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Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars
6,702 ratings2,441 reviews
  1. 5 stars86% (5,777)
  2. 4 stars8% (536)
  3. 3 stars3% (182)
  4. 2 stars1% (69)
  5. 1 star2% (138)

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Showing 151-160 of 2,441 reviews
Mar 21, 2021
Reviewer name: Suzy
1 out of 5 stars
1 out of 5 stars review

disappointed

We bought about 6 of these 6 months ago. They are not holding up. They’re coming unbound on the edges and unraveling. We bought them based on the reviews but they’re just not holding up. They are huge and fluffy but the quality is lacking. I want to love them but can’t.

Helpful?7316U03O1B4213616423582
May 28, 2026
Reviewer name: Janice
4 out of 5 stars
4 out of 5 stars review

Love these in WHITE only

I've started to replace all our old towels with these. Large, soft, washes well. Spa-like quality at home for a great price. I initially bought a bunch of full sets (bath, hand, face towels) in white, but wanted to try other colors for variety. I purchased a few gray sets and unfortunately my family and I noticed the gray towels hold a mildew smell. It's happened after several washes and uses - so now we gravitate towards only using the white ones. Unsure why - we hang them to dry on a towel rack just like we hang the white ones. We have zero problems with the white colored towels and will continue to purchase those.

Helpful?7316U03O1B4213616423582
Jul 9, 2018
Reviewer name: Linda
1 out of 5 stars
1 out of 5 stars review

Nice Towel, but......

I bought these towels online as a gift, she loved the towels, but on the first wash the middle of the towel had strings of pulled material all over it. I will be returning them and getting something else for her. It was truly embarrassing when she showed me, when these towels were supposed to be a "luxury" towel.

Helpful?7316U03O1B4213616423582
Mar 12, 2019
Reviewer name: Kay
2 out of 5 stars
2 out of 5 stars review

Bath towels do not last

Dissappointed! I purchased 8 bath towels and the all did the same thing!!! They ripped apart between the 3 bands on either end of the towels. Now I am left with partial bath towels which barely cover you. I also purchased the hand towels and wash clothes and they appear to be fine. I called customer service which was no help, she told me I had to bring them in to the club to make sure I did not do this to the towels! Why would I rip my own towels so they are pretty much rendered useless. Now I have to replace everything because of faulty bath towels.

Helpful?7316U03O1B4213616423582
Jan 22, 2026
Reviewer name: KASSANDRA
5 out of 5 stars
5 out of 5 stars review

I love these towels so much. I wished that they came in more colors. They wash really well no shrinkage they soak up well and not feel soaked after use. They're the best towels for the price.....ADD MORE TO COLORS TO CHOSE FROM PLEASE. I'M TIRED OF BUYING SAME COLORS

Helpful?7316U03O1B4213616423582
Feb 26, 2023
Reviewer name: SavyinSavannah
1 out of 5 stars
1 out of 5 stars review

Terrible mess at first wash...

These towels made a mess of my laundry. The loose fibers were everywhere. Almost as if the tow els were disintegrating. Had to re-wash my other towels a couple of times to get off the debris left by these towels. I don't even know how they are still in one piece with as much fiber as they shed. Awful. Returning ASAP.

Helpful?7316U03O1B4213616423582
Jul 18, 2020
Reviewer name: Ashley
1 out of 5 stars
1 out of 5 stars review

TERRIBLE

I do not know why they have so many positive reviews besides they are false or paid for reviews. We bought these towels to replace our old towels and they are the worse towels we have purchased. So much that the two sets I’ve passed down to our kids (and dog) are IN MUCH BETTER SHAPE (5-10 years old mind you) than these towels that we’ve had for a year. After having them even a month we started with them having holes and fraying. I only watch these towels by themselves and have no other issues with anything in the washer. WORST TOWELS WE HAVE EVER PURCHASED. I’d attach a picture but it doesn’t let. Horrible quality Sams Club!

Helpful?7316U03O1B4213616423582
Mar 1, 2018
Reviewer name: HongKi
1 out of 5 stars
1 out of 5 stars review

Looked like cookie monster

Lets just say I almost looked cookie monster when I got done drying myself with this towel. I got the peacock color, which is pretty, but the towel doesn't stay together well and sheds A LOT A LOT. I have tried washing the towel twice already, and the same thing still happens.

Helpful?7316U03O1B4213616423582
May 8, 2020
Reviewer name: vernie
1 out of 5 stars
1 out of 5 stars review

BEWARE

I bought these towels a couple of weeks ago and after the first use returned them because they do not dry your skin. I purchased these towels a few years ago ( I still have them) and really liked them but they are not the same towel. They have changed for the worse. Very disappointed in Sam's Club quality. I do not recommend these towels.

Helpful?7316U03O1B4213616423582
Oct 1, 2022
Reviewer name: ShandaC
1 out of 5 stars
1 out of 5 stars review

They Shed Badly

I washed them and they left lint inside my washer, dryer and all over the floor. It’s a mess. I keep finding more even though I’ve vacuumed a million times. Too bad, they’re thick and soft but they look terrible after washing. I’ll be returning them immediately!

Helpful?7316U03O1B4213616423582