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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator
4.7 out of 5 stars
stars1,405 ratings1,405 reviews
  1. 5 stars82% (1,157)
  2. 4 stars11% (153)
  3. 3 stars2% (26)
  4. 2 stars1% (17)
  5. 1 star4% (52)

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Showing 811-820 of 1,405 reviews
Dec 8, 2023
Mizcris
3 out of 5 stars review

Love almost everything

I bought this fridge about 7 months ago. I just love almost everything. Had I done this review last month it would have been 5 stars. But, I changed the water filter.,.no problem there, but now I am not getting my small ice. Only the bigger cubes. What’s wrong? I cannot find any answers on my own. Help

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
reply from Samsung Care

Hi Mizcris, We understand the anxiety of not having the ice bites (smaller cubes) just after replacing the water filter on your Samsung refrigerator model. We are here to help you with it. I have shared a Samsung link below to help with your experience with your ice maker. The link has an embedded video which we encourage you to watch in full. In step number 2 of the Samsung link, ensure that "cubed ice on" and "ice bites on" are illuminated or selected on the control panel. Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146620568 to help our team pull up your information. Leo

Mar 20, 2024
Mike
1 out of 5 stars review

Ice Maker Breaks Consistently

18 months after purchasing this refrigerator the ice maker stopped working. I had purchased the extended warranty so a repair tech was sent to repair the issue. He was able to fix the problem but indicated that with this refrigerator model, the ice maker would continue to break. Sure enough 18 months after the first repair, the ice maker broke again. We still have a couple of years left on the warranty, so we may be able to get one more repair in before the extended warranty expires. We will not purchase another Samsung refrigerator.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
reply from SEA Care

Hi Mike, We want a fridge that lasts longer. Let us help you fix the ice maker. Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146969652 to help our team pull up your information. Have a great day. ^Aloe

Jul 20, 2022
SSFF
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I bought this a few weeks ago and I love it. The beverage center is amazing and when we are entertaining I add drinks to the flex drawer to keep from opening the doors. I like that it also alerts me when the doors are open too long and I can lock the controls.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Sep 19, 2023
Dexte586
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] We've had many refrigerators over the years. This is far and away the best we've owned. The middle drawer makes organizing easy. The way the doors open makes getting to the back easier than any other refrigerator we've owned.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Sep 30, 2024
Manny
5 out of 5 stars review

Samsung Refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about a year a go and so far I have been happy with the appliance, it looks good with all the matching Samsung appliances. The only negative is it was on a special sale and they said I would get free panels to change the look, put in for them, but never got them.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
May 5, 2023
ChrisGG
5 out of 5 stars review

Amazing!!

[This review was collected as part of a promotion.] I bought this refrigerator 2 weeks ago and I LOVE it. Not only is it absolutely beautiful to look at, the layout is great. I love the 2 different sizes of ice cubes and the water and water pitcher inside the door.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Sep 23, 2023
Maitrega
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] Love this fridge. We love the separate door for the water and pitcher of water. The ice make is great and never breaks down. We can make both small and larage cubes. Also we use the middle shelf for meats and cheese.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Jun 13, 2023
Juli
3 out of 5 stars review

Great interior but delicate exterior.

I love MOST things about this fridge and am generally happy with this purchase. It’s spacious, shelves and drawers are practical and the beverage center is a great feature. I really like the ice maker as well. My only but major gripe with this is how delicate the stainless steel is on the doors. I purchased it about 7 months ago and it has more scratches and dents than my previous 10 year old stainless steel Samsung. Super disappointed about that considering it’s so new and a splurge for us.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
reply from Samsung Customer Care

Let me get you some tips and tricks for keeping your fridge pristine-looking, Juli. Below are the video links and time stamps on keeping the stainless scratch and dent-free. 2:04 Use non-abrasive cleaning products for the exterior! A plan for keeping your Samsung refrigerator clean https://www.youtube.com/watch?v=Gw_NOk1rLAY 1:53 Repairing dents Care for your Samsung refrigerator doors https://www.youtube.com/watch?v=ZaguMbi4pzA Should you need more assistance with the scratches and dents of the fridge, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145911990) to help our team gather your information. Have a great day. ^Charles

Jan 30, 2024
Ashley
5 out of 5 stars review

Spacious with great features!

[This review was collected as part of a promotion.] We have had this refrigerator for about a year- it is fantastic! I love all the space and the Beverage center is very handy without taking away from the rest of the shelf space. I also really like the ice maker in the freezer, we have not had any issues and so far, couldn't be happier.

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331
Jan 2, 2025
Anonymous
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] We are very happy with our new Samsung refrigerator. We love the style and look of it. The space it has is just perfect for us and the middle console is a great addition as well. Overall great pick !

Review from Samsung US
Helpful?2ZJQVLOCV1YV13620160331