Customer reviews for Samsung Top Control Dishwasher with AquaBlast forMember photos









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What a difference
[This review was collected as part of a promotion.] Switching from an older machine on it's last legs I cannot get over how quiet, easy, smooth and good looking this dishwasher is. You'd be hard pressed to hear it's even running in the same room as you, while the display is clear and operation is simple. There are touch buttons on the top-inside edge of the door that give a clearly audible sound when pressed, without clunky buttons that get grime and dirt clogged in them. The dishes that come out are perfectly clean with regular dishwasher soap, and the door even pops open in the last few minutes to vent out the steam that would otherwise linger and settle on the dishes if you're not there to open the door otherwise. The best part of this washer for us is the slim top-deck rack which is perfect for baby bottle pieces and other small washable components that would otherwise get thrown around the inside of the machine during a wash cycle. Amazing. My experience so far has been excellent with this machine and it has made doing the dishes a much more enjoyable task.
Samsung is excited to know that we have exceeded your expectations with our dishwasher's powerful performance, sleek design, and innovative features that make life easier. Welcome to the Samsung family experience. ^Cat
Never knew there could be this much difference
[This review was collected as part of a promotion.] The dishwasher is aesthetically pleasing has clean lines and is easily wiped clean of small child finger prints, the top buttons eliminate the aggravation of accidentally hitting buttons while working near it in the kitchen while being easy to use and self explanatory functions. The upper shelf has 2 positions for washing to make up for space taken by the tray on top, it is easily adjusted The upper position is a tight fit with the top tray for anything but the shorter glasses or bowls laid down but great when you have multiple large items that need washed, the lower position fits most any items you would normally place on the top shelf however of a dishwasher, however large plates or other taller items on the bottom shelf have limited space at that time. When there are 10 minutes left the door opens and a fan vents the dishwasher making it possible to unload almost immediately after the cycle is finished with only a small amount of leftover moisture. So far the linear system has been amazing, dishes come out clean when put in with no or limited prerinse for the worst baked on messes no more spots or unknown items left over on dishes. The cycle takes about 2.5 hours and you never hear the dishwasher except the occasional noise from it draining, I would recommend this unit to anyone.
Samsung is pleased that you are enjoying your new dishwasher. We take pride in providing our customers with quality products and innovative features. Welcome to the Samsung experience. ^Cat
HORRIBLE PRODUCT and WORSE customer service
This dishwasher has had problems since day 1. It intermittently ends the dishwashing cycle within 5 - 10 minutes of starting a normal wash cycle. We are waiting for them to come out a SEVENTH time to "fix" the dishwasher. Customer service has been incredibly unhelpful and inconsiderate of our time (hours on customer service calls, days off work for "repairs", etc), money wasted, and the situation of not having a functional dishwasher for nearly 7 months - each time you call with a problem, it takes roughly 2 weeks to a month for a technician to come out. Other problems included water leaking inside the dishwasher (filling up the bottom of the dishwasher) - they initially made us cut a hole in our BRAND NEW cabinets for to "correct" this, which didn't work. Throughout several months, several technicians came out to fix this, "replacing" this or that part. The problem eventually stopped, but only after multiple trips out to our house, pulling the dishwasher in and out of our brand new cabinets (scratching them). We regret purchasing our appliances through Samsung.
We completely understand how you feel, Lisa. We want to speak with you directly to provide support and see what options are available for your dishwasher. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146469466, to help our team pull up your information when you message us. Have a great day. -John
Fantastic dishwasher, cleans great and easy to use
[This review was collected as part of a promotion.] Very pleased with this purchase as part of my new kitchen. New overhead microwave/convec oven, dual oven, refrigerator. This dishwasher cleans so much better than my old whirlpool which I thought was good. I can hardly hear it running. Inside racks are thoughfully laid out. Linear wash works great, no dishes missed or have any residue.
Extremely quite dishwasher
[This review was collected as part of a promotion.] I purchased this dishwasher a month ago and it is so quite. I have an open floor plan and wanted a dishwasher that was quite while I'm watching television. This dishwasher exceeded my expectations. The only way I know it's running is because the timer comes on. This dishwasher also does a great job getting the dishes clean. So far I am very satisfied with this dishwasher. Samsung did a great job at getting my items delivered fast and having them installed.
Great features with excellent noise level!
[This review was collected as part of a promotion.] I purchased this to replace a previous Samsung Diswaher that was 6 years old. I enjoy the quiteness of the diswasher. The ability to manage via my phone and receive notifications on my phone are a plus. This diswasher lives up to the 39dBA noise rating! Would definitely recommend!
Great Dishwasher machine
[This review was collected as part of a promotion.] Great dishwasher. The stainless appearance and the inside finish look great. It’s so quiet that we were not sure if it’s running or not. I like that the racks are adjustable; the tines can be fold down to make room for large items, pots, and pans . The tines also can be adjusted to three different positions to match the size and shape of my dishes. The flexible 3rd cutlery rack at the top is nice addition. The dishes and kitchen utensils were cleaned after wash. So far we are very happy with this washer.
Greatness does not happen by accident, it happens by design! We are pleased to know that our dishwashers sleek design and ample space has added a little something extra to your kitchen. Thank you for selecting Samsung and welcome to the family experience. ^Cat
Excellent Wasing, poor drying
with limited options as far as color (didn't want stainless or black) we were happy to find this tuscan model with such a robust feature set. the dishwasher is super quiet and the wash performance is quite good with a full complement of extras.. the drying performance doesn't match the wash though. i always have to wipe down the top of my mugs before i can put the dishes away. it's been years (two dishwashers back) since i had this problem and i thought maybe it needed an adjustment or something. nope, the rep says that's they way things are. someone mentioned that the absence of a heated dry option may be the reason the mug tops don't dry. whatever the reason, i don't like it. right now, i'm trying to decide whether it's worth the hassle to return this and resume my search.
Sleek design
we are remodeling our kitchen and bought all new appliances. love my samsung range and refrigerator how ever i do not care for dishwasher. i have to hand dry all my dishes even hours after cycle is done. what does dry the water spots are horrible. yes i have rinse aid in it and i have tried everything. i miss my bosch
I can see where you are coming from. Have you also tried using the AutoRelease Dry feature as well? This could help your concern without the hassle of worrying about your dishes drying. ^Pat https://www.samsung.com/us/support/answer/ANS00076790/
Do Not Buy this machine
I bought this Model 2 years ago and had to replace the “electric board” $450 dollars, then the board did not “communicate” with the machine and a tech supposedly fixed that $200 now the soap is not dispensing. I have paid for this machine twice. And the repair techs are stumped. I wish I can NOT recommend this machine to anyone. I think Samsung should replace the machine as a lemon but reading the reviews; others have had seminar experiences
Hello there, We want to help you with the dishwasher soap dispenser not dispensing. Let us help you with this. Here is a link to help you with the dishwasher soap not dispensing. Please click on the embedded word. Detergent does not dispense or dissolve in Samsung dishwasher https://www.samsung.com/us/support/troubleshooting/TSG01000970/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146553669) to help our team pull up your information. Have a great day. ^Camille