Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
Back to item details
4.7 out of 5 stars
stars14.5K ratings6,240 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (277)
  5. 1 star3% (503)

Member photos

  • +2 images
Sort by |
Showing 4,981-4,990 of 6,240 reviews
Aug 19, 2024
rabbit8
1 out of 5 stars review

Ultra soft

I have been buying ultra soft for years as I have very sensitive skin. Now something has changed with Charmin. It's not soft anymore. What have you done? I am raw andd it hurts. Please change it back! You don't know what this means to me.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

We’re sorry to hear this! Please know our products are put through strict safety tests to ensure they are safe to use as directed. This is certainly not a situation we’d expect and we would recommend discontinuing the use of it. Our team would like to learn more to see if we can help further and provide details to our Safety Team. When you have a moment, please give us a call at (800) 777-1410 Monday-Friday 9 AM - 6 PM EST.

Jan 19, 2015
gunhilda5
5 out of 5 stars review

RosemarieH

[This review was collected as part of a promotion.] this is the greatest product...soft & thick.love it . Have never tried this before and am very glad you sent it for me to use. thanks

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Mar 4, 2015
reed168
5 out of 5 stars review

It's the softest

[This review was collected as part of a promotion.] Really soft & no lint left behind. Lasts a long time, did'nt have to change the roll as often, and no complaints from the man of the house. Gets a two thumbs up from my house.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
May 15, 2025
TGQS
3 out of 5 stars review

Not tearing smooth. Disappointed!!!

I have bought the Charmin Ultra Soft several times now. the 1st couple of times they tear was nice and even. Now the last 2 purchases the tear is no different than the other Charmin products. Very disapointed.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from Customer Care

We have a number of quality checks to ensure your rolls tear with ease, so we're sorry to hear this. We'd like to make sure you get the best, as well as share your experience with our Quality Team. In the meantime, you may want to try our Charmin Ultra Strong for its strength and traditional tear.

Mar 14, 2017
lvinson40
5 out of 5 stars review

Best TP ever!

[This review was collected as part of a promotion.] Charmin Ultra Soft is by far the best tissue to use. I let my kids use it when they were potty training. Never have to worry about their fingers ripping through the TP and it never leaves a mess.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Dec 28, 2016
Pops
5 out of 5 stars review

My squzeable charmin

[This review was collected as part of a promotion.] Highley recommend charmin tissue to everyone. It costs the same or less than other leading brands, and workes with less sheets per use. A 10 for 10

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Apr 18, 2017
ecsmrs1
5 out of 5 stars review

honestly the BEST

[This review was collected as part of a promotion.] I only use charmin and I go between the ultra soft and the stronger charmin--they are both the only ones to use

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Dec 10, 2014
Sonia
5 out of 5 stars review

soft tooshie

I had a medical condition (leukemia/AML) recently. Charmin toilet paper was soft. I really appreciated the quality of the product. I rate Charmin at the highest quality.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Sep 12, 2023
Vivi
1 out of 5 stars review

What Happened

What happened? I have been using this forever and go out of my way to make sure that I get this. The last purchase I couldn't figure out what happened except that it is thinner and smaller. It's corporate greed. Sad day for your followers.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jun 15, 2022
queeniew76fc
5 out of 5 stars review

Soft and gentle!

Love this toilet paper! It’s so soft and feels so good! The sheet is on the thicker side but at the same time it’s absorbing. One of my favorites on the market!

Review from influenster.com
Helpful?22BGAL331U3T13615453039