Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,706 ratings2,442 reviews
  1. 5 stars86% (5,781)
  2. 4 stars8% (536)
  3. 3 stars3% (182)
  4. 2 stars1% (69)
  5. 1 star2% (138)

Member photos

  • +28 images
Sort by |
Showing 161-170 of 2,442 reviews
Jul 9, 2018
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

Nice Towel, but......

I bought these towels online as a gift, she loved the towels, but on the first wash the middle of the towel had strings of pulled material all over it. I will be returning them and getting something else for her. It was truly embarrassing when she showed me, when these towels were supposed to be a "luxury" towel.

Helpful?7316U03O1B4213616423582
Feb 25, 2021
Reviewer name: tcap
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great towels, at a great price!

These are so soft and thick! I have been using this brand for years. They last forever and the price is unbeatable. I only wish they wouldn't attach the cardboard labels with no room to get a scissor under the plastic piece. I snagged 2 of them before I carefully removed the other two with a utility knife.

Helpful?7316U03O1B4213616423582
Mar 9, 2023
Reviewer name: Alma J
2 out of 5 stars
2 out of 5 stars review

Not the Same

These were my go to towels, tried and true. The only towels I’ve bought for several years. These were awesome but I needed to freshen up so I bought all new ones. This last batch has been TRASH! They rip to shreds in the washer. I couldn’t believe so I actually bought MORE and they did the same thing! That’s it! No more! Quality has changed!

Helpful?7316U03O1B4213616423582
May 8, 2020
Reviewer name: vernie
1 out of 5 stars
1 out of 5 stars review

BEWARE

I bought these towels a couple of weeks ago and after the first use returned them because they do not dry your skin. I purchased these towels a few years ago ( I still have them) and really liked them but they are not the same towel. They have changed for the worse. Very disappointed in Sam's Club quality. I do not recommend these towels.

Helpful?7316U03O1B4213616423582
Mar 12, 2019
Reviewer name: Kay
2 out of 5 stars
2 out of 5 stars review

Bath towels do not last

Dissappointed! I purchased 8 bath towels and the all did the same thing!!! They ripped apart between the 3 bands on either end of the towels. Now I am left with partial bath towels which barely cover you. I also purchased the hand towels and wash clothes and they appear to be fine. I called customer service which was no help, she told me I had to bring them in to the club to make sure I did not do this to the towels! Why would I rip my own towels so they are pretty much rendered useless. Now I have to replace everything because of faulty bath towels.

Helpful?7316U03O1B4213616423582
Sep 26, 2019
Reviewer name: Simplylogan
1 out of 5 stars
1 out of 5 stars review

Something has changed

I have been using these towels for years. I was needing some more and was excited to get one of the new fall colors. These are not the same as they used to be. They are very soft, but that soft cheap towel that will not absorb anything. I do not use fabric softener ever. These leave you feeling damp. This brand was never like this before. Even my husband, who does not complain about much, said I needed to run these through the washer on hot a few times so maybe they will work. Thinking maybe they are coated with something maybe we can get off. I purchased 4 compete sets. These were my go to towels. I need to check and see what the other colors feels like. Maybe it something to do with these new ones and the original color are still good. Maybe with luck my store will have some older ones that are still of good quality. These are still nice large towels. They just do not dry you completely, leaving that wet feeling after drying off. What ever they have done, I hope they fix it.

Helpful?7316U03O1B4213616423582
Oct 17, 2020
Reviewer name: Myron
1 out of 5 stars
1 out of 5 stars review

Won't stop shedding

I bought a set of these for everyday use. I washed them before using and got a lint catcher full of fuzz. Didn't think anything about it until I went to dry off and found myself and the tub covered in fuzz. Three more washings and they are still shedding. It sticks to the skin like glue! Definitely going back.

Helpful?7316U03O1B4213616423582
Aug 7, 2025
Reviewer name: Cat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic Towels- Great size, Quality and Value

I am genuinely impressed with these towels from Sam’s Club. The size is generous making them feel extra luxurious and perfect for wrapping up after a shower. The quality and texture are excellent- soft absorbent, and they’ve held up beautifully after multiple washes. You can really feel the difference compared to other brands. And the price? You truly can’t beat it for this level of quality. I’ll definitely be coming back for more. Highly recommended!

Helpful?7316U03O1B4213616423582
Mar 14, 2026
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super soft

Great size, is super soft and keeps it softness after serveal washes.

Helpful?7316U03O1B4213616423582
Jan 13, 2021
Reviewer name: Agee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large Absorbent Towels

Large, soft bath sheets. Absorbent towels great for the tall men in my family.

Helpful?7316U03O1B4213616423582