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Customer reviews for Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation for
Backyard Discovery 12' x 10' Cedar Pergola, Choose Installation
4.7 out of 5 stars
stars763 ratings727 reviews
  1. 5 stars82% (624)
  2. 4 stars14% (108)
  3. 3 stars2% (14)
  4. 2 stars1% (9)
  5. 1 star1% (8)
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Showing 51-60 of 727 reviews
Jul 7, 2021
J and K
5 out of 5 stars review

Verified Purchase

Ease with assembly..

We didn’t erect the pergola ourselves due to age and health issues, but our handyman Jake and his two teenage sons did.. they downloaded the app, and with enclosed instructions it went up in now time even on the hottest day in history in our town.. now it is ready for me to get out and get it ready for finishing touches. Thank you so much!

Review from backyarddiscovery.com
Helpful?6ET81GIWCYV813620410826
Apr 25, 2022
Crabapple
4 out of 5 stars review

Verified Purchase

16x12 Beaumont Pergola

We really like it and my husband was able to put it together by himself. One thing we were disappointed in was that the 6x6 corner posts were not solid. Not sure if we missed that in the description. But, it looks beautiful and we’ve already had numerous compliments on how great it looks.

Review from backyarddiscovery.com
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Aug 28, 2018
booey
3 out of 5 stars review

Verified Purchase

a little short and some pieces were warped

[This review was collected as part of a promotion.] overall it’s not bad , but i should have paid attention to the height . it’s a little shorter than i would like , but the price is great . some of wood was warped so a bunch of c clamps were needed.

Review from backyarddiscovery.com
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May 14, 2019
Homeowner
4 out of 5 stars review

Verified Purchase

Really could have used a third set of hands!

I shopped a lot of pergola kits and feel this one was a very good value. Assembly took about 7 hours with myself and my wife. Using the Bilt app on a tablet is highly recommended, since it's much easier when you can zoom in and rotate to see how parts go together. No issues whatsoever with holes lining up. The one problem we faced was getting the two end assemblies upright and connected together with the side rails. It would have been far easier with three people - two to support the end assemblies while the third person installed the side rails on top. The instructions don't give any tips. We managed, but it wasn't pretty! I also question how, once fully assembled, it's possible with two people to mark where the plastic feet should sit, move the pergola to anchor the feet and then put the pergola back in place. The pergola weighs 400 pounds. Our patio is shaded from the prevailing winds by the house, so we'll take our chances and not anchor it.

Review from backyarddiscovery.com
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Aug 4, 2019
Silvy
4 out of 5 stars review

Verified Purchase

Pretty nice addition overall

I bought this with the installation option. Delivery company was good in keeping me up to date. The install was a bit delayed on the installer part, but got it done. I think there are 2 things needed on this pergola. 1) it needs to have a sealant out of the box... when you have installers they aren’t going to give you time to unbox and coat with sealant. It’s difficult to adequately apply once it’s assembled. 2) the footers are definitely the weakest point in this pergola. They don’t include hardware to attach to a wood deck either. I ended up spending another $100 and bought 4 pylex 6x6 black metal bases that securely anchor the posts. Other than these 2 things, it’s a nice looking pergola.

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Aug 23, 2019
Tom
5 out of 5 stars review

Verified Purchase

Great Value, Quality Product

Very good quality cedar wood and hardware with this kit. With moderate skills, you can assemble in one day. The pergola was delivered to my driveway in two long boxes. A nice looking product after assembly. If you are going to seal or add another coat of stain, doing so before assembly makes the project easier.

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Jul 5, 2017
Don
5 out of 5 stars review

Verified Purchase

Easy to assemble.

I bought this a month ago and assembled it with very little help. My wife helped me with the tape measure laying out the post locations. I assembled the two narrow end sections then my wife and daughter helped holding them upright as I added the longer beams. I added the rafters myself. Took about a day to complete. The only drilling I needed to do was on the 2 x 2 runners on the very top. Many of the holes were predrilled in the wrong location. I installed this on a concrete patio and it is rock solid. I added a Coolaroo fabric sun shade on the top.

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Apr 5, 2021
Peggy
4 out of 5 stars review

Verified Purchase

Nice and easy set up

This is a nice pergola but I am having difficulty getting my installation money back since they couldn’t come for over a month after I ordered and they don’t anchor it down; So what would be the point to have them build it. Wish me luck getting my installation fee back!

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Jul 31, 2020
DiartB
5 out of 5 stars review

Verified Purchase

Excellent value and service

The kit was delivered to our driveway earlier that expected. We like the quality of the product and attention to detail. We hired someone to put it together and he was impressed with the thorough instructions and accuracy. One of the braces split when being installed. I called for a replacement and had it in a short time. Very helpful and friendly customer service. Our friends are impressed at the quality and price. So are we!

Review from backyarddiscovery.com
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Jun 12, 2019
Stevo
5 out of 5 stars review

Verified Purchase

Great time saver

[This review was collected as part of a promotion.] I normally don’t write reviews but I just wanted to let other people know that this pergola went together great. It took about 4 hours for me and my brother to complete this pergola! Just buy it u will love it!!!!!!!

Review from backyarddiscovery.com
Helpful?6ET81GIWCYV813620410826