We bought the gazebo and it arrived on time. The instructions were well written. Good to read couple of times and be organized. Went up in 2 half days and we love it.

Quality, customer service and support are awesome. Took four men to raise the roof but otherwise my husband spent every night after work building the structure in our garage. With a little help we got it done in two weekends.

Excellent work!! The best contractors. Good quality

Looks great, took about 2 days to put together. Very happy with it so far.

Excellent instructions. 2 day build. Loved the additional tools included with kit

This made installation of our pergola the easiest thing I've done with instructions.

Absolutely love our gazebo.

I bought this on March 17th and paid an extra $800 for installation. It is yet to be installed. Excuse after excuse. Lack of communication. Sam's will no longer have my business. They take your money for the install and wash their hands of it. They sub the work out to a larger company who in turn subs it out again to individual companies. Do not pay for the installation. Have someone else do it. Also, they will just drop it in the drive way while it is pouring down the rain. I reached out to the carrier to discuss delivery date and they agreed on a certain date so we were on a cruise. Was dumped on the drive way and the boxes were soaked.

Great product, more than we expected. Well packaged constructions were on point and looks great. Very happy.

Product assembled easily. Well made. I did have one missing part but customer service was fantastic and shipping the part right away.