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Customer reviews for Samsung Top Control Dishwasher with AquaBlast for
Samsung Top Control Dishwasher with AquaBlast
4.2 out of 5 stars
stars1,317 ratings1,297 reviews
  1. 5 stars69% (903)
  2. 4 stars11% (147)
  3. 3 stars4% (49)
  4. 2 stars4% (51)
  5. 1 star13% (167)

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Showing 431-440 of 1,297 reviews
Jan 3, 2022
Tomrenonv
2 out of 5 stars review

Cleaning the dishes is exceptional, but

[This review was collected as part of a promotion.] This dishwasher MUST be cleaned when the indicator lights up, or it will malfunction. After 1 year it has to be started twice to properly Drain and fill. It seems the sensors indicating the water has been drained do not work. I am going to have to have service come for the second time in a year to fix this relatively new appliance.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from samsungcare

I know this must be difficult for you to go through. Thank you for taking the time to share this concern with us. If you have any questions for us or would like to investigate your concern further, please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 1144048571

Nov 13, 2020
RnJL
5 out of 5 stars review

Super quiet and clean

[This review was collected as part of a promotion.] Bought 3 weeks ago, easy installation. The dishwasher is so quiet, I have to depend on the time left in cycle to confirm that it is running. Dishes, pots and pans stem ware all come out clean. Great lading features, especially the extra top rack.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
Sep 25, 2020
ddavtian
3 out of 5 stars review

Works well, with bad design

Have it for 9 months, it's quiet, it washes well. But 2-3 months into service door stopped opening for proper drying, at the end of cycle. Quick Google search showed it's a very common problem. Auto test didn't show any problem, smart app doesn't show any problem. It just stopped working. And it was one of the advertised features.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

Hello! Here is a link that will help resolve your concerns https://bit.ly/30pKALl ^Ty

Sep 23, 2019
bdzent
5 out of 5 stars review

Samsung Above the Rest

[This review was collected as part of a promotion.] This dishwasher is amazing. So far it has met our expectations and is stylish at the same time. The dishes come out clean and the automatic door open to assist with drying is amazing. Also included is wifi so I can monitor the cycle. Would recommend to anyone looking for a new dishwasher. This dishwasher had adjustable racks to make fitting large items a breeze and easy to load. The 3rd rack is great addition for all your little needs. Overall a great design and awesome dishwasher.

Review from The Insiders
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

Samsung is excited to know that we have met your expectations with our dishwasher's powerful performance, sleek design, and innovative features that make life easier. Welcome to the Samsung family experience. ^Cat

Jul 15, 2019
josh143
4 out of 5 stars review

Almost Perfect

[This review was collected as part of a promotion.] I want to start off by saying I am not an appliance expert. I'm a normal consumer who happened across a product that's it. With that being said lets jump into it. I used it for about week personally and just like anything there is stuff I like and stuff I don't like. I'll start with the things I like. I have always favored a modern look and this dishwasher compliments that taste perfectly. It's simple but smart with its design like hiding the buttons away which means my 7 year old wont feel compelled to mess with it. Next thing I like is the power, the raw power. The feature is called zone blaster and I can tell you that even baked on lasagna or burnt homemade pizza comes off with no scrubbing. You do have to position correctly but once you figure that out it's easy and worth learning. Third and final thing that I like about this dishwasher is the internals. The racks were designed well to make more room or be more secure when you need for certain dishes or cups. I have never seen a dishwasher with this level of versatility. Now to the one thing I don't like. It may be me so take with a grain of salt but it seems certain modes arent consistent at doing a great job drying everything after. Other than that I can't complain so it got a nearly perfect score and I'd personally recommend it especially if cleaning power is what you need the most.

Review from The Insiders
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

We appreciate the informative feedback you provided about your dishwasher. I want to help by providing these links with information that addresses your concerns: 1. Dishes Are Not Dry: http://bit.ly/2DXYl9Q Thank you for being a part of the Samsung family! ^Cat

Jun 22, 2023
Kper
1 out of 5 stars review

Buyer beware

Bought our dishwasher just about 2 years ago. Worked great until 4 months ago. It seems that the bottom arm does not move so the dish’s do not wash. I spoke to a Samsung rep and was told the parts are covered, but here’s the catch, in order to get the part you must have a Samsung tech come out and evaluate the problem. The cost for the visit is $350. Just short of half of what I paid for the unit. I would never recommend or purchase another Samsung product.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from Samsung Customer Care

Hi there, We want you to have a working dishwasher to determine the best way to help. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145944591) to help our team pull up your information when you message us. Have a great day. ^Camille

Jan 3, 2022
Nike
5 out of 5 stars review

So quiet

[This review was collected as part of a promotion.] This dishwasher is so quiet you can run it with company and you don't even notice it. I do like the smart things feature as it will alert you when the cycle is complete on all Samsung devices. Now the kids don't have an excuse to put away the dishes.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
Mar 25, 2020
Velvet
5 out of 5 stars review

Everything is great.

[This review was collected as part of a promotion.] When I bought this machine, I knew it was good but when I began washing my dishes, it warns you when the washing is over. I can put the machine to wash one section of my dishes at a shorter time. Awsome. The best I ever had.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
Jun 14, 2019
Dawn2498
5 out of 5 stars review

Everyone needs one of these

[This review was collected as part of a promotion.] Just had my new Samsung dishwasher delivered and installed. This thing is fantastically awesome!! Easy to add to the SmartThings app and control remotely, easy to just use in general. The racks adjust so you can accommodate different sized pots, pans, whatever you are shoving into a dishwasher. When it is running it is barely heard. The clock projects onto the door. I don’t think I have been this excited to do dishes in like forever!

Review from The Insiders
Helpful?1G7O7XX086K313620410806
reply from Samsung Cares

So glad that you have teamed up with SmartThings to find the perfect fit for your family. Thank you for being a part of the Samsung family. ^Cat

Nov 2, 2021
Grandma LV
3 out of 5 stars review

NOT THAT GREAT!

[This review was collected as part of a promotion.] I bought it a few months ago. Not easy to program as boost and bottom shelf only is in the same area and instructions don't tell you which one to touch for bottom shelf cleaning only. I have hard water and the bottom of the stainless steel inside gets a white finish after washing dishes and it starts to stink bad. The outside of the stainless steel is so flimsy it keeps getting dent marks when washing my kitchen floors and the handle hits the front of the dishwasher. I never had this happen to other brands of dishwashers I had before this one. I had to get rid of my dishes as they were too tall as the sprayer on top kept hitting them and stayed in one spot. This was the only Samsung I could get at the time. Shortage on electronic chips the cause. I should have gotten the LG.

Review from Samsung US
Helpful?1G7O7XX086K313620410806
reply from samsungcare

I'm sorry you had to go to such lengths to use your dishwasher. I can understand how you feel. We're going to see what we can do to change this experience to a better one. Can you reach out to us by using the information below, so we can investigate the concern further? ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143867793