Other than our new smooth tear perforation, Skye, we haven't made any recent changes to the softness you know and love in Charmin Ultra Soft. We have strict quality controls in place to ensure that only our best rolls out, and that includes making sure our softest TP reaches you. If your pack isn't rolling up to it's name sake, we want to see how we can help, and get you back to enjoying the go again again. Just give us a quick call at 1-800-777-1410 Monday-Friday between 9am-6pm.