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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 111-120 of 1,064 reviews
Aug 17, 2025
Reviewer name: Christie L.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bentgo flop, hated it.

I did not like this box at all. It was so bulky and heavy. It is very hard to get the ice pack liner separated from the tray. Everything leaks and blends into each side. Crackers got all crumbled on top of the fruit next to it, the divider doesn't do much. I wish I could return it! I am a huge Bentgo fan, but this product was a complete miss. It will live in my cupboard unused. I will keep grabbing my beloved Bentgo snack box wishing it was a little bigger with an ice pack.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Christine L., Thank you for sharing your feedback on the Bentgo Chill Mini Lunch Box. We’re so sorry to hear this design didn’t meet your expectations, especially since you’ve enjoyed our other Bentgo products. The Chill Mini is meant to offer a compact all-in-one option with a cooling feature, but we understand the size, weight, and compartment fit aren’t the right match for everyone. We’d love the chance to troubleshoot the issues you experienced with the ice pack tray and the leaking between compartments, as this shouldn’t be happening. Please reach out to us directly at support@bentgo.com or call us at (714) 668-0300 so we can assist further and explore options to make this right for you. Thank you for being a loyal Bentgo fan and for letting us know how we can improve. Thank you, Jessica Bentgo Customer Support

Sep 9, 2025
Reviewer name: Sara A
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I love this model but be careful with mold

This is the third one that I but, it is excellent size and beautiful model but one day my daughter left it in her backpack for only 2 days and it was so moldy, I tried to wash it several time and I couldn’t removed it so I ended up getting rid of that. It is kind of expensive so be careful with that

Review from Bentgo
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Nov 19, 2022
Reviewer name: Mama Hubbard
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cute, but heavy for younger children

My 3 1/2 yo loves it and it fits great. Until we put the lunch box in the bottom, where it’s holder is. She struggles to pick up the whole pack, put it on, and walk. I end up putting it in with my lunch so she can at least decently move with just the backpack.

Helpful?6RF9XOPJYJQF13620615515
Feb 16, 2024
Reviewer name: Jules
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not for the bigger kids (3rd gr), more for littles

I really needed this style book bag for my son’s Bentgo box. I was highly disappointed when trying to fit a regular sized folder, 2 thin library books in the bag. The book bag is very short, not sufficient for older kids. Think more towards Kindergarten/1st grade. There’s no room for a hoodie or sweatshirt, only one drink pocket, no room for a small football and his recorder for music class doesn’t fit easily. Older kids need longer in length & a second area (the length of the book bag) for extra space. We will use this bag temporarily until I find something sufficient. Don’t recommend purchasing if you need length or space.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Jules, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Dec 20, 2021
Reviewer name: Rach
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very cool!

Very cool! This was perfect for my 1st grader that didn't want to bulk up his back pack with a bento box+cold pack+lunch bag. The only issue we have is that when packing it up all, the clasp is bit hard to get to snap and you really have to squeeze everything together. It is very easy to open for little hands though!

Review from Bentgo
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Sep 14, 2025
Reviewer name: Ashley P.
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice built in ice pack

This was my kids first time using this Bentgo box with chill pack. I’ve always used the standard one. I really like the built in ice pack. It’s a little difficult opening and closing the lunch container the reason for 3 stars. But overall we like it. And I like the compartments it has in this one. I will probably purchase more for my other two kids in the future.

Review from Bentgo
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Oct 6, 2021
Reviewer name: Gina
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Recommended

My 2nd grader loves this bento box. The ice pack part is nice. Of course, you have to remember to put it in the freezer the night before. I do wish the compartments were a little deeper. It can be hard to close even with a small mandarin orange in it.

Review from Bentgo
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May 8, 2021
Reviewer name: Alli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little travel lunchbox

So handy for trips to the park and restaurant visits for my little guy. We even used it to feed my 11 month old lunch on the airplane. My guy loves having choices with the different compartments and I like the detachable ice pack. I’d recommend it to anyone who wants to make their lives easier with a little one on the go.

Review from Bentgo
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Feb 6, 2025
Reviewer name: BB chaos
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great pack, external lunch box doesn't fit

It wasn't quite clear that the bottom is an included lunch box, and is not a storage pocket for a separate lunchbox. This backpack is a perfect size and works for my preschooler. But his life would be easier if the lunch box could just slide out of that pocket. I tried to go back and reread the description and look at pictures. But it's not clear from what I am seeing.

Review from Bentgo
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Oct 25, 2021
Reviewer name: Kids’ mom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Look,quality,price fair. Need etc zipper at least.

Price is reasonable, and the bag is beautiful . However the way the lunch box is build it is not comfortable to carry on the back,; it caves in around the lunch box seam, and for little kids who have to pull out their lunch and snack boxes in separate bins at school, it's not a smart idea. (would be great if you can attach and detach the part with extra zipper for slight extra fee). I will return!

Review from Bentgo
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