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Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
4.2 out of 5 stars
stars1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

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Showing 71-80 of 1,297 reviews
Nov 4, 2021
Glad
5 out of 5 stars review

Ultra silent and an efficient dishwasher with tech

[This review was collected as part of a promotion.] Have been using the dishwasher twice daily for over 6 months and am extremely satisfied with the performance. The machine is very silent and can be hardly heard except for the chimes which are so pleasing. With three racks, this dishwater is an efficient cleaning machine. Extremely happy

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from samsungcare

If you are happy, we are happy. Thank you for letting us know how you feel about the dishwasher. ^Pat

Sep 26, 2019
skook
5 out of 5 stars review

Real quiet one!

[This review was collected as part of a promotion.] The big features that I have loved about this dishwasher and that makes me write this review and recommend this dishwasher are the Flexible 3nd rack really helps when we have more of the big or oversized utensils. The linear wash system provides very good cleaning efficiency and the results are to be experienced. This coupled with the zone and speed booster helps with our typical greasy and sticky pans. The sanitizer mode will be of importance for families with infants and kids at home. The half load option (lower rack only) and Express Cycle – this solved the dilemma of procrastination of using the dishwasher v. doing the quick pans on you own. The express cycle is a very good features for small families. In addition to these it offers 7 different wash cycles and 8 options for your varied needs. The first load that we put this dishwasher to action, was a surprise to us. As we put the wash cycle into motion there was no audible kick start and the entire cycle was real quiet, to the extent we had to put our ears to the door to confirm that it was working. This singular quiet feature made us fall in love with it with this dishwasher Other noteworthy features like the adjustable tines for the odd shaped ones, auto release door for better drying efficiencies especially for plastic ware will be of interest to many differing users. The one I really like is the fingerprint resistant Overall, it’s a great choice of top panel in a dishwasher. This one makes your decision easier, quietly!

Review from The Insiders
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

Samsung is excited to know that we have exceeded your expectations with our dishwasher's powerful performance, sleek design, and innovative features that make life easier. We appreciate your recommendations and welcome you to the Samsung experience. ^Cat

Sep 19, 2019
bkook
5 out of 5 stars review

This one's is a quiet baby!

[This review was collected as part of a promotion.] This one’s a quiet baby! Whisper quiet cleaning: This one is real. The first load that I put this dishwasher to action, was a revelation. The wash cycle was real quiet, to the extent I had to put an ear to the door to confirm that it was ON. Fell in love with it with that. We chose this model based on 4-5 key features. These ones really help us manage specific needs: o Flexible 3nd rack – this one really helps when the load consists of more than fair share of big or oversized pots and pans o Zone booster: Helps when you have over greasy or dirty pans o Linear wash system provides very good cleaning efficiency and the results are to be experienced. Coupled with the zone and speed booster, it offers great washing efficiencies o Sanitizer - an important feature for germaphobes and for ones who have small children at home o Half load option (lower rack only) and Express Cycle – this solved our challenge of having too little dishes for a full cycle of many a night. This coupled with the express cycle are very good features for small families. In addition to these it offers 7 different wash cycles and 8 options for your varied needs. A bunch of small nifty ones features which others may also like the adjustable tines for the odd shaped ones, auto release door for better drying efficiencies especially for plastic ware. The finger print resistant feature may look fancy, but besides refrigerator, the dishwasher is the perfect appliance to have it. To sum it up, if you are looking for a good top panel touch variant in a dishwasher, this one makes your decision easier, quietly!

Review from The Insiders
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

A perfect match is sometimes hard to find, but glad that you have found your match with Samsung's sleek design and quiet but powerful performance without having to sacrifice the cleanliness of your dishes. Welcome to the Samsung family experience. ^Cat

Nov 1, 2021
Crd2423
5 out of 5 stars review

It’s so nice to finally have clean dishes!!!!

[This review was collected as part of a promotion.] I’m really pleased with all my Samsung products, especially the washer. Everything comes out spotless and dry. I love that it has a mobile app and that the door pops open when the cycle is finishing.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from samsungcare

We're happy to hear such high praise about our appliances. We appreciate your feedback to help us innovate and improve our products. Thank you! ^Pat

Aug 3, 2023
IchthusAg
3 out of 5 stars review

Two times needing service in 9 months.

