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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars2,323 ratings2,308 reviews
  1. 5 stars73% (1,698)
  2. 4 stars16% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (120)
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Showing 1,471-1,480 of 2,308 reviews
Sep 21, 2024
Mr Doc
5 out of 5 stars review

Replacement

[This review was collected as part of a promotion.] Beautiful addition to the kitchen. Very stylish and modern. Easy to use. Quick heat and cool of the burners and oven. We replaced a Hisense product.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Sep 9, 2023
molly
5 out of 5 stars review

New Range

[This review was collected as part of a promotion.] I have been mostly happy with my new range. There are a few items that I am unhappy with but overall I like the range.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Oct 28, 2024
kwit
4 out of 5 stars review

Wi-Fi connection is great.

[This review was collected as part of a promotion.] I bought this for my daughter's housewarming gift, she is very satisfied and will be adding more Samsung products. The Wi-Fi feature is very good.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Sep 30, 2024
Donna
1 out of 5 stars review

Need Liquid Propane conversion

[This review was collected as part of a promotion.] Stove was not installed properly.we have LP gas and the conversion was not done by installer.oven and stove top leave soot on all my cookware

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from SEA Care

Hi Donna, Thank you for reaching out regarding your Samsung NX60A6511SG stove. I understand how important it is for your appliance to function properly, especially when it comes to cooking without leaving soot on your cookware. It sounds like the LP gas conversion wasn't completed during installation, which can lead to issues like incomplete combustion and soot buildup. I recommend contacting a qualified technician to perform the gas conversion correctly, ensuring that your stove operates safely and efficiently. For guidance on the LP conversion process, please refer to the user manual, starting from page 10 on the 8th bullet, where you will find detailed instructions. Ensure your range is properly installed and adjusted by a qualified technician for the type of gas (natural or LP) being used. For LP gas, the technician must replace the five surface burner orifices and two oven orifices with the LP orifice set and reverse the GPR adapter, following the manufacturer's instructions and local codes. The agency performing this work is responsible for the gas conversion. If you need assistance finding a technician or have further questions, feel free to reach out to our Samsung Support page for more resources: Manual https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147568931) to help our team gather your information. Have a great day. ^Charles

May 27, 2022
CEDSR
3 out of 5 stars review

Air

[This review was collected as part of a promotion.] I bought this range about month ago. The airfryer leaves grease everywhere. So Everytime I use it I have to wipe it down and put on the self cleaner. This only happens when I use the airfryer

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsung Care

Hello CEDSR, Thank you for reaching out. We appreciate you letting us know that the air fryer on your Samsung range leaves grease everywhere. We apologize for the inconvenience this has caused you, especially since you have to wipe it down every time you use it. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you. As per checking, to keep the Air fry tray clean, remove them from the cavity, and soak them in lukewarm soapy water. Then, scour the soil of the Air fry tray using a plastic scouring pad. The air fry tray is dishwasher-safe. Do not leave the air fry tray in the oven during the self-cleaning cycle. The extreme heat generated in this cycle can permanently peel off the air fry coating. Its color will turn slightly blue, and the finish will be dull. You may also check pages 44-53 of the user manual to learn more about maintaining and cleaning your Samsung range for reference. https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144575346 -Angelica

Oct 26, 2022
Alya8799
4 out of 5 stars review

Great appliance

[This review was collected as part of a promotion.] We are still getting to know each other but so far it is a great asset to the kitchen with lots of oven options. :)

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Nov 13, 2022
Polarbear17
1 out of 5 stars review

Beware of self clean

Two months after warranty expired I ran the 2-hour self clean cycle for the first time and the middle pane of glass on the door shattered dropping glass everywhere.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
reply from Samsung Care

Thank you for your input. Let's go ahead and provide the information you need. Cleaning your oven doesn't have to be a huge chore anymore because your oven comes with a self-clean function to handle all of the heavy work. Please check this link for details. How to clean your Samsung oven https://www.samsung.com/us/support/answer/ANS00049011/ Use the Self-Clean cycle on your Samsung oven to make cleaning the oven a breeze. Self-Clean blasts high heat to melt away food residue. It's important to make sure the oven is in a well-ventilated area if you're going to use self-clean. Please check this video for details. Dos and don'ts for using the Self-Clean oven feature | Samsung US https://www.youtube.com/watch?v=CO3md9_f9FI Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145621198) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

Oct 2, 2024
Robin
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I really love my Samsung stove The. ability to control the stove from my Samsung phone is really convenient.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319
Jul 28, 2022
Geoffrey
4 out of 5 stars review

Guide for setup WiFi

The range is good, but I need a guide for setting up the WiFi and access the SmartThings App. In the package, only a Simple User Manual was found and no information about how to setup WiFi and SmartThing App.

Review from Samsung Canada
Helpful?56VCOHKZ8Q9L13620360319
reply from Operations

Hi Geoffrey, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Electric Range.

Sep 6, 2023
Lisa
5 out of 5 stars review

Stylish and Functional

[This review was collected as part of a promotion.] This stove is very stylish and functional. The air fry feature is amazing, cooking foods crispy and fast. The stove and oven function well, does what it is supposed to do and looks good doing it.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13620360319