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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 11-20 of 7,071 reviews
Jul 15, 2024
Dave
3 out of 5 stars review

Verified Purchase

Love these so why not 5 stars? READ ON

Love these so why not 5 stars? The ambient feature is great for safety around you. While jogging you can still enjoy your music while staying alert to people around you, cars if they are approaching etc AWESOME feature but at a cost. After turning this feature on, the buds only lasted me about 2 hours. I recharged and the same, 2.5 hours. So If I was on a long flight and turned on the other feature, noise canceling, that means I would only have my pods for 25% of the flight? NOT SATISFIED AT ALL WITH THIS. I am forced to use wired noise canceling headphones.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Dave, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the audio quality and different features of your device. We have provided a link to an article about the battery of your earbuds. We have also included a link to the Samsung Support Team for additional assistance if this matter with your battery continues. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 10, 2024
Dell J
5 out of 5 stars review

Verified Purchase

Crisp, Comfortable & Clear!

The fit of the earbuds is excellent, and they connect seamlessly to my Samsung phones, tablets, and Galaxy watches. The sound quality is rich and dynamic, providing an immersive music listening experience. Furthermore, the call quality is exceptional, effectively suppressing background noise and enhancing vocal clarity.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 8, 2024
Misty
2 out of 5 stars review

Verified Purchase

Did not stay in my ears.

They are cute but they did kept falling out of my ears. I tried to use all 3 size attachments but none worked. I ended up sending them back because I couldn't keep them in my ears. I don't have funny ears either, I have the Galaxy Buds Live and love those.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hi there Misty, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We know how valuable the fit of your device is to your usage and enjoyment of the device. We have shared a link to an article to help you with the placement of the earbuds in your ears for a secure fit. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We appreciate you being a Samsung customer, and hope you'll reach out to us if you have any additional questions or would like assistance with your Samsung products. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 6, 2024
Anastasia
5 out of 5 stars review

Verified Purchase

Great earbugs!

I replaced my old Samsung Buds2 with the Pro version in trade-in program. Everything went easy and smoothly. Sound is way better on the Pro version. The earbuds sit very tight in my ear, i can run, i can do jumps, nothing makes them fall out. The earbuds have a silicony feeling to them, which protects them from scratches, but makes them bouncy.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Oct 27, 2024
Ariel
5 out of 5 stars review

Verified Purchase

Love these!

Love these! They have great sound and they fit in my ears and stay put. Everyone's ears are different and most times buds fall out of my ears (which is why I usually prefer the over ears headphones), but these stay in place. I love how easy it is to switch between galaxy phones with them (I have a galaxy phone for personal and another for work).

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 26, 2024
AllyKat
5 out of 5 stars review

Verified Purchase

Great Buds!

I really ove how easy they pair with samsung devices and how it recognizes to switch to different devices. The other helpful feature is you can find an ear bud when its lost through the app. When your earbud falls out or you take it out it automatically pauses whatever your listening to.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
May 19, 2024
Amy S
5 out of 5 stars review

Verified Purchase

Must buy!

I love them!! The sound it amazing, the noise cancelling function on these is better than any previous version of samsung buds I have had! I also love the feature of testing them to see if they are a good fit in your ear for sounds quality and noise cancellation!

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jun 4, 2024
Terry
4 out of 5 stars review

Verified Purchase

Little wonders

I have been using it for a week. The sound it's clear.the noise canceling its very good . Hands free calling it's good. Now touch controls kinda sucks. And battery time it's ok but not great. I also like the fact you can see the location of each ear piece. At least the last location you use them . The case it's amazing tiny and charges them fairly quick . You can use a wireless charger as well.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jul 13, 2024
rlm8
5 out of 5 stars review

Verified Purchase

Happy Galaxy Buds2 Pro Owner

The noise cancelling feature works great. It is easy to turn off the noise cancelling when desired. The buds are comfortable and stay in place while walking or exercising. The pause, fast forward, and "rewind" features are handy when listening to audio books. They perform as described.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
Jun 3, 2024
McKenzie
2 out of 5 stars review

Verified Purchase

Half use of pods - Only able to use one pod

I love the earbuds functionality however I wish I could use both of them bc the left pod will not stay in my ear for some reason. I tried changing the gummy earpiece however all of the extra pieces are too big for my ear. If I had a smaller one I am sure it will not fall out. So I am half satisfied with the product. I wish I could purchase what I need.

Review from Samsung US
Helpful?0TSVSSLSUST413616456162
reply from Social Commerce

Hello McKenzie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with the fit of your earbud to help you have a truly immersive listening experience. We have provided a link to an article below to help you with the ideal placement of the earbud. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages