We purchased the unit 3-4 months ago. Seems to work well and wi-fi control from a phone is very helpful. For example, we were gone for a month traveling. I turned off the ice makers before we left. The unit has in-door ice plus 2 specialty ices in the freezer drawer. Upon our return, I just could not unlock the secret to turning on 1 of the specialty ices, the ice balls. I connected the fridge to my phone and I was able to easily turn on the maker from it.

I had to replace my refrigerator, did some research and LG was the recommended brand by Consumer Reports. I found this model and it was the perfect fit! No handles and counter depth gives it a nice smooth look. I love the different ice options! Craft ice, mini cubes, or regular cubes through the door! The freezer and refrigerator compartment keep the set temperature throughout the compartments. The other features are very nice also. Door in a door is more convenient than I ever thought it would be and helps keep the refrigerator cooler by only opening the small door. The see through door is pretty cool though I really don't use it much. Would I buy it again? Absolutely!

[This review was collected as part of a promotion.] We bought this a month ago and have been very pleased with the purchase. We go through a ton of ice and the four different types have been able to keep up with us. It is very spacious and helps to make it less cluttered. The ice dispenser is great and doesn’t dump out a ton all at one time. The craft ice is a great feature - the clear mode ice keeps from melting too quick. We could probably do without the mirror and instaview, but that is just us. I also wish it had door handles, but that again is minor. Overall, fantastic fridge.

Since I am a first time LG customer, I am still learning some of the features. This refrigerator is very sleek with its thin profile and no handles. However, I have found that I am constantly cleaning the glass door since there are no handles. I love the door in door feature though. It is very convenient.

After having this Fridge for 2 months, we continue to be very happy with this choice. It is very roomy inside and we have not needed to even plug in the garage fridge. We like the 4 different ice choices, especially the craft ice. The front door water dispenser doesn't drip when you pull your glass away. The inside drawers all slide in and out very easy. We love the see through door and the mirror, and while it does smudge easy from fingerprints, it cleans off quickly.

[This review was collected as part of a promotion.] Full disclosure: I was skeptical when making this purchase. I read a lot of reviews, checked pricing, you name it. I have been happy with my decision. The reason for 4 stars instead of 5 is the decision behind the LG support model. I was concerned when - after day 4 - the Craft Ice maker had not resulted in any Craft Ice. The instructions state 48 hours. When I opened a ticket with LG, the response was to send.me a video. A video that did not help me, as the model in video was different than mine. Eventually craft ice did drop, but the model from LG is concerning. When not call me and we can walk through my concerns together?

I had just gotten rid of my disaster of a fridge, I was just looking for something that worked at this point. I went from a disappointing brand to LG since my TV and some other amenities are LG and they never fail. I was not diss appointed ! I have more Ice than ever, and no frost build up. I can track all of my fridge activities from my phone. Amazing !

I chose this LG model for its space saving feature, and the many great features of the easy access, mirrored door which becomes clear for a quick grab, instead of opening the full refrigerator doors. The large steady supply of ice in varied sizes, is truly a treat for my grandchildren and my family.

I've had this item now for a couple of months and I can say it's been so good for me. From the mirror window to the nightlight feature. No complaints to be found. I have had a French door style before but the shelving and door storage options are far superior with this model.

[This review was collected as part of a promotion.] The LG French Door Counter-Depth Smart Refrigerator with Mirror InstaView is a true marvel of modern appliance design. With its sleek and elegant stainless steel finish, this refrigerator adds a touch of sophistication to any kitchen. One of the standout features of this refrigerator is the Mirror InstaView panel. The mirrored glass panel becomes transparent with a simple knock, revealing the contents inside without opening the door. This feature allows you to quickly and easily check on your groceries and minimize energy loss, all while adding a touch of futuristic flair to your kitchen. Does a great job of not leaving fingerprints behind as well. The spacious interior of this refrigerator offers a generous amount of storage space, providing ample room for all your groceries and more. The customizable organization options, including adjustable shelves and bins, make it easy to arrange and access your items efficiently. The counter depth version allows this fridge to not only hold everything but sit flush with your countertops. This is an amazing fridge that will upgrade any kitchen for a new modern look.