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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 51-60 of 7,071 reviews
Jun 9, 2024
TruBlood
3 out of 5 stars review

Verified Purchase

A Step Back in User Experience

The Samsung Galaxy Buds2 Pro arrived with the promise of enhancing the auditory experience, but they seem to have missed the mark in a few critical areas. While they boast a sleek design and some incremental improvements, they fall short of their predecessors, particularly in terms of ambient sound quality and customization. The quality of the ambient sound is not as clear or natural as expected, making it challenging to stay aware of your surroundings without compromising on the audio experience. A glaring omission is the inability to adjust the volume of the ambient sound. This lack of control can be frustrating for users who want to tailor the balance between their music and the environment around them. Despite these shortcomings, the Buds2 Pro do offer a comfortable fit and decent noise cancellation. However, the drawbacks in ambient sound handling are too prominent to overlook, especially for users who rely on this feature regularly. The Buds2 Pro might cater to those looking for basic noise cancellation and a Samsung-branded product, but for those seeking a refined and customizable listening experience, they might not hit the right note.

Review from Samsung US
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reply from Social Commerce

Hello TruBlood, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important specific features of your device are to your usage and enjoyment. We have provided a link to an article all about the Ambient Sound feature of your device. We have also provided a link to the Samsung Support Team and full device manual if you have any questions about the features and capabilities of your device. Thank you for being a Samsung customer. -Elizabeth Use Ambient sound on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078084/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 7, 2024
Hitro
5 out of 5 stars review

Verified Purchase

Must Have for Samsung Phone users.

This buds are very good IF you have a Samsung phone like me. It has a lot of features and I really like it. Comfort wise I think I should test it out a bit more with different size tips as the current/default ones keep falling off after a pretty decent time in the ear.

Review from Samsung US
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Aug 3, 2024
Erik M
5 out of 5 stars review

Verified Purchase

Fabulous form and function

Amazing features and comfortable fit! The noise cancelling is top notch, and I like the conversation detection and ambient sound amplification. These really have an incredible sound as well. It takes some time to learn all the controls, but its well worth it to take advantage of all the functions. I definitely think these beat the Buds v1 and I prefer them to the Buds3 with the stick. I'll be holding on to these for awhile!

Review from Samsung US
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Jul 28, 2024
B Cameron
5 out of 5 stars review

Verified Purchase

Great Buds

Love these earbuds more than my previous Samsung buds. They are very easy to use. I'm expecting the same durability as I had with my previous Samsung buds. I accidentally machine washed them and they still worked fine. Samsung quality is top notch that's why they will always be my go-to brand.

Review from Samsung US
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Aug 18, 2024
GryningBuyer
5 out of 5 stars review

Verified Purchase

Fantastic buds!

[This review was collected as part of a promotion.] First of all, these bids work best on Samsung, and second best on other Android phones. You can set them up with an Android phone downloading the Samsung companion app change eq and touch control settings. The seetings save to the buds. Then I paired them to my iPhone. Easy peasy. They sound great, fit well, and have great features. I enjoy the noise cancelling and transparent modes. They also mute the music when I start talking so I can have a conversation without taking out the buds. Amazing! The fit so well in my ear the I slept on my side while listening to music. This was a life goal. I am very pleased.

Review from walmart.com
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Jul 9, 2024
Viv River
3 out of 5 stars review

Verified Purchase

sound amazing but so uncomfortable

sound quality is outstanding but ear comfort is subpar compared to previous generation. they stick out of my ears and easily fall out even after changing the size of the in ear gel portion. I could last an entire day with my old galaxy buds but these have my ears aching after an hour of use.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Viv, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We completely understand how important a comfortable fit of your earbuds is to your prolonged usage and enjoyment. We have shared a link below to an article to help you with the optimal placement of the earbuds while wearing for a secure and comfortable fit. We have also shared a link to the Samsung Support Team if you have additional questions or continue to experience this discomfort. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 18, 2024
Vietec
4 out of 5 stars review

Verified Purchase

Almost perfect

This is almost perfect. My primary complaints are that the "okay Google" feature does not even come close to reliably working, and when it does it cannot find half of my contacts. Further, the case is covered in a soft touch coating, which will eventually wear off and leave shiny spots (I actually just covered it on a Spigen though armor to prevent this). Now onto the good stuff: audio quality is top notch, and the features are pretty neat when they work. It does take a second or so for them to recognize that someone is talking to me, then tones itself down. The translating feature requires that you use their translator app. The fitment is great, i do not seem to get as sweaty in the ears with these compared to my last set of Galaxy Buds, gen 1 that these replaced.

Review from Samsung US
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Oct 26, 2024
Chad H
5 out of 5 stars review

Verified Purchase

Samsung just keeps getting better. Buds Pro 2

These buds are awesome. Don't skip the set up process. Install the app on your device. Go to earbud settings, then Earbud test fit. Then run the test, if you don't get the proper fit try adjusting them. If still no go then change the tips. They come with Small, Medium, and Large. Swap them out until you gat it correct. I needed large. Changed them out and now perfect. Noise cancelling is perfect. It's all in the set up.

Review from Samsung US
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Aug 1, 2024
Molly
5 out of 5 stars review

Verified Purchase

Amazing!

I was very pleased with the ease and instruction within the samsung trade-in program. It helps keep waste out of my hands and im so satisfied with these earbuds. They fit well in the ears and stay there! I love the sound quality and ease of use between my other samsung products.

Review from Samsung US
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Oct 13, 2024
Seanne
3 out of 5 stars review

Verified Purchase

Sounds is great but uncomfortable

The sound is great and the noise canceling is perfect. I just really wish the in-ear sensor was flush with the bud instead of inset because it scraped the top of my ear canal openings and it was pretty painful every single time I wore them. I returned and went back to my old buds 2.

Review from Samsung US
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reply from Social Commerce

Hello Seanne, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it is to have a brand new device that is not comfortable for prolonged use and wear. We have provided a link to an article to help you with the placement of your earbuds for a comfortable and secure fit. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and discover any options that may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages