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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 61-70 of 7,071 reviews
Apr 30, 2024
Arthur T
5 out of 5 stars review

Verified Purchase

Great noise cancellation!!

This is a great product. I’ve used these after using the Beats Studio buds +, and the Galaxy Buds pro are a huge upgrade. The call quality is better and the sound quality is way better !! I love the noise cancellation while I’m at the gym .. they fit in my ears well too, with the medium tips.

Review from Samsung US
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Apr 30, 2024
Grzegorz
5 out of 5 stars review

Verified Purchase

Immersive sound and comfortable fit.

The Samsung Galaxy Buds 2 Pro strike a balance between style and substance. Their ergonomic design ensures a snug fit, making them comfortable for extended wear. The sound quality delivers rich audio, and the active noise cancellation keeps distractions at bay. These buds are a solid choice for Galaxy phone owners.

Review from Samsung US
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May 24, 2024
Ramon
4 out of 5 stars review

Verified Purchase

Good earbuds, but still has some issues

They're really comfy to wear, they don't feel achey after wearing them for 4 hours, if anything just fine. They may feel slightly loose but they haven't fallen out yet. I haven't taken them for a jog but I have for a walk of 30 minutes, never felt them start to slip. I really enjoy the base boost, treble, and the smooth options it gives you. I'd just wish there was a panel that there was a layout that lets you access the equalizer options faster like in Jabra, also the ability edit the options would be really nice. My only real annoyance is that the cracking noise that occurs every when using ambience mode, but that may be from my long hair. Also there are sudden fades when I listen to music, I thought it might've been from allowing the earbuds to read notifications( this would happen without a voice prompt ). I turned it all off and still had the same issue, also I don't believe it's from my phone accidentally detecting touch from the pocket of my pants cause I had placed in my jacket pocket with the same issue. Plus this is the first time I experienced this problem.

Review from Samsung US
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May 31, 2024
Smsm
2 out of 5 stars review

Verified Purchase

They don't sell replacement parts

I lost my case, and there was no option to buy a replacement case. The support person told me I couldn't use an aftermarket charger with the earbuds, so I bought a replacement. But then also took a risk and got an aftermarket charger for my original earbuds. The aftermarket charger worked perfectly. I wouldn't buy these again due to lack of replacement pieces, which is wasteful and distasteful upselling. The sound is good.

Review from Samsung US
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reply from Social Commerce

Hello Smsm, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We value your feedback as we continue to innovate our product line and do our best to provide the best experience possible to our customers. Please, don't hesitate to reach out to us again in the future with any questions or additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Sep 21, 2024
Angie J
4 out of 5 stars review

Verified Purchase

They do the job, pairing is not great.

Quick charging, convenient size. Paring is not great. To go between 2 devices I have to turn off the Bluetooth and turn it back on. I did not have this issue with my older pair of Galaxy buds. If my computer was closed it would automatically connect my phone etc.

Review from Samsung US
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Jul 20, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect!

I love these! I used to have the Galaxy Buds Live and I liked them but they'd dislodge when I laughed or smiled too much and shoving them back in my ear wad irritating and would often disconnect my call, or I'd have to turn off touch, it was too much. These pro buds fit perfectly, don't irritate my ears, fit nicer, AND don't bother my conch piercing!

Review from Samsung US
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Aug 1, 2024
Molly
5 out of 5 stars review

Verified Purchase

Amazing!

I was very pleased with the ease and instruction within the samsung trade-in program. It helps keep waste out of my hands and im so satisfied with these earbuds. They fit well in the ears and stay there! I love the sound quality and ease of use between my other samsung products.

Review from Samsung US
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May 8, 2024
Misty
2 out of 5 stars review

Verified Purchase

Did not stay in my ears.

They are cute but they did kept falling out of my ears. I tried to use all 3 size attachments but none worked. I ended up sending them back because I couldn't keep them in my ears. I don't have funny ears either, I have the Galaxy Buds Live and love those.

Review from Samsung US
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reply from Social Commerce

Hi there Misty, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We know how valuable the fit of your device is to your usage and enjoyment of the device. We have shared a link to an article to help you with the placement of the earbuds in your ears for a secure fit. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We appreciate you being a Samsung customer, and hope you'll reach out to us if you have any additional questions or would like assistance with your Samsung products. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Oct 18, 2024
Perry J
5 out of 5 stars review

Verified Purchase

Good Headphones

Upgraded from the buds plus. I was originally looking at the buds 3 pros but I can't get with the ipod look. Great sound improvement over the buds plus. Bass and highs are clear without any distortion. They are small and have great battery life. Most people don't notice I have them on. The only gripe I have is that they don't come in red.

Review from Samsung US
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Dec 16, 2024
Shaik
1 out of 5 stars review

Verified Purchase

Feels Flimsy

Got the buds 2pro in white. Everything was plastic and hollow, didn't really feel like a premium product. No rubber feeling like the bora purple has. Sound and anc is good when it fits in my ears, usually falls out although that probably my problem. Overall not too happy for price. If it's little cheaper it's good.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from R&R Team

We appreciate you for taking the time to reach out to us, Shaik. Your feedback is invaluable as we continue to make improvements and changes. The Galaxy Buds2 Pro features enhanced 360 audio, 24-bit Hi-Fi, and intelligent active noise cancellation (ANC). In terms of battery life, they can last up to 29 hours in the case when ANC is turned off. The speaker system consists of a dynamic 2-way setup, including a woofer and a tweeter. Additionally, there are three microphones along with a voice pick-up unit (VPU) for clear audio. Other features include ambient sound and voice detection options, making the Galaxy Buds2 Pro a versatile choice for users. We're glad to hear that the sound quality and ANC have worked great for you! Regarding the fit, these models come with earbud tips similar to those of the Galaxy Buds and Galaxy Buds+. It's important to use the earbud tips that are most comfortable for you. To attach the earbud tips, flip them inside out, align them with the earbud, and push them down to secure. Make sure there’s no gap between the ear and the ear tip to avoid sound leakage and ensure optimal performance. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus