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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars
2,333 ratings2,318 reviews
  1. 5 stars73% (1,705)
  2. 4 stars15% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (123)

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Showing 521-530 of 2,318 reviews
Jan 16, 2024
Reviewer name: Jkim
3 out of 5 stars
3 out of 5 stars review

Not as amazing as portrayed

I am still figuring this stove out but nothing delivers as described so far. Air fryer and bake convection functions take much longer to cook than promised. It is uneven baking too, one side is always more burned. Pizza came out weird, cheese melted and crust was beginning to burn but mushrooms on top were still cold, it was still cold inside, and it was in there for the time recommended on the box (although the range's description says it will be faster, it is never faster). Steam clean function did nothing at all, it never really got hot and did not clean anything. Samsung's video shows that after this clean cycle you suppose to be able to just wipe the grease off. No way, nothing to wipe, it is all still dried up, not even a bit loosened up. Display panel does not light up at all, only the clock, not sure if it suppose to, couldn't find an answer about that anywhere. Overall, not that amazing.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
reply from Samsung Care

Hi Jkim, We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range. Please see the link below about the steps if the Samsung oven does not cook well. https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well I have shared the model's user manual link below. Please turn to pages 31–38, which contain instructions on how to use the oven and how to set the temperature for convection baking, convection roasting, and air-frying when the recipe calls for it. On pages 44–46, you can check out the steps on how to use the self-cleaning and steam-cleaning features. https://downloadcenter.samsung.com/content/UM/202401/20240112152123864/O_01._NE63A6711-AA_EN.pdf It would also be great if we could talk to you directly and gather more information about your concerns. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146743825, which will help our team pull up your information. ^Rainly

Sep 6, 2023
Reviewer name: CaliHustler
5 out of 5 stars
5 out of 5 stars review

Xmas gift to the parentals

[This review was collected as part of a promotion.] I bought this range for my folks as a Xmas and they absolutely love it. They enjoy a lot of the features such as the built in air fryer, the fact that they can control, monitor, and adjust the settings on their smartphone with the smart things is great whenever they are multi-tasking and not having to be in the kitchen constantly when baking. The phone alerts them whenever what they are preparing is done. Great overall and no issues.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Feb 6, 2024
Reviewer name: rChiefsFan
4 out of 5 stars
4 out of 5 stars review

Good quality range with some app specific features

[This review was collected as part of a promotion.] We bought our new stove/oven three weeks ago, and so far it is working really well! The stovetop is easy to clean, and the burners heat up quickly. The convection oven cooks really well and evenly. This range is WiFi connected to the SmartThings app, and that's where I took a star off. We still probably have some more to learn, but something as easy as setting the clock has to be done through the app.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Sep 3, 2025
Reviewer name: Snowwhite
4 out of 5 stars
4 out of 5 stars review

Read manual

[This review was collected as part of a promotion.] It smoked really bad the first time I used oven setting off smoke alarm! Since it's been working fine. I don't feel the stove burners can be turned down low enough. Timer is very sensitive. Otherwise it's very pretty

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Oct 11, 2022
Reviewer name: Esha
1 out of 5 stars
1 out of 5 stars review

Freestanding Electric Range with Wi-Fi and Air Fry

I bought this few month ago and the cooktop colour is already fading/ turning white. We have been religiously cleaning the cooktop with the products recommended by Samsung and even then the product is satisfying. Our old cooktop lasted for 15 years and still in best condition. Costco advised to speak to the Samsung department and they will definitely do something about it. However once a product is purchased forget about Samsung service because they only care about selling and afterwards their reputation does not matter to them. I won't be recommending it to my friends or family at all. Their customer service agent said that this is cosmetics default so they will not do anything. Additional our left side of the stove doesn't produce good heating and turns off on its own after we turn it on, so even that is apparently "cosmetic issue". Well done. Never again

Review from Samsung Canada
Helpful?6A3BCU707MXA13620360319
reply from Operations

Hi Esha, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Jan 30, 2023
Reviewer name: Scott
4 out of 5 stars
4 out of 5 stars review

Love how the stove looks. Heats up quickly too...

