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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,247 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (504)

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Showing 391-400 of 6,247 reviews
Aug 7, 2024
Guy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Innovation

This toilet tissue should have been developed years ago. The ease of tearing neat individual sheets is amazing. And the texture and strength are perfect.

Helpful?22BGAL331U3T13615453039
Jun 16, 2025
DCinChesapeake
3 out of 5 stars
3 out of 5 stars review

Not what it used to be

The amount of lint has become un"bear"able. I don't know if they changed their manufacturing process, but the last 32-pack that I purchased was just awful. I've been a life-long customer, but sadly I have to seek out another brand.

Helpful?22BGAL331U3T13615453039
reply from Charmin

Unbearable eh? We like your style, butt not that it's what you had experienced with our TP. Excessive lint can be caused by two factors. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. We also run our rolls through strict quality controls. We'd normally suggest giving Charmin Ultra Strong a try, but if you've not had this issue in the past, it could just be something we missed with this pack. We'd love to make this up to you, and get you back to enjoying the go once again. Please call us at 1-800-777-1410. Our team is beary happy to take your call between 9am-6pm EST Monday-Friday.

Nov 15, 2023
Pandyana
2 out of 5 stars
2 out of 5 stars review

Thinner than before

Used to prefer this brand but since they switched to the easy tear it feels thinner and there is a $10 more difference in price. I don't know that it's worth it to buy it again so I'll be checking out other brands

Helpful?22BGAL331U3T13615453039
reply from Charmin

Thanks for sharing your feedback, Pandyana. Your brand loyalty means the world to us! We'd be glad to help you with this while gathering some information on your Charmin Ultra Soft roils to share with our Quality Team. Please call us at (800) 777-1410.

Jul 24, 2024
jem
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Narrow Rolls

Not as wide as rolls in the store. I was very disappointed when I put a roll on my toilet paper holder and found it was much narrower than the rolls I purchased at the store. I will not be purchase these again.

Helpful?22BGAL331U3T13615453039
reply from Charmin

Thank you for sharing your feedback with us, Jem. Our team is always researching, and taking in consumer feedback to help design our Charmin ways that we believe everyone will love as much as we do. We appreciate your feedback, and if you would like to share more with us, please feel free to give us a call at (800) 777-1410.

Nov 2, 2024
Jellybean67
1 out of 5 stars
1 out of 5 stars review

Dis---est

I bought 2 then returned both. It is 1-ply narrow wide, half the roll has no tearing marks and wasn't soft. It's overpriced like T----t. C---c- is 2-ply and less expensive and more rolls.

Helpful?22BGAL331U3T13615453039
reply from Charmin

We have a number of quality checks to ensure the thickness you need and that your our rolls tear with ease, so we're sorry to hear this. We'd like to make sure you get the best, as well as share your experience with our Quality Team.

Feb 21, 2015
Garysgirl
5 out of 5 stars
5 out of 5 stars review

So Soft but Strong

[This review was collected as part of a promotion.] Now that I've used the Charmin Ultrasoft for awhile, I am even more pleased with it's quality. I've always trusted and liked Charmin products so I expected only good things out of this latest product. My only concern at first was the narrowness of the roll. Would it be too narrow to handle easily on the roller? Would the size difference be an issue with keeping hands clean while using? Would I find myself using more sheets to make up for the narrow size? I can honestly give a big NO answer to all those questions. It's easy to manage on any standard roller so changing that is not an issue although Charmin might like to make an adapter that could come free included in their packages. I am not having problems with the sheet size being smaller and such, am not using anymore than usual. This Charmin paper is so soft and gentle yet it's strong enough to do the job. I will definitely be watching for this in stores and have let many people know what a great product Charmin has created.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Aug 5, 2021
Momof2plusthedog
5 out of 5 stars
5 out of 5 stars review

Love the New Scalloped Edges

I write reviews on occasion, but I have never wrote a review for toilet paper. What drove me to write this? Glad, you ask. I normally buy charmin if it is available, just because its soft and thick, which leads us not to use so much and it last longer. But I am in love with the scalloped edges. I know, silly RIght? It is such a small touch, but when I see it, it gives me a little joy. So, here I go. I am on the hunt for more Mega Charmin Ultra Soft!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 19, 2015
msbrax81
5 out of 5 stars
5 out of 5 stars review

best toilet paper

[This review was collected as part of a promotion.] Well I used different brands and I didnt like it the toilet paper dont last long and rough . But charmin ultra soft toilet paper last long and its truly what it says ULTRA SOFT ! Plus its thick! Not like the other brands i used before and I would recommend charmin ultra soft to other people ..and yes im buying this brand from now on!

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 21, 2015
froggie81
5 out of 5 stars
5 out of 5 stars review

Cushion for the tush

[This review was collected as part of a promotion.] As a mother of 2 boys I am very frugal and normally do not pay much attention to little things like the ply count of my toilet paper. When I received my charmin ultra soft and tried it I could feel the difference right away. I even noticed that I did not use as much as I would if I were using a cheaper single ply toilet paper. My 4 year old said "mommy this is sooooo soft." I think if a 4 year old notices the difference then that says a lot. I will definitely be purchasing this product during my next trip to the store.

Review from charmin.com
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Feb 14, 2015
busad147
4 out of 5 stars
4 out of 5 stars review

ultra plush for my toosh!

[This review was collected as part of a promotion.] I was a little skeptical when Charmin offered to let me try their ultra plush mega roll. Hoew much softer could to be, right? I mean to is to. Well, not exactly I can't begin to day how much sifter and good this feels compared to my old brand. My only complaint is that the to squares seem smaller than the brand I used to use...I guess its their way of trying to be more environmental friendly, or at least saying that they use less resources to make.

Review from charmin.com
Helpful?22BGAL331U3T13615453039