Customer reviews for Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub Washer with Steam Wash and 7.6 cu. ft. Gas Dryer in White forMember photos









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Smart Features Innovation
[This review was collected as part of a promotion.] I recently got my hands on this incredible washer and dryer set, and I must say, I'm thoroughly impressed. The washer is a powerhouse, effortlessly cleaning my clothes with its advanced features. Meanwhile, the dryer not only saves me time but also energy, which is a big plus for my budget. What's more, the touchscreen interface makes operating these machines a piece of cake. Plus, the super speed wash and dry option is a game-changer, delivering the same powerful clean in under an hour. And Wi-Fi connectivity allows me to control my laundry cycle from anywhere using my phone. It's incredibly convenient and helps me make the most of my time. All in all, I couldn't be happier with my new appliances and how seamlessly they work together. The SmartThings App has been a game-changer for me. It's such a handy tool for managing all my smart devices, including my appliances, from one simple interface. It offers me the convenience and control I need to streamline my home automation effortlessly. The Vibration Reduction Technology is another standout feature for me. It's amazing how it minimizes noise and disturbances during operation, ensuring a peaceful laundry experience, especially in shared living spaces. I also appreciate the Flex Auto Dispense feature, which automatically dispenses the perfect amount of detergent or fabric softener based on the load size and soil level. It's a real time-saver and helps optimize cleaning performance while reducing waste. And let's not forget about the AI Optiwash and AI Optimal Dry technologies. These innovations utilize artificial intelligence to analyze various factors and tailor washing and drying cycles for optimal results. It's an exciting advancement in appliance technology that promises superior performance and convenience. Overall, my experience with these appliances has been nothing short of fantastic. They've truly exceeded my expectations, making laundry day a breeze and giving me more time to focus on what matters most.
Option Packed but Simple to Use
[This review was collected as part of a promotion.] I got to really put this unit to the test after a house guest left after a 2 week stay. My laundry had piled up pretty good and the guest bedroom bedding needed to be washed so this unit really got a workout. I am happy to report that I was overall impressed. The small stackable unit is just large enough to handle a queen-sized comforter in the wash and dryer, although it did require me repositioning the comforter during the dry cycle in order to get it completely dry. It cleaned the comforter very well without damaging it on the “bedding cycle”. Next up where several different cycles of regular clothes and delicates. The simple dial in the middle controls both wash and dry once the desired unit is selected. With a simple turn of the dial the unit will adjust the settings accordingly. Once the wash cycle is complete, the unit automatically selects the appropriate/matching dry cycle based on what was selected for the wash so all you have to do is select go. Of course you don’t have to use the recommended cycle, you can just twist to select something different. Very easy and intuitive to use. Clothes can out clean and where not over dried pretty quick. We only use Tide Pods so I can’t really attest to the use of different detergents in the detergent loading tray. The unit connects to the Samsung Smart Things app very easily. I found it very convenient for receiving completion alerts when I wasn’t near the unit. The app also allows you to create custom wash cycles for specialized loads if needed. Overall a very good small stackable unit that gives you all the functions of the larger separate units. I recommend it.
Impressive Review of a Washer and Dryer Set
[This review was collected as part of a promotion.] Absolutely thrilled with my new washer and dryer set! These machines are absolute powerhouses when it comes to cleaning and drying clothes. The washer's advanced features make laundry a breeze, effortlessly tackling even the toughest stains. And the dryer? It's a lifesaver, cutting down both time and energy consumption, which is fantastic for my budget. The touchscreen interface. A dream to use. It's so intuitive, I barely have to think about it. And don't even get me started on the super-speed wash and dry option. It's like magic – getting a thorough clean in under an hour is a game-changer for busy folks like me. Plus, being able to control everything from my phone thanks to the Wi-Fi connectivity. It's convenience at its finest. But the real cherry on top is the SmartThings App. It's like having a personal assistant for all my smart devices, including these appliances. Managing everything from one place is a dream come true. Oh, and let's not forget about the Vibration Reduction Technology – it's a game-changer for keeping things quiet, especially in shared living spaces. And the Flex Auto Dispense feature. Genius. No more guessing how much detergent to use – it does it all for me, saving time and reducing waste. And those AI Optiwash and AI Optimal Dry technologies. Mind-blowing. The fact that they use artificial intelligence to tailor cycles for the best results? It's like having a laundry guru built right into my appliances. Overall, I couldn't be happier with these appliances. They've made laundry day a breeze, giving me more time to focus on the things that truly matter. If you're in the market for new washer and dryer, do yourself a favor and check these out – you won't be disappointed!
Small yet powerful and Feature packed beast
[This review was collected as part of a promotion.] The Samsung stacked washing machine offers a compact yet powerful solution for laundry needs. Despite its size, this machine doesn't compromise on performance, delivering efficient cleaning results with every load. The intuitive control panel makes operation simple and straightforward. Given we have five people in the home, it accommodates accommodates various fabric types and soil levels. The Samsung Smart Things app is super simple to use, the setup was a breeze, we just scanned the code and it did most of the setup itself. I definitely prefer using the app over the control pannel as you can choose a multidue of options that seem burried in the control pannel. I love the design of the washing machine too as it is sleek and modern and fits perfectly into our space; the large front loading door make it easy to load and remove the clothes. Overall I am highly please with my samsung washing machine and would definitely recommend to friends and family.
Quiet and no vibration
[This review was collected as part of a promotion.] I really enjoy washing and drying clothing in this Bespoke unit. I like the large capacity, allowing me to wash and dry my bedding in one load. The SmartThings app is great addition, allowing me to be alerted when pads gave finished not only on my phone, but also on my connected Samsung TV! The flex auto- dispense is time saving, by filling it up and letting the machine dispense exactly the correct amount needed! The vibration reduction technology is amazing! The machine is so quiet while washing, spinning and drying the loads! You can stand directly in front of the working machine and not feel the floor vibration! The AI Optiwash and AI Optidry options are an added bonus to this cool machine, the machine does all of the configuration for you, keeping the guesswork to a minimum for me! The various load options from normal to bedding to activewear and everything in between allows you to choose exactly what your load is and the machine does what is needed for that load. I rank this machine a 5 star.
Laundry and AI, amazing combo
[This review was collected as part of a promotion.] The Samsung AI Laundry is a stunning space-saving solution that combines a washer and electric dryer in one sleek unit. Its compact design maximizes space in smaller laundry rooms while still offering an impressive capacity for large loads. With its modern aesthetics, this appliance not only adds style to your laundry area but also delivers exceptional performance. The AI technology, coupled with Wi-Fi connectivity and SmartThings integration, allows for effortless operation and convenience. You can control and monitor your laundry remotely, and the AI-powered features suggest the ideal wash type based on your selections. Overall, a practical and stylish choice for those seeking efficiency and convenience in their laundry routine.
Slick combo!!
[This review was collected as part of a promotion.] This is one slick combo of washer and dryer - a tower that saves space, easy to operate and take care of all washing needs of a family. Initially, we were apprehensive about buying such a large appliance online and that too a new product. But, it was too good an opportunity to pass up and so we pulled the trigger, and waited! So, was it worth it? oh yes! Read on to read more about our experience from delivery to living with it now below: Eventually, few weeks after the order, the day of delivery arrived and our anticipation was high. What made it more fun was some drama with dryer cable turning out to be short for our needs. After a rushed trip to get a bigger cable and figuring out how to install a dryer cable, got it working later that evening. First impressions were positive. It looks stunning! clean cut white minimalist look. gone was the clutter of many buttons on separate washer and dryer, and replaced by one simple panel with one dial to do it all. The finish in front is classy, size perfect for family, and the steel drums glistening! Moreover, this tower unit saves space. it freed up space in our laundry room that we can now do something with. Plans for those are still in works. Now, to the actual washing and drying. First thing we noticed was the unit being quite sturdy. During operation, it stays grounded and doesn't jump around. We were wondering how a stacked tower would do but those concerns were put to rest. It's easy to figure out all options and use the machine. Both washing and drying are relatively quiet. There are couple of things we wish could have been better: Since lint filter is hinged, we will have to see how much lint does escape and what maintenance that chamber will require. Another is, during wash, we notice some clicks like (?) sounds. But, is quieter than our older washer so don't see it as a major issue. Overall, easy 4.5/5 and would recommend to friends and family.
Learning curve
[This review was collected as part of a promotion.] I'm impressed with the cleaning capabilities of this washer - it pulls out way more dirt than my old one! The dryer works well but I wish it was a little easier to adjust drying time. The settings are not very intuitive, but I guess I'll get used to it. I also wish there was some kind of manual override. Everything is digital/touch activated and I'm worried that these appliances will have a shorter life because they're unusable if wanting happens to the screen.
Dumb AI
This dryer has a major AI flaw. It's default "eco"setting not drying AT ALL. It took me quite a while to figure out why after a full hour on maximum heat laundry is as damp as when was just removed from the washing machine. When paused in the middle of the cycle, turns out there us no heat. Clothes just spinning in the cold dryer. Sorry but running 3hr dry cycle for a single load of laundry IS NOT saving any energy and is only causing frustration. Worst of all, eco AI cannot be permanently disabled and needs to be manually turned off every single time (otherwise drying is only a waste of time and resources).
Hi Anamir, It must be incredibly frustrating to deal with a dryer that isn’t performing as expected, especially when the "eco" setting ends up making things more time-consuming and inefficient. Your feedback allows us to remain committed to constant innovation while we improve the functionality of our product line. Rest assured I will provide your feedback to our product team for current and future product development. In the interim, we recommend turning the Eco Dry off before starting a dryer cycle in Normal mode and Time Dry mode or creating a personal dryer cycle with the Eco Dry permanently off. To create a personal cycle list, please turn to page 69 of this model's user manual link for the steps. https://downloadcenter.samsung.com/content/UM/202401/20240103172742572/OID73951_IB_H100D-MD_SimpleUX_EN_CFR_MES_240103.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147838640 to help our team pull up your information. Leo
Samsung washer
I have all samsung appliances less than 5 years old The refrigerator has had 2 ice makers, the dryer has had the main circuit board replaced and the washer has developed 2large cracks in the top. Samsung won't cover any of. It as warranty I will never purchase another samsung product !!
Hi Siam, We can feel your disappointment with this washer. We are here to help you. We would like to speak to you directly to gather more information and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147663253), to help our team pull up your information. Have a great day! ^Rodel