Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forCustomer photos









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Like the features, very efficient
[This review was collected as part of a promotion.] We got this toreplace a 14 year old stove that had some issues. The center burner, high btu burners and convection oven were the biggest draw. The wifi was a nice addition. We already had a few Samsung connected devices so it was easily added to connected devices. W were surprised at how fast it cooked on the stove top with the higher btu burners than the old one. The oven also heats quickly and so far cooks very evenly. It would have been nice if it included a reasonably sized air fryer basket but did not. It's pretty cool to be able to.see on my TV when the oven is ready or other stats, also on my phone. So far we really like the stove. Only 2 negatives. The missing basket and the display needs a backlight. You need to turn on an overhead light to be able to see the buttons on the display when it is not on.
Awesome
[This review was collected as part of a promotion.] I am so happy with my purchase of this oven! I have been using it in air fry mode the most and it has been amazing so far. I have not had any problems with WiFi. I have not used the steam cleaning method but have heard good things.
Gas oven sucks
Never ever will I buy a Samsung product. My user guide is missing pages. Why why is there not just a normal clock button why. I have to spend 30 minutes trying to reset the clock every time the power goes out. Never again and can't wait to get rid of it
Hi Shannon, We understand your disappointment in setting up the clock on your Samsung range. Let us assist you. On page 15 of the model's user manual link below, you can check out the steps to properly set up the time on your Samsung range. https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147320018, which will help our team pull up your information. ^Rainly
Works well as advertised
[This review was collected as part of a promotion.] I bought 1 month ago. The air fryer oven works well and cooks as we expected. Took a while to get used to the heating elements vs traditional electric stoves. Once acclimated works well. Surface got a used look faster than expected.
Another Samsung Hit!
[This review was collected as part of a promotion.] This Samsung range exceeds all expectations. It is stylish and attractive, with clean lines that make exterior cleaning easy. The included griddle with the uniforming heating is a nice addition. Where this range really stands out, however, is in two features: the built in air fryer and the WiFi connectivity. Frozen items like french fries and mozzarella sticks come out nice and crisp, in half the time of a regular oven. Chicken wings cook quickly with a nice crispy exterior. The WiFi connectivity allows you to monitor the stove-top and the oven, as well as control the oven remotely. I am glad that we got this range!
Thank you for choosing Samsung, we’re so thankful for outstanding customers like you. ^Pat
Awful, I totally regret purchasing this range.
I've had this range under a year and the oven temperature arbitrarily drops while cooking. It takes almost half and hour to heat to 350 degrees and then does not maintain temperature. I am constantly rechecking the temperature now, but while food is cooking I have to manually restart the heating process. Food is either burnt or undercooked. We had a service tech come and after after working on the oven, told us it should be in good working order. After he left, I'm back to square one with the same issues. I see others have the same issue with the Samsung, I will probably not purchase another Samsung Range after this experience. Warranty expired March 31, 2023, so now we are stuck with this. VERY DISSAPPOINTED!!!
Hi There, We always place a high priority on your cooking convenience. Let's assist you with your range through the links below. Whether your oven takes too long to get hot or food may not cook well, it can cause many issues. Many heating issues are related to the voltage. There are some simple things you can do to try to fix it. Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature To run a calibration, kindly turn to page 32 under "Temperature adjust" and pages 21-22 to learn more about the recommended rack positions of the user's manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Calibrate your oven's temperature: https://www.samsung.com/us/support/answer/ANS00049012/ Should you require further assistance in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145700911, to help our team pull up your information. Have a great day! ^Chrystel
Good quality range with some app specific features
[This review was collected as part of a promotion.] We bought our new stove/oven three weeks ago, and so far it is working really well! The stovetop is easy to clean, and the burners heat up quickly. The convection oven cooks really well and evenly. This range is WiFi connected to the SmartThings app, and that's where I took a star off. We still probably have some more to learn, but something as easy as setting the clock has to be done through the app.
Excellent selection
[This review was collected as part of a promotion.] Overall I love it. The griddle in the center is a great feature. Kind of hate having to figure out how to set the clock. The oven is quite large. It also can be attached to the application. No real complaints
THIS RANGE HAS IT ALL!
[This review was collected as part of a promotion.] What a SUPERB range! At the click of a digital button, you're good to go. If you're looking for a range that DOES IT ALL, this is it! Personally, I love that I can cook multiple meals that fit on the top for a quick boil or a low simmer. I haven't had the chance to use the No-Preheat Air Fry or self clean yet, but I'm looking forward to it. LET'S COOK!
Beautiful stove, but needs some tweaks
[This review was collected as part of a promotion.] First of all… the stove is BEAUTIFUL! have the stainless model but it still looks great with my black appliances in my kitchen. (Black wasn’t an available option in the stove I wanted). The delivery crew failed to send me a cord/plug to hookup my stove, but my previous model was an older Samsung as well so we just used the cord from it. Install was super easy. I have the electric version and it came with an air fryer basket accessory for the oven and a griddle for the stove top use. This range is being marketed as the very first griddle/electric smooth top stove combo. I wanted this specific model because I have always wanted a griddle, but I also love the ease of cleaning a smooth cook top. Most griddle tops come on gas stoves and my house isn’t set up for gas. Upo first impression, the stove is beautiful. Accessories are great. First thing I attempted was making Philly cheesesteak sandwiches on the griddle. It’s the first thing I wanted to test out. The griddle is designed to work utilizing the two left side burners (left front and left rear). There’s a setting on the knobs where you turn to utilize both burners with the griddle or the burners can each be utilized separately. Some things I noted: * The heat didn’t seem to distribute evenly within the griddle top. Both burners were set to the same setting using the proper two burner/griddle knob, but one burner got much hotter than the other. The was definitely not distributing evenly from one burner to the other. I expected some variance in the empty space between the two burners, but not that much of a difference in the burners themselves. * The griddle slides easily on the smooth surface and I feel that maybe a better griddle design could utilize silicone pads on the outer corners (not on the burners) to provide a little bit of grip to keep the griddle from just sliding everywhere. * The griddle space is a little small and i was making a mess with my food falling off the sides. I ended up having to transfer the food over to a skillet and use an alternate burner. * The oven works great! But maybe it’s just me, but I had no idea what the different settings are and when to use them and the user manual didn’t have any information. There are two baking options, one with a little fan image beside it. At first I thought that was air fry, but there is an option to choose air fry, so I’m not 100% certain the difference or the usage for that setting. All in all I do love the stove!
The food looks delicious! Thank you for your feedback. The two features you are looking at are the Convection Bake and the Convection Roast. To put it simply. Convection Bake is best used for cooking multiple items (like cookies), while Convection Roast is best used to cook larger items. The only difference for using the Convection Bake, opposed to using the regular bake. It would be the fan disturbing the heat. The Convection feature continuously circulates air through the oven. Regular bake doesn't use the fan. So the heat will come from the top and bottom heating elements. ^Pat