[This review was collected as part of a promotion.] We had a nice gazebo down by our dock, where all the neighbors would get together. Then we were hit with hurricane Ian. During the 150 MPH winds and 12 foot storm surge we lost our gazebo. We searched high and low for a replacement. After one of our trips to Sam's we saw this pergola. We decided that this was just what we could use. We ordered it and hoped it would be as nice and better than what we had. Our neighbors, with my husband and I put it up within 2 days. WOW it was awesome. We sent out the invites says that DOCKTAILS are on!!!! It was so great getting back to some normalcy after Ian. Everyone though it was really beautiful. Looking forward to many evenings with our friends and neighbors just having some cocktails, some food and conversation. Many people go by on their boats and remark how nice it looks. I just smile and says thanks.

This is an absolutely beautiful structure, good solid build, and fairly easy to put together. My wife and I would have had it done in an afternoon if not for rain. I would recommend 3 people putting it together we did it with two but some of the structure was a bit heavy for my wife to hold in place while i was driving screws.

Started out slow but once I recognized all the parts the installation went quickly and smoothly. I had to drill out the top holes of the angled extensions so the bolts would line up. The extensions are not structural only decorative. Other than that installation was not difficult.

I will update this post later with pictures of the finished assembly, but I want to start my review now by saying what a responsive company they are. I had questions about the pergola we bought, and the people who responded were awesome. They answered my quedstions both quickly and thoroughly. I started by unboxing everything in the garage, and then sorting adn counting everything. It was all there, and it all looked great. Then, as the instructions suggest, I used a water sealer on every piece to protect the wood. We still have some assembly work to complete, but then I will update this review with photos and final thoughts. So far, though, it's going very well.

We have a 2 1/2 acre property and adding pergolas to key areas has created places to enjoy the different parts of the property in shade. Pergolas also beautify and have an elegance to them and protect outdoor furniture…all the reasons we purchased 3. The Backyard Discovery products are well made/beautiful with good instructions and good customer service. We purchased a 20x12 and financed it and it made it so easy to buy a larger priced item. Highly recommend the company and products. The items are just as pictured.

Freight company said the only day they could deliver was a Wednesday. I set up a date (taking a whole day off work) and was told delivery would be between 9am-5pm and they would call a half hour before they would arrive. I had to leave at 3:30 but my husband came home early from work and was home. After no call by 4:45pm, I told my husband he could go ahead and leave to do what he needed to get done. I figured if I got the call at that point, I could be home within 20 min. No call. Got home at 5:15pm and the boxes had been delivered and put in front of garage door. They couldn't even call and ask where to put them. Meanwhile, I spent my whole day with my phone by my side and not doing errands, so I was abiding by their delivery terms. Also, this was a "shocking deal" when I purchased it. Regular price said $2100. Now the price listed is the same price I paid. So much for a special savings price. Very deceptive.

Light-weight cedar is easy to work with, and the kit is fairly well-made. Not a lot of warpage, and the bolts and washer stuff seemed fairly-well machined. Pungent Chinese cedar (too bad it wasn't from the U.S.). Only one short piece was split and nearly unusable. We'll see how the warranty goes....

I bought this pergola late last summer and it was put up later in a raised area. I'm very pleased with it, as it looks fantastic. A few people passing by in vehicles have slowed down and looked at it. As the decking around the pergola will be completed soon, I look forward to enjoying it for a long time to come. The instructions and labelling of the associated pieces were as clear as a bell. It is better for two people to put it up as it is rather heavy, but once it is installed, it is eye candy.

This totally transformed our backyard into a new space to entertain. The size of it gives you so much freedom and flexibility in how you want to arrange your furniture. Now I just wish we lived somewhere warmer and could use it 12 months out of the year!

BE AWARE that the 12 x 10 does NOT, I repeat, NOT refer to the size of the footprint as I had expected!!! Somewhat disappointed in the finished size of the product, but we will make it work. The manufacturer needs to make it clear about the actual footprint and finished dimensions in their advertising. I plan to also leave a review of this product on whatever website I find it is being sold. Having said that, the actual construction of this product is relatively simple and straightforward.