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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
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4.7 out of 5 stars
stars14.5K ratings6,240 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (277)
  5. 1 star3% (503)

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Showing 5,231-5,240 of 6,240 reviews
Jan 19, 2015
Anonymous
5 out of 5 stars review

Softly quilted

[This review was collected as part of a promotion.] Product arrived today. Tissues are very strong yet soft. Definitely does its intended job using less than my previous double ply roll

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jul 30, 2015
Firery77
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] I really liked this product. It last a lot longer than my current brand of toilet paper. It's soft and feels good on my tush :)

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 22, 2015
hollyjs89
5 out of 5 stars review

Softest tp out there.

[This review was collected as part of a promotion.] I have always been a big fan of Charmin. Their ultra soft takes the cake so soft I can use it on my toddler. love it quality is awesome.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 10, 2017
kms2174
3 out of 5 stars review

amazing stuff

[This review was collected as part of a promotion.] This toilet paper is awesome! So soft and absorbant. So nice to not have to use as much each time i go to the bathroom.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
May 15, 2025
TGQS
3 out of 5 stars review

Not tearing smooth. Disappointed!!!

I have bought the Charmin Ultra Soft several times now. the 1st couple of times they tear was nice and even. Now the last 2 purchases the tear is no different than the other Charmin products. Very disapointed.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

We have a number of quality checks to ensure your rolls tear with ease, so we're sorry to hear this. We'd like to make sure you get the best, as well as share your experience with our Quality Team. In the meantime, you may want to try our Charmin Ultra Strong for its strength and traditional tear.

Mar 16, 2017
Vegan in the IE
5 out of 5 stars review

Like clothe

[This review was collected as part of a promotion.] This is so soft and really feels like cotton. You only need a few squares so a roll lasts a long time.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 14, 2024
pg13
1 out of 5 stars review

Not the same

I feel like the new stuff with the wavy edge isn’t as soft as it used to be. I don’t get the “wavy edge,” what’s the difference? It still tears the same.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

We understand your frustration and appreciate you sharing what happened with your rolls. The new Ultra Soft TP was upgraded to the Smooth Tear edges to make enjoying the go more convenient, and we regularly shut down our manufacturing lines to ensure you receive the superior quality you deserve. We're so beary sorry this wasn't the case for you. Hearing from loyal consumers like you means a lot to us, and we'd like to discuss your experience to help us improve and assist with your purchase. Call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST to discuss this further.

Nov 15, 2014
Sam0131
5 out of 5 stars review

We Love Extra Soft!!

We are in college and we choose to use this product because it is our favorite! It's nice to our behinds and our wallets! Us college girls could really use some free toilet paper!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Apr 13, 2014
vbljt57
4 out of 5 stars review

size of rolls

I am so unhappy with the company that you took away the width of the roll It moves all over the toilet paper roll and you have to use more I'm thinking about changing brands please get the width back in the rolls

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from CM

We’re sorry that you aren’t happy with our TP! While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Jun 9, 2014
Carlo
1 out of 5 stars review

toilet paper width

The shorter rolls do not fit my paper holder, they fall out! I will have to buy a new one! Don't want to do that. Does anyone still make the 4 1/2 inch rolls? I'll buy theirs.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from CM

We know that with the new upgrades, our rolls may have changed but we hope that you’ll find the quality of the TP has only improved! Thank you for taking the time to review us!