Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

My old Tempurpedic had started to get too soft after atleast 15 years of use. I started to have trouble sleeping with lower back pain again. I checked out some other brands but they just didn't feel right when I tested them out. The minute I tried out a new Tempurpedic I knew i had found the right mattress. It took about a week to get used to the firmness of the new mattress - the first few days felt like sleeping on plywood but after about a week my backache is gone and I'm sleeping great again. Tempurpedics are expensive but they are worth the money.

This is our first Tempur-Pedic mattress after using other popular brands. None of the other mattresses provided the firm support as this Tempur-pedic. It is impressive how one of us can move around or roll over and the other person feel no bounce or disturbance. It is such a solid feeling mattress. We can sit on the side of the mattress and it doesn't collapse. We both agree we are sleeping better, more soundly, and better rested. It is the best ever.

I was expecting to really have fabulous sleep the first week I had the product. It has taken about a month to really have a full nights rest. I do like the fact that when you move on the bed there is no noise so getting up in the morning before your significant other allows him/her to sleep. I keep receiving emails regarding purchasing pillows for a better sleep. If a pillow is needed to help the mattress give.a better sleep it would be nice to get two pillows free with such an expensive mattress.

We owned a Tempur-Pedic Rhapsody mattress for many years. We were waking up many times thru the night, as our body was hurting. With our new Pro Adapt soft, we are sleeping thru the night and waking up feeling rested. The mattress is firm enough to be supportive, but soft enough to keep our shoulders and hips cradled. I know there are a lot of copy cat memory foam mattresses, but I am a loyal Tempur-Pedic customer. These mattresses hold up the way cheaper mattresses cannot. The only problem is that I can't wait to get back into bed after my day!

I have only had the mattress just under a month, but I am enjoying it greatly. At first, it took some time to get use to the firmness and how it molded around my body as I slept. After a few nights I really appreciate the comfort it provides and how it has helped with my back issues. The product is of the highest quality and sometimes you have to realize that you have to pay a little more for something that will help you as it has myself. It is worth the money to be able to sleep and not wake up stiff and sore. I would highly recommend this mattress to anyone with back problems.

This is the best mattress we have owned, even my husband says so! I have had back issues for 30 years and with this mattress I never think of back stiffness when I get out of bed and certainly don't have to immediately go to the floor to stretch. Not only comfortable but the best sleep we have had in years. I have nothing but praise for this mattress.

I did not intend to buy a foam mattress. In fact I was against it because of my experience years ago. I'm still not sure why I purchased a Tempur-pedic, but I am glad I did. I was ready to send it back after a few nights because it sleeps totally different from a regular mattress. But I decided to give it a fair shot and wow! I am sleeping all through the night with no pressure point pain in the mornings. I am getting a good, restful nights sleep and waking up feeling good again. No back aches, neck aches, hip aches. I wouldn't have believed it.. but I do now.

I have always been a die hard temper pedic customer. (My grandfather taught me best). At first we thought we choose the wrong comfort but we are so thankful we stuck by the firm mattress it has made a world of a difference in body and muscle soreness. I will never by another brand.

This mattress is way too hard it's like you sleeping on top of a exam table. They tell me was hard because it wasn't broken so they told me I need to walked on it so I did for weeks then they told me it was hard because my house was cool so I put a heating blanket on it I've had it nine months and the bed is just as hard as the day buy it... I HATE this mattress.....