Smooth, simple, helpful experience. I was able to return to areas I needed more info and I could choose to do the step by step route. Grateful for this.

This is an exceptional package. It is easy to use and gives you help when you run into a jam. I've used the business locally installed package as well as the online personal application. Both are exceptional in my opinion.

It did not load from Quickbooks Pro 24 like it has in previous years. I manually entered the data. It needs to offer more reading assistance when answering some of the questions (QBI, Basis, Credits).

TurboTax seemed to work better this year than last. I bought the business version. Have yet to start my personal taxes, I just hope it flows at seamlessly.

THE REP THAT WE HAD WAS YOUR EMPLOYEE, DEEP. HE WAS EXCELLENT. NONETHELESS, YOUR SYSTEM IS NOT INTUITIVE AT ALL. IT TAKES A LOT OF EFFORT TO UNDERSTAND IF WE ARE GOING ABOUT THE FILING IN THE APPROPRIATE MANNER.

Difficult time fixing errors due to lack of specifics. Also payment options and links were hard to understand and get to, particularly after returns were filed.

Unable to e-file state forms which are very easy to complete using federal information. This information is not provided until after you purchase the state for $55 and go to file. Federal is very easy once you complete the first year.

Totally unacceptable to not have Form 1099-NEC available for filing until mid-January. No reason for the delay was ever given, in spite of many posts asking about the situation.

The Turbotax Advantage assistance along with using Glance I received for Partnership Form 1065 was extremely helpful and the mannet in which my issue was resoved gave confidence the information and directions were accurate and correct.

Software has evolved as a more complex program that forces user to use the paid Tax prep option which is expensive. The software was not created for this purpose, Also Tax professionals are not knowledgeable in Tax prep to quickly help