Overall great quality. The tray and ice pack comes off for easy cleaning and the ice pack keeps the food fresh and warmer days. I wish the seal on the lid is removable so I could replace it instead of getting a new lunchbox. The lunchbox is a bit heavy for a four year old

We have two of these! They are easy to clean and have lots of space. The integrated ice pack is awesome and effective. We did have an issue with one of the box’s sealing between compartments. When I reached out to the support team, they were very helpful, quick to respond, and are in the process of solving the issue for us. Overall very happy with these products!

Love these chill boxes for easy morning lunch prep with the freezer pack ready to go! The spaces are perfect size for a sandwich, fruit, pretzels/goldfish, and a treat. Or at least that’s how I use it and it takes the guesswork out of “what to send for lunch?” on early mornings! Customer service was so quick to work with too when we had a latch snap.

Having the ice pack is a game changer for us. I know that his lunch will stay cooler longer while in school which makes a difference in the health and quality of the food my son is eating. The box is easy to open for him and the compartments are a perfect size.

This is a very practical way of packing lunch everyday. Also because of the ice pack there is no need to fit in the lunch box any other ice packs with different shapes that do not fit and make this task a daily puzzle. The compartments help me to increase variety and limit size of each food.

We have had this for almost 2 years and it is by far the best bento box. I was using a knock off for myself before purchasing for my daughter and once I saw the quality of this I got myself the adult bento box (for eating lunch on car line) This stays cold till my daughters lunch and it is the only bento box to hold a yogurt smoothie. Couldn’t say enough good things about this company. I will buy forever

I bought this product almost a year ago and use it on a regular basis for my 2 year old. it is super durable as it is not breaking and if you are a parent to a toddler you know how rough they can be with items, it is also super easy for him to use as he was able to learn how to open it and close it by himself. The ice packs are also a godsend as it is reaching 105 degrees in Texas, and I am able to keep my child's food cool for longer as the daycare doesn't provide a fridge for the children. I love the way it has different compartments and it allows me to pack a more diverse lunch, it also helps me portion out the items and provide a good variety of food.

I have two children and have purchased three Bentgo chill boxes for them each- I love the chill box because of the built in ice tray feature- keeps my kids lunches cold all day- when I unpack their lunches in the evening they are still cold. Perfect size box for toddler/kinder and up! After a year of daily use the latch part broke and I notified Bentgo- and not even five days later had a new box arrive in the mail- awesome customer service which is why I will not buy any other brand!

Just bought the bentgo box chill for my preschooler, haven’t had for more than a month and it’s already warped. It won’t close. I followed dishwasher instructions for inserts to shelve and hand wash exterior. Added photo of box “closed” Very disappointed I need to buy a new one already.

I cannot say enough about this backpack - Bentgo thought of everything!! It’s spacious, has a separate padded laptop sleeve, comfortable straps, and zippers that don’t break. I also love the double sided water bottle holders. You will not be disappointed!