I had some issues this year with downloading the state return and correcting some entries that caused me additional time. I called in and talked with Star, a Tax Specialist, and she was great, very friendly and helped me solve my issue.

TurboTax was great! Thank you for following thru with the partnership forms from our state of CT. Wasn't released until today March 14th & we have to file by March 17th so thank you!!!

3X the price of individual software just because they can get away with it. Lack of features standard for base level individual tax prep software. Horrible UX.

Updating the software took multiple tries and much more time than expected. Opening documents into PDF did not function. Fixing errors identified by the program was difficult.

Some instructions are confusing at the end after filing the taxes. It says I need to print and mail the documents to the Government, but this form doesn't have any forms in it.

It took less than 4 hours with TTBZ. This year it seems it was more well put together than in the last couple of years, but I've been using TT for more than 20.

Generally very positive but the information and guidance about UBIA is very confusing and incomplete. This section is pretty small for my return but I really have NO IDEA what it is. Still, for a simple business such as ours it worked well overall.

both online chat and on the phone, both agents were very helpful in assisting me with all my questions. I am waiting for a refund as I was charged twice for business taxes.

I love Turbotax, however I purchased a download product and it would not download and I had to call support. It took 30 minutes to get to work, but once it downloaded it was a breeze!

Love that I can do our own LLC taxes easily with TurboTax! Hate that I have to use my husband's PC in order to do it - and hate that I can't do it online (on my Mac) without paying a fortune.