The mattress and frame are of great quality and very comfortable. The very difficult part is in getting our mattress and frame registered with tempurpedic. A serial number is required. Your chat line told us the serial number is on a tag found under the mattress cover. We remove all bedding and mattress cover all the way - no tag. We finally found the tag pressed under the mattress between the bottom of the mattress and frame. When you are elderly, this is a very difficult task. Now to register the bed frame. I'm a little worried about finding the serial number for our frame. It would be most helpful if you consider your elderly customers in the future. Maybe have the serial number printed on the receipt or place the tag in an easier location.

[This review was collected as part of a promotion.] We finally bought a new mattress this year. Although I cringed at the price, this mattress has been amazing. My joints feel good when I wake up. Before I would wake up, My back would be killing me and every joint in my body would hurt. Buying this is the best decision we could have made. It is not hot to sleep on. I do not toss and turn all night like I use to. I barely feel my husband move. I never thought I would sleep this well. I highly recommend this bed! We have not found any negatives yet.

As a kid, I always fantasized about getting a Tempur-pedic mattress, so once my husband started to complain about his back hurting on out 12 year old mattress, I knew what we needed to do. We went in for the hype of the purple mattress, but when that fell short in our support category, we started trying out the temper-pedic. The pro adapt firm, is FIRM, SO SUPPORTIVE. The first time I laid on it I laughed because it was so stinking hard, but after we crawled around "hands and knees" as directed by our salesman. I can say that this bed feels like it was MADE for me. It is so supportive but is forgiving in all the right spots!

I suffer from back pain, sleep apnea, and I am a side sleeper. This mattress has definitely made a difference in a getting a great nights sleep! I highly recommend. I love that I don't wake up hot in the middle of the night. My husband and I initially tried a different brand mattress and only had it for a month before returning it. We decided upon the tempur-pedic adapt hybrid medium. I am extremely happy with our purchase!!

[This review was collected as part of a promotion.] I feel like I am floating on this mattress. My last mattress allowed me to feel IT while also feeling aches and pains. On this mattress, if my muscles are tired form working out, I seem to be able to relax more and float off into sleep with out feeling any contact with the bed itself! I love this hybrid and wish I had gotten one sooner! Brenda

I had a salesman that apparently wasn't very knowledgeable. I have a really bad back and wasn't sure if I needed a medium or firm mattress. He had me lay on a firm lux breeze and it felt really good on my back. He said they lay the same. I've had mine for 3 weeks now I have slept on it maybe 3 hours. I went to a recliner first night on it. It was so hard I don't feel like I even made a indition on it. I can not sleep on it. But yet I have to keep it 30 days before I can return it. I've talked with several sales people but they all tell me they are talking to the manager and will call me back. I haven't received the first call back yet. He also had me lay on the smart ergo base with the wave massage I was so excited to be getting that base. Yet he ordered and they brought us out the base with only one massage motor. So it just kind of vibrates. I also called about this and I was told I can't return the base. I'm very very disappointed in Tempura pedic this was my dream to be able to actually afford one of these beds. But I will never again deal with this company. It could of just been a bad salesman but after calling for 3 weeks now. And not one call back from anyone not even the manager. I've had it with the entire transaction. If I can return it all including the base as well. I will purchase something else. Disappointed in Ky.

I had my previous tempurpedic for 17 years and it was time to get a new one. I was really undecided between the medium and the firm. In the store the medium felt too soft and the firm felt too firm. I have alot of spinal back and neck issues so I decided to go with the firm. I figured I could always put a mattress topper on it if necessary. I'm so glad I went with the firm. No topper needed. It took about a week to get used to the firmness but now I feel like I like the support of the firmness and the conforming nature of the top layers. After sleeping on the firm now for about a month, I feel confident that the medium would definitely have been too soft for my back. For reference purposes I weigh about 230 lbs. I feel the upper layers contouring within the first few minutes after getting on the mattress. Although it's a pricey mattress compared to others, I feel it's worth it and I'm glad I went with the tempurpedic again. Definitely also glad I went with the firm.

[This review was collected as part of a promotion.] Recently bought this bed and have never slept so well in my life. I was dealing with back pains every morning and once I started to sleep on our tempurpedic, the pains went away. Well worth its price.

From the very first night I had it I could tell it was going to be wonderful. I've tried other competitors mattresses and was just not satisfied. It adapts to my body and I fall asleep right away. I've had lower back issues and this mattress relieves my back pain. Best mattress I've ever had. I truly recommend it! ❤

I used to think I slept good at night since I was always exhausted. yet i'm finding with new mattress I sleep better and in morning do not want to get up! Morning person by nature I typically pop up and get ready for 7AM work day start. Now I feel more rested, but would really like to stay in bed & sleep more as it's so comfortable. Thank you!