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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,066 ratings1,030 reviews
  1. 5 stars73% (776)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 621-630 of 1,030 reviews
Aug 1, 2023
Erin
3 out of 5 stars review

Closure is tough for a 3 year old

I bought this for our 3 year old with a big appetite. While it prob works fine for older elementary kids my 3 year old could not get the clasp closed. So we had many partial uneaten lunches that felt out into his backpack when he returned home from preschool. Also, if you don’t tues the ice pack attachment the base is not weighted down very much and so it kinda tilts backwards rather than lair flat on the table.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from CS

Hi Erin, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 28, 2023
Inna
5 out of 5 stars review

Great backpack!

This backpack was a great find. My daughter absolutely loves it. There were so many fun options to chose from. The backpack has some great features one being that you can fit a Bentgo lunchbox on the bottom of the backpack. It’s fully insulated and the food stay fresh in there. Let’s the kids have free hands when going to school. Would highly recommend this item.

Review from Bentgo
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Oct 20, 2022
L. Parks
5 out of 5 stars review

Great Product Even Better Customer Service

I have been using these Bentgo Chill Lunch Boxes for three years now. And love everything about them. Stay cold for long periods, easy for picky eaters to not get food touching, Great for babies as well as toddler, the list goes on and on as to why I like these. Recently, one of our 7 Bentgo Lunchboxes broke and it was so easy to get replaced. Simply called the costomer service, they looked up my email address and found my order, they send me an email where I attached a picture, then the replacement will come in mail. So easy! Thank you Bentgo. I can't wait to continue to use your products.

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Mar 12, 2024
AlliCat23
4 out of 5 stars review

Convenient, Compact, and Fun!

My son has been using his Bentgo for preschool and has loved it. He loves helping to prepare his snack by putting them in the individual sections. It’s great that the tray comes out and that there is an ice pack. It fits in his backpack well with his water bottle, and because it is slim it doesn’t take over the space. I’ve had some confusion how the ice pack works because there is no liquid in it. It is really light so I’ve wondered if it was damaged and missing the fill. It gets cold in the freezer but I’m not sure how long it lasts. When he is home from school after 3 hours, his snack is not chilled. Other concerns have been that it is not the easiest to close, like it’s bursting at the seams. I’ve made sure all the components are snapped in place but it feels like it may burst open, but I have not seen it burst open. I don’t think my son could put it together and close it himself. A small crack developed on the side, I have no idea how. The silicone is not affected so I don’t think the seal is broken. The saddest part is that the silicone inside developed mold under normal use. We wash it by hand everyday after he gets home from school and let it air dry. So I guess it’s moisture from the time it’s prepared and used at school till he gets home that causes it. I still think it is a great product but can’t continue to use with the mold. We have had it about 2 years.

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Jan 9, 2024
Cwild
4 out of 5 stars review

Love this product!

I bought 2 of the Bentgo boxes for my boys. These are our second set. I love that we don’t have to rely on many tupperwares. Since you can’t put the outside case in the dishwasher it needs to be washed and dried well. We had an instance where mold accumulated; Bentgo agreed to replace the product.

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Sep 15, 2023
ErinB
5 out of 5 stars review

Great backpack!

My kids love these backpacks. The prints are fun and they are roomy. You can fit a bentgo box in the insulated bottom, but there’s also enough space for a lunchbox in the backpack if you’d rather. We’ve purchased several and they always hold up until the end of the school year.

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Oct 25, 2020
aebn2001
5 out of 5 stars review

Must have if you pack your kids’ lunch

[This review was collected as part of a promotion.] This is a must have if you pack you kid school lunch daily. We have a 4yr old daughter that goes to Pre K4. She such a picky eater so my wife packs her lunch every day. We were introduced to the bento box by a family member who has triplets. She no longer packs their lunches, because then are much older now, so she gifted them (2 bento box) to us. 1 had a broken hinge but still works and 1 was still in great condition (Green one found in the attached photo). After a week of using these, we love them so much that we went and order another one to replace the broken one. To our surprise, the one we order (Pink/Blue) was even smaller. We are now 3 months into the school year, and we just got this latest Bento box (Blue/Green) to try. Compared to the 1st two, the newest one is rounder on the side and it only has 1 latch to lock instead of 2. Newest 1 also has a removable ice pack that is found underneath the tray. One thing that I like about the newest 1, beside the remove ice pack, is the lid. When open, it stands up instead of flipping all the way open / laying complete flat on table. With COVID currently, I feel like this act as barrier, while she is eating lunch.

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May 9, 2023
Cyee01
5 out of 5 stars review

Perfect for on the go lunches

We love our bentgo chill's. It's so nice to have an ice pack as part of the unit. This fits in my kids lunchboxes with a thermos. It's the perfect size for a smaller kids full lunch, or a bigger kids cold sides with a hot thermos lunch. We have 3 and I use multiple times a week. Well made and easy for kids to open themselves.

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Oct 14, 2022
Megan1987
5 out of 5 stars review

Awesome customer service!!

We love our bentgo chill boxes! My son uses them for his school lunch everyday and they are perfect for him! We recently had an issue with our boxes and I contacted Bentgo customer service. They were super quick to respond and very helpful. Definitely recommend!

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Jan 23, 2023
AKauf
5 out of 5 stars review

The perfect lunchbox for school

I bought two of these for my girls for school. They absolutely love them and so do I. It makes making school lunches every morning easy! One of them did stop latching so I reached out to customer service and after a few emails they shipped out a new one! Amazing product and amazing customer service

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