Customer reviews for LG 7.4 cu. ft. Electric Dryer with Sensor Dry

Customer reviews for LG 7.4 cu. ft. Electric Dryer with Sensor Dry for

LG 7.4 cu. ft. Electric Dryer with Sensor Dry

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4 out of 5 stars

stars63 ratings63 reviews

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Showing 41-50 of 63 reviews

Jul 1, 2023

Michael kusmit

5 out of 5 stars review

Verified Purchase

Great product nice looking a lot of features!

I enjoy my new dryer very easy to use and quite to run !

Review from lg.com

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Aug 17, 2023

Shomac75

5 out of 5 stars review

Verified Purchase

Large and quiet.

I’ve had this for about 6 weeks and I’m glad I made the purchase when I did.

Review from lg.com

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Apr 4, 2024

EM12

1 out of 5 stars review

Verified Purchase

Disappointing

Dryer gets scary HOT on High setting, but towels do not get dry on Towel setting. Strange!

Review from lg.com

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reply from LG

Hi there, Thank you for reaching us. I'm so sorry to hear that your LG dryer is experiencing issues with temperature and drying performance. I can imagine how concerning it must be to have an appliance that's not meeting your expectations in terms of safety and functionality. First and foremost, I want to acknowledge your concern and apologize for any inconvenience or worry caused by the excessive heat on the High setting. Your safety and comfort are our top priority, and it's unacceptable that our product is not meeting those standards. We'll work with you to resolve this issue and ensure that your dryer is safe and reliable to use. please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jun 12, 2023

Krissss

5 out of 5 stars review

Verified Purchase

Great product and service!

I bought this a week ago and it meets all my needs at this time! Very happy with this purchase.

Review from lg.com

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reply from social/LG

Thank you so much for your kind words and for sharing your experience with LG. We are thrilled to hear that our team provided excellent service during your recent visit, leaving a strong impression. Your constructive feedback is invaluable in helping us improve and continue providing excellent customer service. ~Tanisha

Jul 18, 2023

Shomac75

5 out of 5 stars review

Verified Purchase

Dryer

The unit was delivered two weeks ago and it just seems to make everything easier

Review from lg.com

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Nov 2, 2023

Up north experience

5 out of 5 stars review

Verified Purchase

Up north experience

New pair of laundry appliances making the laundry pile easy to deal with

Review from lg.com

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Aug 8, 2024

Chela1215

1 out of 5 stars review

Unhappy

I bought the washer and dryer combo. The washer works as charm. The dryer for a couple of months and does not work as is intended to. No, a single load has dried properly. It does not dry my clothes, even on high them and for longer cycle. I need to run it for a couple time to get is somewhat dried, which is energy consuming. I had it for a couple months now, hopping to give it a tried, but I’m sorry it is not working out for me. Ver unsatisfied with this dryer.

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reply from LG Digital Customer Care

Hello there. Thank you for sharing your experience with us. We understand your situation with the LG DLE3470W dryer not drying your clothes as expected. Your feedback is important, and we'd like to assist you further.To improve the drying performance, please ensure that the lint filter is clean and free of any blockages, as this can significantly affect drying efficiency. Additionally, check the dryer vent for any obstructions that might be restricting airflow. If the issue persists, please try using the "Time Dry" mode to see if it helps achieve better results. For further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

Sep 6, 2023

Kris from MN

1 out of 5 stars review

Don't buy

Doesn't dry clothes. I've had it a month and half now. Even on high temp, 70 minute cycles .... you still have to run it twice!! I feel like a fool because I bought this dryer for the energy star rating due to high electric bills. With a normal load running for 70 minutes and having to run it twice on high temp (140 min) to actually have dry clothes... well I'm using a lot of electricity. Not to mention that it's horrible because sometimes you just need to have dry clothes in an hour. I thought it was the plug wired wrongly so I had servicer come out and install new electrical plug in it. No, no better at drying. My kids are in college now but i would tell any mom to NOT buy LG dryer!!! Seriously... you just need your kids clothes dry and don't have time to do each load twice.

Review from lg.com

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reply from Customer Care

Hey there. Thank you for taking your time in reviewing the 7.4 cu. ft. Ultra Large Capacity Electric Dryer. We want to ensure that you're getting a good quality experience with the purchase. This sadly doesn't seem to be the case, and we'd be more than happy to look into this. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Jan 18, 2025

BeeDee33

1 out of 5 stars review

Doesn't work from hour 1! Poor support (so far)

Builder provided and installed. On first loading, it grinds and hums for 5 seconds and then shuts off. Repeats again in 2 minutes. Chatting with support is painfully slow. Arranged for "live talk support" and in 5 hours, have not received call. Install problem? Quality problem? Can't tell when nobody responding. Now, I am likely going to need to spend hours at home waiting for repairs. Bad first experience from the moment I opened the door.

Review from lg.com

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reply from LG Digital Care Team

Hey there! We want to try and give you a better experience with LG! You can find out more about why your dryer may be turning off after making humming and grinding noises after a few moments here: https://shorturl.at/32pX3. If you have additional questions, please send us a message or tag us on social media @LGUSSupport. We want to let you know we're here for you! ~ Ryan

May 20, 2024

fsudeb

5 out of 5 stars review

Highly Recommend

[This review was collected as part of a promotion.] Dries clothes, even large loads, thoroughly and timely. Ability to download custom cycles on LG app is awesome but with so many pre-programmed settings, we have never needed to set it up. But honestly , favorite part has to be the app itself and alert function you can set that will notify you of dryer status. And since I have a smart watch synced with phone, I can be anywhere and receive alert. No more running back and forth to check dryer. Only thing is I get alerts, even when I’m not home, which totally ruins my husband’s surprise of having the laundry done! :)

Review from lg.com

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