Tony, we always want to provide you with the softness you've come to know and trust with Charmin Ultra Soft, and we're sorry this hasn't been your experience with this package. Please know, there are many quality checks in place to ensure our products reach you in top condition. So we can help further, please call us at (800) 777-1410.

Thanks for taking the time to share your recent experience with Charmin. We appreciate your loyalty and are very sorry to learn that there was excess lint in this package of Ultra Soft. We'd like to share that the softness of the tissues is directly related to the amount of lint. The softer the paper, the more lint there may be, however, an excess of lint can build up on the manufacturing line. We regularly shut down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. We apologize again that this wasn't the case for you. We'd like to gather some information for our Quality Assurance Team and also try to make things right for you. Please give us a call at (800) 777-1410.