Had to have it repaired 2 months in. The Bar stuck in the back and dished at the front were not being washed. Just scheduled second repair at 9 months. It isn't draining. It does clean well when its working. The top rack is awkward and could use a little redesign as the middle row has its prongs set too wide for most of my top row items.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from Customer care

Thank you for letting us know about your experience. We hope that your repair goes well. Should you need more assistance with the dishwasher, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -Ernest-

Sep 9, 2021
Sprinklergirl
4 out of 5 stars review

Super wonderfully quiet but chipping

i love this dishwasher because it is super quiet and love the black stainless steel no fingerprint feature as well. unfortunately, it is chipping at the control section. this dishwasher is wiped down only with a small amount of soap and water using a microfiber cloth. it's sad that it's only a year old and this is happening to it.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from Samsung Care

I'm sorry to hear this about the control section. Thank you for sharing your review with us. If you ever need assistance. We are here to help. ^Pat

Oct 22, 2019
Chiefkappa
5 out of 5 stars review

Super Quiet and Loaded with features!

[This review was collected as part of a promotion.] I'll first start off by saying that our original dishwasher (DW) was delivered with a cosmetic indentation in the door. It didn't affect the performance but I only mention it because Samsung customer service agreed to replace the unit as the driver reported it to them. Kudos to them! Now let me begin with how super quiet and feature loaded this dishwasher is! We are replacing a DW that was a top of the line brand known for low decibel, quiet dishwashers. Let me tell you that this Samsung 9950 DW is even more quiet, in fact, with the exception of when it goes through its drain cycles you may hear the draining sound via the sink, and the time remaining display (which I will address later), you can't tell this DW is running! The control panel: is concealed under the counter overhang and it offers various cycles to choose from: Auto, Normal, Heavy, Delicate, Express, and Rinse only. I've only used the auto, normal and heavy cycles, in this short usage time and would expect I would find use for the express during a party or family gathering. The cycle time adjusts accordingly based on the amount of wash time needed. Some of the unique features that differentiate the Samsung DW are the lower rack and cycle enhancement options. You can select "lower rack" and wash only a small load in the lower rack, or you can select "zone booster" to wash heavily soiled items like pots or pans. The Racks: The 3rd rack is a goof d option as it allows a place for the large utensils and extra silverware. The 2nd rack can be raised or lowered which is helpful if larger items/pans are going on the bottom rack. Lastly, the smart control allows you to monitor and control the DW remotely from your mobile phone or tablet, seeing what stage the cycle is in the wash process. I have all of my Samsung appliances, devices, and TVs connected via the SmartThings app and if you are like me being a tech person, this enables you to view and control them in one central place. Oh, I forgot, the time remaining display, as most people will refer to it as, displays information about the current cycle, most notably the cycle time, remaining time, and any delay start settings (which I haven't used yet). I have included a picture of the outside of my DW where you can see in the upper right corner the time remaining in the cycle. Overall, we like this Samsung DW80R9950US dishwasher and are glad that we upgraded. We have the stainless steel version, which does show some finger prints but wipes clean.

Review from The Insiders
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

Samsung is pleased that you are enjoying your new dishwasher. We take pride in providing our customers with quality products and innovative features. Welcome to the Samsung experience. ^Cat

Jan 1, 2025
lucky99
1 out of 5 stars review

Worked well until it decided not to work at all.

Worked well until it decided not to work at all. It worked fine for 5 years. Then all of a sudden it will not start a cycle. Had an appliance repair person check it out and couldn't find anything wrong with any tested part and deduced it to be a bad control panel with costs $340 plus another $175 to install it. Such a bummer a $1200 dishwasher won't last longer than 5 yrs. I would not recommend buying a Samsung dishwasher. Model # dw80r9950us

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from SEA Care

We are here to assist you at any time, lucky99. Don't hesitate to contact us using the options listed below. We are eager to discuss your overall experience with your dishwasher and address any other issues you may have. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1150833787) to help our team locate your information when you message us. Have a great day. -John

Mar 7, 2021
Nate
1 out of 5 stars review

Peeling

after only having for a few months, the painted portion is already peeling, and it looks terrible now. it washea well, but now it looks cheap. i shouldn't have wasted my money on it, hopefully the rest of my samsung products don't follow suit, not sure i'll buy anymore of their major appliances, too bad they already got my money for the dishwasher.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from Samsung Care

I can see why this could be frustrating; To deal with the paint coming off your dishwasher. I can sympathize with your issue. If you have any questions for us, be sure to reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
Use this ticket number: 1143051182

Nov 12, 2021
SanDiegoBreeze
5 out of 5 stars review

Quiet quick wash

[This review was collected as part of a promotion.] This dishwasher is extremely quiet and performs very well on the quick (1 hour wash). The loudest part of the process is the water draining into the garbage disposal. Initially we did have trouble with the bottom rack catching the side seal, but Samsung came out to replace the basket and the seal. The regular wash is nearly two hours. We find that the dishes come out clean on the quick cycle. The top rack is for meticulously placing silverware, which we do not do, it might have been better to allow the full shelf to drop down to allow bigger utensils (like spatulas). Our last dishwasher made it 18 years and we are hoping to get at least half that time out of this dishwasher.

Review from Samsung US
Helpful?1G7O7XX086K313620410806