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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 41-50 of 7,071 reviews
Aug 3, 2024
Valeria
5 out of 5 stars review

Verified Purchase

Excelente producto y servicio

Excelente calidad de sonido, confortable (tiene 3 tamaños de gomitas para poder cambiarlos), bonito diseño, y gracias al control de ruido externo se obtiene una súper experiencia de sonido; llegó super rápido, muy bien empquetado y en excelente estado, sin duda alguna tuve una excelente experiencia de compra

Review from Samsung US
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Jun 4, 2024
Vdt01
2 out of 5 stars review

Verified Purchase

Ok but not noise-cancelling

Sound is good, however they are like any other decent headphones. I can't find they are noise-cancelling. I keep doing the test and always get a poor fit. I've moved in my ear and tried all the bud caps that came in package. It just does not fit my ear well enough or is not noise-cancelling. Glad I did not pay the full 249 price

Review from Samsung US
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reply from Social Commerce

Hi there Vdt01, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and wanting a truly immersive listening experience. We have provided a link to an article to help you with the optimal placement for a secure fit. The fit can impact the ANC feature of the device. We have also included a link to the Samsung Support Team if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 9, 2024
D watson
3 out of 5 stars review

Verified Purchase

Nice but could be better

I like the look and feel of the buds but the controls need work. Volume sliders would be great as the current feature in labs just doesn't work consistently. I like the red light green light approach for charging. The case is nice but a little hard to open. Battery life could be better ANC and Transparency mode work good

Review from Samsung US
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reply from Social Commerce

Hey D Watson, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so pleased to hear you are having a good experience with your device with every use. We have provided a link to a few articles to help you maximize your experience including a link about the battery of your device, and the full device manual to help you with all the different settings and features you can use with your device. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 18, 2024
Byron M
5 out of 5 stars review

Verified Purchase

Am just FLABBERGASTED.

Its my second pair of buds2 Pro earbuds and they never stop amazing anytime I use them. Had my friend the first pair and he never gave it back to me.. he was soo shocked on how good they were that he offered to buy me new ones.. so I gifted them to him. I cant tell you all what you missing once you tweak some settings in the wearable app. With head tracking you get the feeling music follows yoi every turn you make. Just buy them..

Review from Samsung US
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Jul 18, 2024
Vietec
4 out of 5 stars review

Verified Purchase

Almost perfect

This is almost perfect. My primary complaints are that the "okay Google" feature does not even come close to reliably working, and when it does it cannot find half of my contacts. Further, the case is covered in a soft touch coating, which will eventually wear off and leave shiny spots (I actually just covered it on a Spigen though armor to prevent this). Now onto the good stuff: audio quality is top notch, and the features are pretty neat when they work. It does take a second or so for them to recognize that someone is talking to me, then tones itself down. The translating feature requires that you use their translator app. The fitment is great, i do not seem to get as sweaty in the ears with these compared to my last set of Galaxy Buds, gen 1 that these replaced.

Review from Samsung US
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Nov 10, 2023
gus
1 out of 5 stars review

Verified Purchase

good sound - bad ergonomics

The sound is good. The ergonomics not so much. Even though both earbuds appear to have micro LEDs (?), the charging case has only one on the inside and one on the outside. When putting the earbuds in the case to charge, it is unclear if both have connected or if one or the other has not! With only one exterior LED, the charge level is unclear. Battery life and Bluetooth range are not the best and not as good as much cheaper earbuds. The shape of the ear buds is comfortable but it is impossible to handle them when inserting without activating the touch surface. Does it matter? I'm not sure. They feel like they might fall out and with only one set of soft ear inserts you have no other fitment choices. At this price point I would expect several earpieces for optimal fit. When listening and changing sound sources (switching to different videos or changing songs) sometimes they don't activate simultaneously with a fraction of a second difference between them. While the case is a good size, it is almost impossible to find the front by feel alone and I find myself constantly trying to open the case from the wrong end. The active noise reduction appears to work well, but controlling it without the app maybe challenging. I wanted to use these while flying but with no trips planned the return window would have closed. I expected better at this price point and returned them.

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May 14, 2024
Mark in the Dark
5 out of 5 stars review

Verified Purchase

Excellent product.

As usual, great product. I'm still amazed at how u can get such outstanding sound quality in such a tiny earbud. The only issue I would have, would be the short battery life. However, I will say that it does recharge to 100% very quickly. Great job guys.

Review from Samsung US
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May 6, 2024
Disappointed
2 out of 5 stars review

Verified Purchase

Playlist forwarding not working.

I'm concerned with these in that when I do a "double tap" to forward the play list, these are not responding. Other than that they sound great and are comfortable to wear. I have an old set of these and this function works perfectly. Did you change this function with the most recent upgrade?

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you ensure you are having the desired and intended experience with your device. We have provided a link to your full manual to ensure the settings haven't been changed with any updates to your device. We have also included a link to the Samsung Support Team if you continue to experience this matter with your earbuds. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 13, 2024
Seanne
3 out of 5 stars review

Verified Purchase

Sounds is great but uncomfortable

The sound is great and the noise canceling is perfect. I just really wish the in-ear sensor was flush with the bud instead of inset because it scraped the top of my ear canal openings and it was pretty painful every single time I wore them. I returned and went back to my old buds 2.

Review from Samsung US
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reply from Social Commerce

Hello Seanne, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it is to have a brand new device that is not comfortable for prolonged use and wear. We have provided a link to an article to help you with the placement of your earbuds for a comfortable and secure fit. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and discover any options that may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 23, 2024
Bgriffin
5 out of 5 stars review

Verified Purchase

Outstanding quality

These ear buds are amazing! They block out so much unwanted sound and are very comfortable. I usually find that ear buds don’t stay in place but that’s not the case with these. They don’t budge while I run or anything. The battery life is better than I expected. I love everything about these.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162