[This review was collected as part of a promotion.] THE MATTRESS DOESN'T HAVE THAT COOL FEELING ANYMORE, IT'S NOW JUST A FOAM MATTRESS ALTHOUGH THE FIRST COUPLE OF WEEKS THEY WERE NICE. THE COOLNESS ITS WAHAT SOLD ME ON THE MATTRESS AND PILLOWS FOR THAT KIND OF MONEY. MAYBE THE NEXT GENERATION THE WILL MAKE THEM TO LAST LONGER. I KNOW MY SISTERS AND FRIEND WAS ABOUT TO BUY ONE FOR XMAS BECASUE THE TRIED MINE AND LIKED IT BECAUSE OF THE COOLNESS, NOW THEY AREN'T BECAUSE MINE ISN'T COOL. SOORY ABUT THAT BUT I'' KEEP SHOWING PPL.

[This review was collected as part of a promotion.] Love the mattress me and my wife suffered from back pain for years .After just one night on our tempurpedic mattress we could tell a big difference in our backs after one week we have no back pain.The buying and delivery and set up was a breeze wish we had done this years ago.We love our mattress!

This mattress has met our expectations. I wasn't sure at first because you can't just roll over like you would on conventional mattress. It takes some getting used to. It didn't take long and I don't know when I roll over. I never feel any motion from my partner.

[This review was collected as part of a promotion.] My first lay down I said "what the heck did we buy?" - it was not soft. Then by the 5th night, I realized I hadn't woken up with back pain in 5 nights. We're a month in and I'm very happy! Takes time to adapt but it's fantastic- also when I sleep on my side, my hips don't burn! It's not too hot either which I worried it'd be.

My wife and I have never had a tempur-pedic before, so although we wanted the upgrade, we were suspicious of the hype, especially about the reduction of body aches. Prior to this purchase, I had been waking up with stiffness & aches in my lower back and hip areas for some time. After the first night on our new mattress, I awoke the next morning - and every morning for the past 2+ weeks - totally free of aches & stiffness! We both have had more restful and deeper sleep, as well. The comfort level is better than we both thought possible. Highly recommended!

Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

We purchased two twin Xl mattresses, one firm for me and a soft one for my husband. I love a firm mattress and this one hasn't disappointing me. I really enjoy the adjustable base and from the first night of use I haven't experience any backaches. I do find that the soft one that my husband uses is a little too soft. He has had some back pain, which he had experienced long before buying the new mattress and I attribute it to the mattress being too soft. He loves the adjustable base as well. We have only had the mattress for under 3 weeks. We are still testing it and he might end up exchanging for a medium firmness but he isn't sure yet of what he will do. Buying from City furniture gives us the option for a small fee exchanging it for a different firmness.

[This review was collected as part of a promotion.] I love that I don't toss and turn all night trying to get comfortable and I wake up rested. It has done wonders for my back, the support throughout the night allows me to wake up without lower back pain.

These mattresses are not what they once were before. I started off with a medium firm, it was too firm and caused sharp pain on my elbows and shoulders. Then I was steered towards the soft; which turned out to be too soft, it feels like a cheap 20 year old mattress with no support at all, I literally sleep in a bowed position. Because of the lack of support, I filed a warranty claim under the impression I received a faulty product, the warranty chose to deny my claim after making me hop through hoops of fire for them. (warranty literally wants you to take a picture of the whole mattress with no sheets, a straight edge on it and a quarter in between the straight edge and the mattress at specific angles, multiple times I explained to them the integrity is faulty not the actual physical shape) Because of this faulty/poor mattress I have developed a constant subtle lower back pain. I'm out of my house 3-6 nights a month, and the nights I don't sleep on my Tempur Pedic I wake up with no pain on my back and actually somewhat rested, I have come to dread sleeping on this mattress. Tempur Pedic has no timeless classic of a product, their lineup is all propaganda. Their mattresses bottom out at varying points depending on the firmness and when they do it is the equivalent of concrete not clouds. The competition has caught up to Tempur Pedic, they are no longer what they once upon a time were. A consumer can buy a mattress of a fraction of the cost with a topper and have a better quality sleep. Until further notice I'm stuck with this mattress because I financed it and cannot simply throw it out. Neither Tempur Pedic, the box store I bought it from are willing to hold themselves accountable for this poor product. You have been warned.

My husband and I LOVE our new bed and base!! His back and hips sleep more comfortably than they have in years and he can get out of bed easily again. I love being cooler when sleeping...no more sweating all night for the first time in decades. Worth every penny!