[This review was collected as part of a promotion.] This stove was a nice addition. The ceramic top has been fairly easy to clean. I guess my only complaint is that the Wi-Fi use is limited. You have to set it up on the range itself. Meaning, you have to know ahead of time, you can't just use Smarthings on the way home to pre heat the oven. It kind of defeats the purpose in my opinion.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Sep 24, 2021
Reviewer name: mreth
4 out of 5 stars
4 out of 5 stars review

My Favorite Way to Cook Now

[This review was collected as part of a promotion.] I really enjoy my range it has so many benefits and styles of ways to cook. It makes make cooking fun and exciting. There is a learning curve with all the styles from dehydrating, air frying, convection, grill, but eliminates the need for all the other appliances. There are a few things that I was where better like the storage tray at the bottom holds almost nothing, the top of the oven needs to be cleaned with a cleaner to get the best results, and the jingle on the timer I could do without. My favorite feature is the air fryer. The feature that is a huge plus to my busy schedule is the wifi capabilities. Being able to control the range with preheat keeps me in charge of the kitchen and helps when in the home and away in preparation of a meal. I feel this is a well thought out range and by far one of new favorite. In appreciate the quality of the range and all the benefits it has to offer. Cooking is more fun, it almost seem limitless, and then extra accessories are easy to clean. This is a kitchen upgrade based on features, functionality, and appearance

Review from The Insiders
Helpful?6A3BCU707MXA13620360319
reply from Samsung Care

We're happy to hear it is making cooking easier for you. ^Pat

Jun 17, 2023
Reviewer name: BuyerBeware
2 out of 5 stars
2 out of 5 stars review

C-f2 error appears to be common

We purchased this stove as part of a set. Loved the look and performance, until the c-f2 code made its appearance (could possibly a connection issue with the touch screen). We've been using the stove less than 2 years. Seems to be a common issue with this range and fixing the issue will cost over $200 if I do it myself. Starting to question if it was worth taking a chance on Samsung as this was my first time going to Samsung for my kitchen appliance needs.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
reply from Samsung Customer Care

Hello there. We're to help with your Samsung Range. Please check this link to your user manual on what you can do if you get this C-F2 error code. Turn to page 50, "Information codes." Manual. https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Should you need more assistance with the C-F2 error code, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145921258) to help our team pull up your information. Have a great day ^Camille

Jan 11, 2022
Reviewer name: PieGuy
5 out of 5 stars
5 out of 5 stars review

Gets the job done

[This review was collected as part of a promotion.] My old range died while I was baking pies for Thanksgiving. I wasn't in the market for a new range. After searching for 2 days due to nobody had any brand in stock I found this unit 50+ miles away. I picked it up and installed it and proceeded to resume baking pies. I do a lot of baking so I was hoping that the 6.3 cu ft oven would have a 3rd rack, it doesn't. So far it has filled in well in place of the range it replaced. I would have liked more info in the owners manual on the features, I can't have my computer by the stove reading the manual learning the features. So I have no idea on how to use the convection or Air Fry settings.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
Dec 22, 2023
Reviewer name: Frustrated Cook
1 out of 5 stars
1 out of 5 stars review

Terrible experience!!!

Trouble since day one. Gas leak from faulty pressure valve. Took 5 visits from Samsung to get it fixed AFTER I bought my own gas leak sniffer for them to use. Then, the glass in the oven door broke and since it's not a mechanical feature, it's not covered.

Review from Samsung US
Helpful?6A3BCU707MXA13620360319
reply from Samsung Care

Hello, We're saddened to learn about what occurs with your Samsung range. You may contact our Support Team via the link below to speak with a live representative to better assist you should you need further assistance with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica