[This review was collected as part of a promotion.] I have been using these items for several months and I love them. I love the technology. They are easy to use and they do the job really well. I am very happy with this type or AI Laundry Hub.

[This review was collected as part of a promotion.] This is one slick combo of washer and dryer - a tower that saves space, easy to operate and take care of all washing needs of a family. Initially, we were apprehensive about buying such a large appliance online and that too a new product. But, it was too good an opportunity to pass up and so we pulled the trigger, and waited! So, was it worth it? oh yes! Read on to read more about our experience from delivery to living with it now below: Eventually, few weeks after the order, the day of delivery arrived and our anticipation was high. What made it more fun was some drama with dryer cable turning out to be short for our needs. After a rushed trip to get a bigger cable and figuring out how to install a dryer cable, got it working later that evening. First impressions were positive. It looks stunning! clean cut white minimalist look. gone was the clutter of many buttons on separate washer and dryer, and replaced by one simple panel with one dial to do it all. The finish in front is classy, size perfect for family, and the steel drums glistening! Moreover, this tower unit saves space. it freed up space in our laundry room that we can now do something with. Plans for those are still in works. Now, to the actual washing and drying. First thing we noticed was the unit being quite sturdy. During operation, it stays grounded and doesn't jump around. We were wondering how a stacked tower would do but those concerns were put to rest. It's easy to figure out all options and use the machine. Both washing and drying are relatively quiet. There are couple of things we wish could have been better: Since lint filter is hinged, we will have to see how much lint does escape and what maintenance that chamber will require. Another is, during wash, we notice some clicks like (?) sounds. But, is quieter than our older washer so don't see it as a major issue. Overall, easy 4.5/5 and would recommend to friends and family.

[This review was collected as part of a promotion.] Absolutely thrilled with my new washer and dryer set! These machines are absolute powerhouses when it comes to cleaning and drying clothes. The washer's advanced features make laundry a breeze, effortlessly tackling even the toughest stains. And the dryer? It's a lifesaver, cutting down both time and energy consumption, which is fantastic for my budget. The touchscreen interface. A dream to use. It's so intuitive, I barely have to think about it. And don't even get me started on the super-speed wash and dry option. It's like magic – getting a thorough clean in under an hour is a game-changer for busy folks like me. Plus, being able to control everything from my phone thanks to the Wi-Fi connectivity. It's convenience at its finest. But the real cherry on top is the SmartThings App. It's like having a personal assistant for all my smart devices, including these appliances. Managing everything from one place is a dream come true. Oh, and let's not forget about the Vibration Reduction Technology – it's a game-changer for keeping things quiet, especially in shared living spaces. And the Flex Auto Dispense feature. Genius. No more guessing how much detergent to use – it does it all for me, saving time and reducing waste. And those AI Optiwash and AI Optimal Dry technologies. Mind-blowing. The fact that they use artificial intelligence to tailor cycles for the best results? It's like having a laundry guru built right into my appliances. Overall, I couldn't be happier with these appliances. They've made laundry day a breeze, giving me more time to focus on the things that truly matter. If you're in the market for new washer and dryer, do yourself a favor and check these out – you won't be disappointed!

[This review was collected as part of a promotion.] The Bespoke AI Laundry Hub is going to be the centerpiece of our transformed laundry room experience. At present and with our first experiences using the hub, we are completely satisfied. The ease of being able to switch between either washer or dryer controls is wonderful with the other keeping the place where you left off in the programming. Buttons are simple and the knob does the majority of the heavy lifting. Buttons are hidden when not in use and illuminated when available. It is a beautiful application using touch. The music at end of cycle is a nice little treat and as we have not chosen to customize, expect that we can change it to a little jingle that adds a little smile to our faces. For cleanliness and water efficiency, we are extremely satisfied. Our old washer and dryer were energy hogs where these are energy misers and water sippers. Looking forward to many more years of function and completely happy with the 20 year motor warranty. The build quality is solid and overall operations are quiet. We have yet to test with bulky items but with full loads, the washer and dryer are high performers! Would recommend to any and all in need of a space saving, high performing washier/dryer combo.

[This review was collected as part of a promotion.] The Samsung AI Laundry is a stunning space-saving solution that combines a washer and electric dryer in one sleek unit. Its compact design maximizes space in smaller laundry rooms while still offering an impressive capacity for large loads. With its modern aesthetics, this appliance not only adds style to your laundry area but also delivers exceptional performance. The AI technology, coupled with Wi-Fi connectivity and SmartThings integration, allows for effortless operation and convenience. You can control and monitor your laundry remotely, and the AI-powered features suggest the ideal wash type based on your selections. Overall, a practical and stylish choice for those seeking efficiency and convenience in their laundry routine.

[This review was collected as part of a promotion.] I have work clothes that I normally wash myself. I like the interior and the large capacity of this machine because of the amount of work clothes I have not to mention how heavily soiled they are. I thought I would have to ask my wife how to operate this machine. But when saw the start button and I looked at the dial and started turning it, it became easy as pie. By the time my wife came in to help me, I already had my clothes in the washer. Even thou I don't like the amount of time on some of the cycles, I was even able to shorten the time to what I wanted. While turning the dial, I saw all the cool features, like the steam options, towels, bedding, and quite a few others. It even has an option for denim. Now, I like that since I wear a lot of jeans. It even has self clean which I haven't had to try yet. Wow, I have not seen so many options on a washer. And it lets you know when its complete by playing a tune. Fancy. And I'm always looking at the dryer filter to make sure it's not packed with lent. Now, I don't have to keep looking. It has an alert to let me know and it has a vent sensor. It has an energy star certification, which for me is important. I'm not that thrilled with HE machines because of the low water issue, but I do like saving money. And with this Samsung appliance having a 20 year warranty on the motor makes it a good investment. Even thou this machine is lacking the vibration reduction technology, it only slightly shakes when it's spinning during the rinse cycle. I'm old school, so I feel like I'm in the 21st century by being able to wash and dry from a samsung smart app on the phone. I can't wait to tell the guys at work.

[This review was collected as part of a promotion.] I really enjoy washing and drying clothing in this Bespoke unit. I like the large capacity, allowing me to wash and dry my bedding in one load. The SmartThings app is great addition, allowing me to be alerted when pads gave finished not only on my phone, but also on my connected Samsung TV! The flex auto- dispense is time saving, by filling it up and letting the machine dispense exactly the correct amount needed! The vibration reduction technology is amazing! The machine is so quiet while washing, spinning and drying the loads! You can stand directly in front of the working machine and not feel the floor vibration! The AI Optiwash and AI Optidry options are an added bonus to this cool machine, the machine does all of the configuration for you, keeping the guesswork to a minimum for me! The various load options from normal to bedding to activewear and everything in between allows you to choose exactly what your load is and the machine does what is needed for that load. I rank this machine a 5 star.

[This review was collected as part of a promotion.] I'm impressed with the cleaning capabilities of this washer - it pulls out way more dirt than my old one! The dryer works well but I wish it was a little easier to adjust drying time. The settings are not very intuitive, but I guess I'll get used to it. I also wish there was some kind of manual override. Everything is digital/touch activated and I'm worried that these appliances will have a shorter life because they're unusable if wanting happens to the screen.

I bought this unit at the end of January and while it's a decent machine, the dryer just seems to be a disappointment. The washer itself is good, quick, and has a lot of settings that all seem to work well. The "AI" seems to just be typical washer settings so I have many doubts that it's anything but. It's also pretty quiet and I often don't even notice it's running. The dryer, however, has been giving me a headache. It works decently on most loads but heavier things like blankets and towels have caused: the timer to go from 1 hour to 1 minute after about 15 minutes of dry time or the timer to reach 1 minute and then never ends. This seems to be a common issue with Samsung units which I didn't know until I bought it! Apparently the moisture sensor either senses part of the load is dry and ends early; senses dryer sheets and ends early; or if it gets any amount of lint/hair/etc on it, it'll end early. This also seems to cause it to run indefinitely on "Cooling" and at the 1 minute mark according to my professional vent cleaner. I'm hoping the dryer issues clear up after a few cleanings of the moisture sensor but with just how bad it's been, on a brand new unit, I'm not really sure it will. I'm hoping it won't need to be repaired since it was expensive enough AND it's brand new. I want to love this machine because it's sleek, the control panel is easy to use, and the washer is great. However, it's too heavy to move out of the narrow space it's in inside my condo and it's basically impossible to move if it's on an overflow pan. I'm giving it 3 stars because it's a decent machine that mostly works but my old dryer on my much older unit ran better even if it took forever. The auto sensor stuff seems to be incapable of correctly handling laundry which makes me question why it's been standard in seemingly every new dryer unit!

I have all samsung appliances less than 5 years old The refrigerator has had 2 ice makers, the dryer has had the main circuit board replaced and the washer has developed 2large cracks in the top. Samsung won't cover any of. It as warranty I will never purchase another samsung product !!