I was super excited to get my new grill. It was a bit challenging to assemble specially since the grill surface was a little warped. Then the starter didnt work so we had to troubleshoot that. I followed the instructions on how to season it, but still had to you tube it because it wasnt working. Now that its together, we are enjoying it although there is a learning curve on the heat. I haven't been able to figure out how to regulate it very well. Time will tell if its all i thought it was going to be.

A great starter gas griddle and good value for the price. Mechanically well built, and easy to assemble with patience. I am 75 yrs old and was able to haul home boxed in the back seat of my 2001 Buick Century. I required help loading it in the car, but was able to unload by sliding it myself (on a piece of cardboardl onto a 4 wheeled garden wagon. Burner knobs offer minimum temperature control, and griddle heatmap is along back half of of griddle. Front of griddle is suited for parking food after cooking until removing or serving from griddle (be careful to avoid dropping food into grease drain in center/front of griddle). Fun to cook on, easy to clean, and seasoning gets better with use over time if properly cleaned after each use. I purchased an aftermarket aluminum griddle cover that overhangs the griddle and supports the included plastic cover to keep water from puddling over the griddle. Highly recommended if keeping outdoors over the summer. The 5th star was witheld due to limited burner heat control. Also because side shelves get too hot for practical use.

The grill came damaged so I requested a return. When I was sent the return label through email, the file would not open. I called customer service to tell them what was going on and they canceled my replacement and told me fedex would pick up the damaged grill. I told them I wanted a replacement and they told me “the back office” will have to approve it and I would receive an email. I have called customer service again and was told the same. I have also emailed customer service with no luck and having this issue resolved.

Im so happy i was able to get one of these. The same size could easily cost about $300 or more. Itself beautifully made, large size and an unbeatable price. Ours was missing a hole for a screw so we had to make adjustments but nothing too hard. I'd say just check all of your supplies and count the holes in your grill to be sure.

After having used this griddle about half a dozen times, it works fantastic! I love cooking on it. I did use the flax see oil to season it and provide a non-stick rust prevention surface. My only complaint (as others have stated) is that a lot of heat escapes around the gap just below the griddle top. I'm hoping to bend some roof flashing or other type of metal to hang over the sides of the griddle top and block some of this heat and keep the side shelves from getting quite so hot. It also would be nice if the shelf without the gas tank below it could fold down. Other than these 2 small complaints, the griddle is great!

The Member's Mark griddle is just down right awesome!! We've had it for a few weeks now and I can't believe I didn't buy one sooner. The popular Blackstone has been around for awhile, but I believe the Member's Mark griddle offers more features and quality for the price. The griddle top is thick (same as the Blackstone) and has a neat clean grease drain in the top. Grease drains in a generic disposable aluminum baking pan, that can be purchased everywhere. The burners generate plenty of heat and, because of the tops thickness, it spreads out evenly. There are convenient hangers on one end for utensils. Plus the two side trays for your prepped food and cooking seasonings. The griddle top, provides plenty of real estate for lots of food. Just make sure whatever you are cooking have everything ready. Griddles cook quickly. I am in the mode where I can cook breakfast, lunch or dinner on this griddle. It's great for eggs, bacon, sausage, hash browns, pancakes and whatever else you like for breakfast. Lunch can be griddled sandwiches that are fast and easy. Then cook a stir fry for dinner with you favorite meat or seafood. You can do stir fries with rice, noodles or just veggies. I've even cooked chicken wings on this griddle. (Wing need to be cooked slowly to cook through.) When you first set up the griddle, follow the seasoning directions. Once seasoned, cooking and cleanup is easy. I spray some water on while the griddle is still hot and the steam lifts and debris which can be scraped to the drain. (Member's Mark includes the scraper unlike other brands). Once scraped clean, I wipe with a damp cloth and then follow with a very light coat of oil on a paper towel. Make sure to get some good spatulas (3"x8" for general cooking and stir fry) and a hamburger spatula (5"x6" is my favorite). A bacon press is handy to keep bacon flat and for making smashburgers (just search Youtube). Also go to the dollar store and get several 16 oz. or larger, plastic squeeze bottles for water and oil. I keep bottles of canola, EVOO and water near when cooking. A steamer lid is handy. You can use a large pot lid or make one from an old fry pan like I did. Finally join the Blackstone Griddle group on facebook (it's open to anyone with a passion for griddle cooking and there are many non-Blackstone griddlers there) and Youtube has a ton of videos that will get you going.

The griddle itself is great. But you will need a top for it( check blackstone griddle accessories) and i had to also get a wind guard and a cover that covers the whole thing and not just the top ...as well as cleaning tools and utensils..as you might expect. Expect to invest! I love it!

Works great

Awesome grill!

Love it