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Customer reviews for Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll for
Charmin Ultra Soft 2-Ply Toilet Paper 32 rolls, 231 sheets/roll
4.7 out of 5 stars
stars
14.5K ratings6,247 reviews
  1. 5 stars83% (12K)
  2. 4 stars9% (1,263)
  3. 3 stars3% (449)
  4. 2 stars2% (279)
  5. 1 star3% (504)

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Showing 1,951-1,960 of 6,247 reviews
Feb 5, 2017
Reviewer name: juliezzzshadow
3 out of 5 stars
3 out of 5 stars review

Is Charmin mfg cheating its customers?

Charmin bath tissue has no consistency in product. I purchase ultra soft Charmin. I've noticed that sometimes, the tissue is thin and not 2-ply and most recently I noticed that the tissue size seemed smaller. I dug my empty roll out of the recycle and sure enough! The new product roll was one inch shorter. The description of product no longer indicates the sheet size, only the number of sheets. Also mega rolls have less paper on them than they had in the past. I used to have difficulty getting roll to fit in holder. The rolls now have about two rolls of the regular paper. I feel we are being ripped off by Charmin.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from The Charmin Team

We never meant to let you down. Quality is important to us and we try to make sure our TP reaches you in the best condition, but sometimes things happen. We'd like to know more about your experiences. When you have a moment, please give us a call at (800) 777-1410 so that we can further assist you.

Jan 30, 2015
Reviewer name: gfyogamom
4 out of 5 stars
4 out of 5 stars review

LOVE the SOFTNESS

[This review was collected as part of a promotion.] Our family received a 4 pk of Charmin Ultra Soft (Mega Roll) toilet paper free to try from the brand. I found truth in advertising in that it was by far "ultra soft" and "mega" in size. Not only was the super soft texture much appreciated on the tush, but my oldest daughter (7 y/o) found it perfectly soft and absorbant for a sore runny nose and I used it repeatedly to wipe my youngest daughter's (5 m/o) drool soaked face. The "mega" rolls were almost too thick to fit on our toilet paper holders and lasted significantly longer (at least 2x, if not more) than the "double rolls" of our usual brand. Not only is there more TP/roll, but the quality/thickness allows for significantly less sheets used/wipe.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 19, 2015
Reviewer name: rtmcdonald
2 out of 5 stars
2 out of 5 stars review

Charmin Ultra Soft Does't Cut It !!

[This review was collected as part of a promotion.] I received Charmin Ultra Soft, and switched my regular brand out to try it immediately. I have to say that i was disappointed overall with the product. When you use it, it tears apart leaving the mess on you hands !! On the other hand the toilet paper was very soft to the touch and seems to last longer, just not durable enough for my family. I believe I will be staying with my regular brand.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from CR

Thank you for your feedback. We are sorry you were unhappy with our product, we will share this with our team. if you'd like to discuss this further please contact us at 1-855-236-3353 Mon-Fri 9AM-6PM EST.

Jan 19, 2015
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Charmin ultra soft

[This review was collected as part of a promotion.] I received this product from Charmin to try and give my honest feed back. This product is great. Is soft and strong and you don't have to use as much as would with the other brands that I have used in the past. I love using Charmin ultra soft especially when I have a cold because it doesn't hurt my nose.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 12, 2017
Reviewer name: jenn721
5 out of 5 stars
5 out of 5 stars review

wiping with clouds

[This review was collected as part of a promotion.] I have to admit I am a hard critic with the types of toilet paper I use. I despise the ones that are so thin i can see through them. Then there are the kind that make me feel as though i am exfoliating my private regions. Which lead to the worst which are a combination of those. Charmin Ultra Soft is the complete opposite of those types in that what they advertise, they deliver. Super soft, the right strength in one sheet, almost like a thin pillow if you use enough. They are a great brand with wonderful performance

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Jan 19, 2015
Reviewer name: BertlineN
5 out of 5 stars
5 out of 5 stars review

Charmin TEST

[This review was collected as part of a promotion.] I received this package of Charmin and I changed from my other brand and put the Charmin out and this is the best paper that I have used. It is very soft to the touch and also durable when you tar off the paper it is a clean tar.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Apr 23, 2014
Reviewer name: BobandFrank
2 out of 5 stars
2 out of 5 stars review

How could you increase price and reduce product...shame!

To whom it may concern Quality, what a shame, we as consumers, expect to pay more for the same item as time goes by. Everything goes up, but when the quality goes down and the price goes up, then that's another story. Cutting back on the width of your product is just like cutting back on the quality. There is no difference! I have only used charmin in my house forever. I never liked any other brands. I really thought Mr. Whipple was my friend! What a shame! Bye to an old friend, Frank

Review from charmin.com
Helpful?22BGAL331U3T13615453039
reply from CM

We’re sorry that you aren’t happy with our TP! While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We know cost is important and strive to provide you a great TP at a better value. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Feb 14, 2015
Reviewer name: mnm0731
5 out of 5 stars
5 out of 5 stars review

Family Appoved!

[This review was collected as part of a promotion.] My whole family loves it. The best tp we have used and here is why..... soft and strong also great for using as a tissue to blow your nose It is thick my kids use less It last a long time Over all the vaule and quality speak for its self. We will not be buying any other brand.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Feb 14, 2015
Reviewer name: couponmom2012
5 out of 5 stars
5 out of 5 stars review

LOVED SQEEZING THE CHARMIN

[This review was collected as part of a promotion.] When we first got our Charmin Ultra Soft Mega Roll package in the mail, we had to squeeze the charmin. I grew up watching the commercial many times a week. lol My family and I loved the texture and the softness of the paper. The amount of the paper on the roll lasted us longer than I thought it would. That's a plus for me. It's a product that I would consider buying if the price is right. Thanks Charmin for continuing to make great products and letting us try them out.

Review from charmin.com
Helpful?22BGAL331U3T13615453039
Feb 14, 2015
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

can toilet paper be fantastic?

[This review was collected as part of a promotion.] I think I am in love with this toilet paper. Thick, soft, strong, large roll that lasts and lasts. What more could you ask for? I truly love it. Did not think that I could be swayed from my usual choice but this stuff is really great. How nice not to have to change the roll every day or two. Can it be possible that we are using less because it is such a strong and thick paper? Everyone in the house is in agreement. Wonderful stuff.

Review from charmin.com
Helpful?22BGAL331U3T13615453039