I purchased this on May 13, 2020. I didn't put it together for about a week. It was sat on about twice and the next time it was used I noticed that a screw holding the slats on had broken. I noticed that others had this issue. Maybe there is something wrong with the design. If that could be fixed, it would be a really nice bench. I hope my husband can figure out a way to make it work.

Generally I am a huge fan of lifetime products, but not this one. The boards started popping loose and twisting the first year. Basically we will have to replace the slats or throw it away. I love my other lifetime products just don't buy the glider, it won't last.

We have two of the glider benches. The slats are attached with screws that over time pop out of the composite slat. These slats should have been drilled all the way through and attached with Stainless Steel bolts/nuts. I ended up doing this on my own to solve the problem. I wrote support and informed them f my repair, perhaps they will implicate it with the cost of pennies on the dollar.

We were very happy with last summer's purchase. However, after winter on our (Illinois) deck, we noticed considerable rust stains on one side of the rocker assembly and on our deck. Upon further inspection, we discovered that one screw holding the seat slats (which arrived assembled) had fallen out. It was discovered on the deck. Also, the heads of two additional slat screws on the seat showed heavy rust stain. When tipping the glider bench on end, a considerable amount of rusty water drained from the hole. In addition, the head of one of the slat screws holding the seat back at one end popped off, and the slat is itself warped away from the frame. This screw was at the other end of the chair. When placed on end, nearest the missing screw head, once again a considerable amount of rusty water escaped, staining our newly refinished deck. I am disappointed that a US product labeled "Lifetime" would so quickly appear to be deteriorating. The Chinese-made rocker chair which the Lifetime chair replaced had cost much less and had lasted (without rusting) for many years!

[This review was collected as part of a promotion.] We really appreciate how comfortable and durable the glider bench is. One of the slats on the base of the bench cracked and broke around one of the screws. After a simple e-mail to customer service a replacement was sent which worked perfectly.

I purchased this Glider for my wife about a month ago. It had some damage due to shipping. This probably caused a problem with attaching the back of the seat to one of the arms and also attaching the glider to the right side of the base platform. I was not a happy camper at that point and called the company and explained what had happened when I tried to assemble it. I received an email from a very nice lady in customer service that went out of her way to resolve the problem. She offered me some options and in the end I elected to receive a new glider as one of the options. I am glad I did. When it arrived I looked it over and it appeared to be in good condition. It was easy to assemble and only took around 30 minutes to complete. It's nice looking and seems to be well built and my wife loves it! Not much else I can say about the glider. I gave it 5 stars even though I had some problems because it's worthy of the rating and the company's customer service is definitely worthy of the same! I would buy it again. The Lifetime Company is definitely a class act company that stands behind their product.

My in-laws just built an extravagant sun room on the back of their home, and these glider benches are what they chose for seating. I got to sit in them last night when we went for dinner, and they were wonderful. The gliding motion was very smooth and relaxing and they were very comfortable to sit in. I would highly recommend!

I bought this product several years ago. The glider has spent most of its life in the sun with moments in the shade. Basically, we pulled it along the patio as the sun moved. Because of the environment, two of the slats became weathered and two of them broke into smaller pieces. I contacted customer service about purchasing replacement parts (still love the glider even if I can't sit on it properly). Even though we are in a global pandemic, I received top-notch customer service. I really appreciated Halie's patience and understanding of the problem. After a few emails, I now have all new slats and hardware coming to my home. Thanks Halie!! I look forward to sunset evenings in my backyard.

as i live in the uk i was finding it hard to get replacement parts for the glider bench ,i sent an email to lifetime.com explaining my situation , they sent the replacement part free of charge ,they arrived safely and the glider bench is back working as good as new many many thanks to all for your help ,i am very grateful for your help

Sturdy but comfortable