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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
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4.7 out of 5 stars
stars
14.5K ratings6,247 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (504)

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Showing 5,761-5,770 of 6,247 reviews
Jul 5, 2017
Anonymous
5 out of 5 stars
5 out of 5 stars review

Charming Ultta soft

[This review was collected as part of a promotion.] Absolutely loved it!! Loved the texture and how soft it is!! Thank you...

Review from charmin.com
Helpful?22BGAL331U3T13615453039
May 15, 2014
Marsh
1 out of 5 stars
1 out of 5 stars review

Too small

Please go back to the REGULAR SIZE ROLL!!! This little roll is tooooo small! I am looking every where for the old style!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
May 30, 2017
Bchu
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] This product is all I use. Wouldn't use another product because of quality and value.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 2, 2017
Tammie
5 out of 5 stars
5 out of 5 stars review

Charmin user

[This review was collected as part of a promotion.] Charmin is amazing! We only buy Charmin Ultra Soft in our house.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 11, 2017
Anonymous
5 out of 5 stars
5 out of 5 stars review

Our favorite

[This review was collected as part of a promotion.] We love our Charmin. Always strong and durable no matter what the situation is

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Dec 28, 2016
Jaypea
5 out of 5 stars
5 out of 5 stars review

Great Products

[This review was collected as part of a promotion.] I love it! I dont buy anything else its great and the quality is awesome

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Nov 6, 2023
Golden Bear
1 out of 5 stars
1 out of 5 stars review

Not soft any more!😫

You added easy tear . BUT YOU RUINED THE SOFTNESS !!! WHY WHY !!! The softness is why I buy charmin only !!!!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

Every roll of Charmin Ultra Soft should be the plush, soft tissue we all know and love. We're so sorry to learn your recent pack let you down, especially since our Quality Team works so hard to make sure every roll meets the high standards we expect. We assure you, the softness is still there and we expect it always will be. We'd be BEARY happy if you'd call us, so we can learn more about your pack and help turn this experience around. Our number is 1 (800) 777-1410; we're here Mondays through Fridays, from 9 AM to 6 PM, EST. Call today.

Jun 26, 2025
Persnickety
2 out of 5 stars
2 out of 5 stars review

While the paper is soft it is a mess maker/clean up with lint and leftover paper on your parts after using. I would not recommend this product.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

Thank you so much for leaving your review! Our toilet paper goes through many quality checks to ensure that you can enjoy-the-go! A few things can happen that can cause an excess of lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We’ll share this with our Quality Team and we’d love to hear more about your experience in order to make this right for you. Please give us a call at (888) 592-8488.

Jan 2, 2017
northeasterner
5 out of 5 stars
5 out of 5 stars review

Do not use any other toilet tissue now!

Product really is soft as advertised! Does not shred. Only need 3 squares to use. Nice not to have to use a new roll every time I turn around!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
May 8, 2017
Johanne
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] I love it. It's very soft and does it's job very well

Review from charmin.com
Helpful?22BGAL331U3T13615453039