Hi JoAnn! It’s great to hear you’re enjoying the convenience of not having to bend down. If you ever need any help or have questions, feel free to reach out! We're here to assist!

Hi Customer,Thank you for bringing your concerns to our attention. We genuinely appreciate your feedback and apologize for any confusion or frustration you may have experienced.

Thanks for sharing this — it shouldn’t be giving you trouble. Our team can help sort out the issue, so please reach out to info@ninestarsusa.com. We want everything to feel reliable, clean, and easy to use for you.