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Customer reviews for Backyard Discovery Barrington Cedar Gazebo with Powerport, Choose Size for
Backyard Discovery Barrington Cedar Gazebo with Powerport, Choose Size
4.8 out of 5 stars
stars1,166 ratings1,166 reviews
  1. 5 stars88% (1,022)
  2. 4 stars10% (114)
  3. 3 stars1% (15)
  4. 2 stars1% (6)
  5. 1 star1% (9)

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Showing 61-70 of 1,166 reviews
Jan 10, 2024
Steve
1 out of 5 stars review

Poor Design

I used Sam's Club installation company. Not impressed. They broke several pieces and I had to order new ones and wait another month until it was complete. The trim around the roof line doesn't make sense as rain water falls directly onto the support boards behind the trim?? Snow and ice get underneath causing the trim to buckle. I'll end up having to have a carpenter come out and fix it correctly in the Spring. Not happy!

Helpful?6ZCB2X0KJQTF13617712951
reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your set comes with a warranty and we will work with you to get the damaged parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445 8 am -6 pm CST 7 days a week.

Dec 11, 2025
Wendy1111
5 out of 5 stars review

Beautiful Gazebo

This gazebo is beautiful. It has easy to follow instructions, all the birds and hardware are numbered and every piece was there. I’m very impressed with this company. My husband and I mostly did this project with the exception of people helping hold. And we’re still married!!!

Review from backyarddiscovery.com
Helpful?6ZCB2X0KJQTF13617712951
Aug 11, 2023
ACM
3 out of 5 stars review

DON'T PAY FOR ASSEMBLY

I purchased this gazebo on June 19th and was scheduled for assembly on July 4th. I thought it was unusual to schedule for the 4th of July, then received a call cancelling the appointment. I understood it was a holiday, so I did not think much of the cancellation. I was rescheduled two other times and today August 11th, when the company was finally supposed to come to assemble my gazebo, they called an hour after their estimated arrival time to cancel the service once again. The company could not even reschedule my appointment. The company subcontracted to do the assembly service does not even do a good job communicating with customers and I had to be the one following up to get on their schedule. Save your time and hire a professional.

Helpful?6ZCB2X0KJQTF13617712951
reply from BYDSales

Give Backyard Discovery Customer Advocate Team a call as they can assist you with that. 800-856-4445 8a-6pCT seven days a week. We are happy to contact Go Configure on your behalf and get this resolved for you.

Sep 10, 2023
PapaMonk3ys
5 out of 5 stars review

Great Build Quality

Very excellent build. The instructions were very well laid out. There were only a couple of times that I had to really had to scratch my head to figure it out. Most of the build I performed by myself until I could get help to put large sections together. The pre drilled holes were laid out very well. The only exception was that the purlins like the T02 on the top of the left and right roof panels had the holes set up on the center of rafter which puts the screw right into the bolt for the rafter. I appreciate the protection on the metal roof panels but if I never see another piece of blue plastic it will be too soon!

Helpful?6ZCB2X0KJQTF13617712951
reply from BYDSales

Thank you for your 5 star review and feedback! We are sure that it is a beautiful new addition to your outdoor space.

May 19, 2024
Scoot
5 out of 5 stars review

12x16 Barrington

Had my 12x16 Barrington gazebo installed, they did a very good job took almost all day with 2 1/2 men. I have now completed installation of tv with swing up mount, ran electrical conduit paint black, installed two electrical box's for power for tv and electrical box provided on post. Also installed 52” outdoor ceiling fan and a 120” crank down shade to block the sun in the afternoon. Very pleased the way it turned out.

Review from backyarddiscovery.com
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Nov 3, 2025
Dad and Son
5 out of 5 stars review

What a great work of designing & engineering.

I just finished building the gazebo. All the parts (wood & metal) arrived undamaged then inventoried. Everything was there. My 10' x 10' gazebo is sturdy and beautiful. The company ensured that all the material is top grade and built to last. I'm more than happy that I chose Backyard Discovery and their gazebo. No regrets. One suggestion - the four ridge caps slide up, so ensure that there are no obstructions (e.g., trees, buildings, etc.) that would block their initial installations.

Review from backyarddiscovery.com
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Nov 24, 2025
CYNTHIA
2 out of 5 stars review

No not buy

I do not recommend this pergola and this is why. The tin roof builds up condensation and will drip. What's the point of a pergola when this happens. I have had previous pergolas from this company and loved them but this time I went with the tin roof and big mistake. Very disappointing and wish I never purchased this product.

Helpful?6ZCB2X0KJQTF13617712951
reply from BYDSales

We're sorry to hear about your experience with your gazebo. We want to help you further. If you have photos showing the affected part, you may send it to our email, customerserv@backyarddiscovery.com. You can also call us on our hotline at 1-800-856-4445 and have your order number handy. We are open everyday from 8:00 AM to 6:00 PM Central Time.

Apr 6, 2022
M Prim
5 out of 5 stars review

Verified Purchase

Cordova 14x10 Gazebo

The gazebo is beautiful. It does take quite a bit of work to assemble, but once it is done, it is very sturdy and a great addition to our backyard.

Review from backyarddiscovery.com
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Apr 30, 2023
daddy
5 out of 5 stars review

Verified Purchase

Wonderful addition

This is the second rating. we have been using this for over two months now. no problems have been encountered

Review from backyarddiscovery.com
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May 15, 2026
Dave
5 out of 5 stars review

Awesome gazebo

We have had this gazebo for several weeks now. This has been an awesome addition to our property. We could not have made better choice.

Review from backyarddiscovery.com
Helpful?6ZCB2X0KJQTF13617712951