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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,066 ratings1,030 reviews
  1. 5 stars73% (776)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 611-620 of 1,030 reviews
Sep 12, 2025
Rlbpf
3 out of 5 stars review

Food mixes

My daughter complains about the food mixing together from the compartments. We didn't have this problem with the non chill lunch containers. I also noticed these are harder to seal shut.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Rlbpf, Thank you for your feedback on the Bentgo Chill Kids Lunch Box. We’re sorry to hear about the difficulty sealing the box and the food mixing between compartments. The built-in dividers are designed to keep dry foods separated, but they aren’t leakproof against liquids or thinner textures, which may explain what you’re experiencing. Since you mentioned having a better experience with the non-chill lunch containers, we’d be happy to recommend another Bentgo lunch box option that may be better suited to your daughter’s needs while still keeping foods organized and secure. Please reach out to us at support@bentgo.com or 714-668-0300, and we’ll help you find the best fit. We appreciate you sharing your experience—it helps us continue improving our products! Thank you, Jessica Bentgo Customer Support

Aug 9, 2025
Ash1284859
1 out of 5 stars review

Tray lifts with lid

Tray lifts when opening lid. Just bought this, have not washed or used it yet. I bought a two pack and one opens normally, the other lifts the tray which remains adherent to the lid when opening. Will return.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Ash1284859, We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution. Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST. Thank you for sharing your feedback, and we truly appreciate the opportunity to assist. Warmly, Jessica Bentgo Customer Support

Mar 22, 2024
Rey13
5 out of 5 stars review

Exceptional company!!

We have a few Bentgo boxes and have used them very often over the last few years. We had a slight issue with one about 6 months after purchase and I reached out to see if they had advise on solving in. They were very quick to respond and helped the situation beyond what I was looking for! Definitely will continue to be Bentgo fans for a while to come!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Oct 25, 2020
Planejane
5 out of 5 stars review

Love Bentgo

[This review was collected as part of a promotion.] This is amazing and does keep the food cold til lunch. It keep food cold, does not leak. The tray holds what they love in separate compartments. The design is great. Color choice is good for boys and girls.

Review from Bentgo
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Dec 7, 2022
mom2girls
4 out of 5 stars review

Great lunchbox

My kindergartener loves taking this lunchbox to school! She loves picking out what “section” her items go in, and I love that it reduces waste from individually wrapped foods (as well as dishes!). About 2 months into using our lunchbox, the clip broke. We were so sad, but customer service was so friendly and quickly replaced our box! Looking forward to many more lunches, in bentgo style!

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Sep 12, 2023
Elizabeth
5 out of 5 stars review

Innovative and equally amazing

I love how simple this is to use, and the fact that the ice pack fits under all the food. I don’t have to worry about adding extra ice packs to the lunch bag and the food stays cool till lunch. The compartment are great and don’t leak which is always a plus. We use it often and really enjoy it

Review from Bentgo
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Aug 19, 2022
Anniemom
4 out of 5 stars review

Love the idea

I purchased this in February 2022, it is now August 2022 and my first container stopped closing all the way a few months after purchasing them. Now the 2nd container is doing the same thing. They won’t stay snapped shut. So I cant use them. I originally loved this lunch container! It kept my children’s lunch nice and cool and the compartments were great for adding more food and keeping them separated! Unfortunately for me, Im not ever sure how the lids stopped staying closed? I haves hand washed them for fear of ruining them in the dishwasher. I would love for a better version of this product.

Review from Bentgo
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Jun 10, 2022
Iza812
5 out of 5 stars review

Perfect size for my toddler

I bought this product to send with my 2.5 year old at summer day care. It is the perfect size to fill her up. Speaking as a teacher, I love this box because my child can open and close it on her own, which is helpful when there is a room full of kids. This creates independence!

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Oct 24, 2020
Mom on the go
5 out of 5 stars review

Perfect for school

[This review was collected as part of a promotion.] This is so perfect for my son and school. The ice tray keeps everything perfectly cold like sauces and dips. I love that there is littler compartments and I can just wash for the next day! I’ll be getting these for family members!!

Review from Bentgo
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Sep 7, 2023
Najat
5 out of 5 stars review

Quality item for sure and GREAT customer service!

We purchased our 1st bentgo 2 in1 backpack and love it, however we ran into a little issue that my daughter had to remove the snack early in the day prior to eating it and needed a solution to keep her snack cold till later in the day. Scott from customer service fixed us right up with a Kids Chill snack box, problem solved! I will be ordering from them every year from now on! :)

Review from Bentgo
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