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Customer reviews for SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer for
SAMSUNG C-Series 2.0 Soundbar with Built-in Subwoofer

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Showing 131-140 of 430 reviews
Oct 27, 2023
Nicholas
5 out of 5 stars review

Verified Purchase

Great purchase

Easy to set up and perfect for the price.

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Jan 1, 2024
Anonymous
2 out of 5 stars review

Verified Purchase

Returned

I disliked the sound bar due to echoing sound

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reply from Samsung

Hello quadrider,<br /><br />Thank you for your review of the Samsung HW-C400 Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.<br /><br />Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.<br /><br />Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.<br /><br />~ Samsung Solutions

Jun 13, 2024
Lucy
2 out of 5 stars review

Verified Purchase

Less than expected

Does not have a full, sound, as anticipated.

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reply from Samsung

Hi Lucy,<br /><br />We appreciate you taking the time to review the HW-C400 Soundbar.<br /><br />You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.<br /><br />By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~&#43;6 by using the Up/Down buttons.<br /><br />Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to &#43;6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.<br /><br />Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to &#43;6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.<br /><br />If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions

Aug 24, 2024
WalmartCustomer
5 out of 5 stars review

Verified Purchase

Neat speaker

Easy to set up and good volume for we who are hearing impaired.

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Oct 13, 2023
DrDeb
1 out of 5 stars review

Verified Purchase

Low Quality

[This review was collected as part of a promotion.] Wasted money. My Tv has better sound than this!

Review from walmart.com
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reply from Samsung

Hello DrDeb,<br /><br />I&#39;m sorry to hear that you are dissatisfied with the sound quality of your C400 Soundbar. <br /><br />You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.<br /><br />By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~&#43;6 by using the Up/Down buttons.<br /><br />Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to &#43;6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.<br /><br />Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to &#43;6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.<br /><br />I hope these tips help you enjoy your new product. <br /><br />You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Jul 11, 2024
John
2 out of 5 stars review

Verified Purchase

bad sound

it does not sound very good aand I will up grade to a better samsung sound bar

Review from walmart.com
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reply from Samsung

Hello John,<br /><br />We appreciate you taking a moment to review the HW-C400 Soundbar.<br /><br />You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD.<br /><br />By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~&#43;6 by using the Up/Down buttons.<br /><br />Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to &#43;6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.<br /><br />Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to &#43;6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.<br /><br />If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions

Apr 22, 2024
joy
5 out of 5 stars review

Verified Purchase

Awesomeness!

This soundbar is nice and pairs immediately with a Samsung TV.

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Dec 25, 2023
Chelsey
1 out of 5 stars review

Verified Purchase

blown speakers

the speakers were already blown

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reply from Samsung

Hello Chelsey,<br /><br />Thank you for your purchase of the Samsung HW-C47M Soundbar, I am sorry that you have experienced this issue with your soundbar.<br /><br />Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer&#39;s warranty.<br /><br />So that we can better assist you, please reach out to Samsung Support at<br /><br />1) 1-800-SAMSUNG (ask for Soundbars), 8 AM - 12 AM EST, 7 days a week. <br />2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.<br /><br />We hope to hear from you so we can work together to find a solution.<br /><br />~Samsung Solutions

Nov 8, 2023
Darlene
5 out of 5 stars review

Verified Purchase

Small but loud

This product definitely exceeded my expectations. Small and compact with a big sound. Love it!!

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Apr 18, 2024
sandra
5 out of 5 stars review

Verified Purchase

sound bar

didn't help my sound on tv

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