Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range

Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for

Samsung 6.3 cu. ft. Freestanding Electric Range

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4.5 out of 5 stars

stars2,323 ratings2,308 reviews

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Showing 1,231-1,240 of 2,308 reviews

Jun 27, 2022

tikka

3 out of 5 stars review

hoping for better

[This review was collected as part of a promotion.] we bought this 3 months back. had to order a manual and a quick fry try. the bottom storage drawer is too small. top range heats very fast.

Review from Samsung US

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reply from Customer Care

Hello tikka, Thank you for sharing your experience with us about your Samsung Range. We apologize for experiencing multiple issues, especially top range heats very fast. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer. To help you with this, I am providing these links to guide you on the issue. Cooktop temperature issues: Cooking elements are too hot. https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Unable to increase or decrease the heat on the cooktop: https://www.samsung.com/us/support/troubleshooting/TSG01211106/ Product Manual: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf For Samsung parts https://www.samsungparts.com/Default.aspx In case of repair or replacement, you may check the warranty coverage. https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: 1144714871 Thank you for choosing Samsung. Have a great day. ^^Ross

Sep 5, 2023

Cookiehawk77

5 out of 5 stars review

Excellent range

[This review was collected as part of a promotion.] We like the oval burner and griddle. We have also used the air fryer feature several times. Our only frustration is how easily the black porcelain finish show grease smears and spatters.

Review from Samsung US

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Jul 23, 2024

Melly Mel

5 out of 5 stars review

Must buy

[This review was collected as part of a promotion.] I bought this stove January 2024 and i love it. The smart features allow you to know when the burner is on. It’s easy to clean and it also has an air fryer option

Review from Samsung US

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Jan 17, 2023

Shell

5 out of 5 stars review

Easy to use!

[This review was collected as part of a promotion.] I love it! Easy to use. Can start oven on way home and notifies me if kids are using while I’m not there❤️

Review from Samsung US

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Sep 17, 2021

Drjekyl30

1 out of 5 stars review

Good features but the glass top is really bad

This range has great features. But we bought this range because it was a flat glass top. The very first day of use the glass top was ruined. It's very difficult if not next to impossible to clean. Our glass top was scratched from the very first day.

Review from Samsung US

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reply from Samsung Care

Thank you for being an essential part of Samsung. I know you must be annoyed with the glass top of the range. I have some tips on cleaning and maintaining your range Just check out the link below for assistance. ^Pat https://www.samsung.com/us/support/answer/ANS00060833/

Oct 27, 2022

Frank

4 out of 5 stars review

Good stove

[This review was collected as part of a promotion.] Nice and modern stove. Smart functions seems a waste. From the app you set the oven temperature but have to go to the oven to start it.

Review from Samsung US

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Dec 13, 2024

Ninab85

1 out of 5 stars review

Worst oven ever

Big regret this thing is unreliable. The door switch has been replaced twice and I need to make 100 cookies by tomorrow and it's doing it again. The door is closed and it's blinking door

Review from Samsung US

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reply from Samsung Care

Greetings! It must be incredibly frustrating to deal with this situation, especially when you're up against a deadline. We are here to help. I have shared a Samsung link below to assist with your experience with the door. Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147908112 to help our team pull up your information. Leo

Sep 5, 2023

przcarmen

5 out of 5 stars review

Great choice on my first Electric Range.

[This review was collected as part of a promotion.] I purchased this item a year ago, and I don't regret it. The electric range heats the pots and pans evenly, so I don't worry about burning my food.

Review from Samsung US

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Nov 24, 2023

Maria43956

5 out of 5 stars review

Smart Samsung

(This review was collected as part of a promotion.) I like how I can use the air fryer and I don't have to buy a separate appliance for it. I like how I can control the oven with my phone

Review from Caddle

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Jan 17, 2022

TWong

5 out of 5 stars review

Excellent and great gas range

[This review was collected as part of a promotion.] I bought this gas range couple months ago, I live it, it’s clean, nice, beautiful, good design, good price, easy to use, ………

Review from Samsung US

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