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Customer reviews for Brother LC2013PKS Innobella Ink, Cyan/Magenta/Yellow (3 pk.) for
Brother LC2013PKS Innobella Ink, Cyan/Magenta/Yellow (3 pk.)
3.7 out of 5 stars
stars
36 ratings31 reviews
  1. 5 stars58% (21)
  2. 4 stars8% (3)
  3. 3 stars6% (2)
  4. 2 stars3% (1)
  5. 1 star25% (9)
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Showing 11-20 of 31 reviews
Dec 6, 2022
Noddagenius
1 out of 5 stars review

Expiration

I don’t print at home very often but with grandchildren I am starting to do more. I had purchased some new ink cartridges, but never installed. I recently tried to print out some color and replaced with new cartridges. Unfortunately, they had expired and the machine will not acknowledge that there are brand new ink cartridges installed, so it won’t print anything. I continually have my ink cartridges expire before I’ve used even a quarter of them.

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
reply from Brother Customer Service

We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. The Innobella LC201 ink cartridges have a shelf life of two-years from the date of production. Ink cartridges that are opened on, or just before, the use before date should be used and replaced within six months after they are installed. If you have any questions about your Brother Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support

Aug 20, 2020
Patrick SF
1 out of 5 stars review

ink cartridges empty out quickly or malfunction

A few months ago, I bought this 3-color set and a black cartridge. All 4 cartridges emptied out after just I printed out about 10 pages (black and white, with no color) because I print infrequently, and apparently the cartridges all dried out. A month ago, I bought another 3-color set and another black cartridge. This time the printer would not recognize the yellow cartridge, with error message that it is empty even though it is not. (I had not printed any color pages, and there is plenty of yellow ink in the clear square window.) Also, I can't print out any black pages (grayscale printing setting) because the one yellow cartridge is erroneously recognized as empty.

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
reply from Customer Service

Hello Patrick, We understand you are frustrated with the ink yield. We have many helpful resources on our support website which may help. If you continue to have an issue, please reach out to us directly.

Sep 14, 2022
Anita
3 out of 5 stars review

agree with 1 star reviews

Many times machine says empty, I keep printing until is refuses to print. Then I remove cartridge and shake it. (Also make sure printer is level) Sometimes I get a few more prints out of it. Whenever possible I print black and white only. Remove unnecessary graphics from printing.

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
Jun 26, 2020
arik08
1 out of 5 stars review

Ink volume down 20% without usage

The inks installed on Monday, 3 colors plus 1 black. We printed 1 page black. Currently all 3 colors showed about 75% left and the black about 85%. This is crazy! The previous sets of ink were gone after printing less than 50 pages black and maybe 20 pages color (it’s maybe 10!). What’s up Brother? Fix it!

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
reply from Customer Service

Hi, We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at 877-276-8437.

Nov 24, 2025
S Sandy
3 out of 5 stars review

Do so great

Doesn't print 260 before running out. Very disappointed.

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
reply from Brother Customer Service

Thanks for taking the time to review your experience with the Brother LC2013PKS Inks. We appreciate your feedback. I’m sorry to hear that you are having Ink yield not as expected issues with the Brother LC2013PKS Inks. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/

Feb 13, 2021
DNAE
1 out of 5 stars review

FULL CARTRIDGE READING EMPTY

HOW DOES THIS PRINTER RUN OUT OF INK WHEN IT HAVEN'T BEEN USED OR AFTER A BLACK AND WHITE PRINT ( GRAY SCALE) AND ALL THE INK RUNS OUT? I TOOK THE CARTRIDGE OUT AND ITS STILL HAVE PLENTY OF INK IN IT.

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
reply from Brother Customer Service

We are sorry to hear that you are unhappy with your purchase of the Brother LC2013PKS cartridge pack. Your printer can use color to produce black, the machine will also perform regular maintenance cleanings to preserve the print head and ensure optimum print quality. There will be a small amount of ink left in the ink cartridges when they reach the end of their life, it's necessary to keep some ink in the ink cartridges to prevent air from drying out and damaging your machine's print head assembly. For more information, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/brother-support

Jul 18, 2018
Nate
4 out of 5 stars review

Nice ink, but...

The cartridges were new and sealed. However, i was annoyed once I installed them, because the ink levels shown on my printer's LCD screen were not "full". Like, I don't get that.

Review from walmart.com
Helpful?6Q8E4EP1Z0W313618810619
May 23, 2019
43Grandma
4 out of 5 stars review

Pleased

It is hard to find off brand printer cartridges for a decent price so I bought these. They work fine just wish the black was included. I bought it separate.

Review from walmart.com
Helpful?6Q8E4EP1Z0W313618810619
Sep 8, 2023
Marcie Loffredo
5 out of 5 stars review

AWESOME INK

Very pleased with the speed of delivery, packaging, and quality of the ink. I highly recommend this product and all printer ink products with Brother.

Review from brother-usa.com
Helpful?6Q8E4EP1Z0W313618810619
Aug 8, 2018
Sharon
4 out of 5 stars review

Great price but this printer goes through ink fast and if you need one color, you have to replace all three. No bearing on Walmart though, it's just not a great printer

Review from walmart.com
Helpful?6Q8E4EP1Z0W313618810619