I used Sam's Club installation company. Not impressed. They broke several pieces and I had to order new ones and wait another month until it was complete. The trim around the roof line doesn't make sense as rain water falls directly onto the support boards behind the trim?? Snow and ice get underneath causing the trim to buckle. I'll end up having to have a carpenter come out and fix it correctly in the Spring. Not happy!

This gazebo is beautiful. It has easy to follow instructions, all the birds and hardware are numbered and every piece was there. I’m very impressed with this company. My husband and I mostly did this project with the exception of people helping hold. And we’re still married!!!

I purchased this gazebo on June 19th and was scheduled for assembly on July 4th. I thought it was unusual to schedule for the 4th of July, then received a call cancelling the appointment. I understood it was a holiday, so I did not think much of the cancellation. I was rescheduled two other times and today August 11th, when the company was finally supposed to come to assemble my gazebo, they called an hour after their estimated arrival time to cancel the service once again. The company could not even reschedule my appointment. The company subcontracted to do the assembly service does not even do a good job communicating with customers and I had to be the one following up to get on their schedule. Save your time and hire a professional.

Very excellent build. The instructions were very well laid out. There were only a couple of times that I had to really had to scratch my head to figure it out. Most of the build I performed by myself until I could get help to put large sections together. The pre drilled holes were laid out very well. The only exception was that the purlins like the T02 on the top of the left and right roof panels had the holes set up on the center of rafter which puts the screw right into the bolt for the rafter. I appreciate the protection on the metal roof panels but if I never see another piece of blue plastic it will be too soon!

Had my 12x16 Barrington gazebo installed, they did a very good job took almost all day with 2 1/2 men. I have now completed installation of tv with swing up mount, ran electrical conduit paint black, installed two electrical box's for power for tv and electrical box provided on post. Also installed 52” outdoor ceiling fan and a 120” crank down shade to block the sun in the afternoon. Very pleased the way it turned out.

I just finished building the gazebo. All the parts (wood & metal) arrived undamaged then inventoried. Everything was there. My 10' x 10' gazebo is sturdy and beautiful. The company ensured that all the material is top grade and built to last. I'm more than happy that I chose Backyard Discovery and their gazebo. No regrets. One suggestion - the four ridge caps slide up, so ensure that there are no obstructions (e.g., trees, buildings, etc.) that would block their initial installations.

I do not recommend this pergola and this is why. The tin roof builds up condensation and will drip. What's the point of a pergola when this happens. I have had previous pergolas from this company and loved them but this time I went with the tin roof and big mistake. Very disappointing and wish I never purchased this product.

The gazebo is beautiful. It does take quite a bit of work to assemble, but once it is done, it is very sturdy and a great addition to our backyard.

This is the second rating. we have been using this for over two months now. no problems have been encountered

We have had this gazebo for several weeks now. This has been an awesome addition to our property. We could not have made better choice.