Hi Reese, all of our training pants go through extensive evaluations to ensure they are arriving to you in pristine condition and holding up for your child. We know how frustrating leaks can be, so we'd like to learn more about your experience and help. When you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We're happy to help! Thank you.

Hi there, we recommend contacting Sam's Club directly for further assistance with your order. Thank you!

We're disappointed to hear this! Your satisfaction means a lot and we'd like to learn more about your feedback to help further. When you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you!

Hi, please reach out to Walmart directly for further help. Thank you

We're disappointed to hear this, Em! Our products go through extensive evaluations to ensure irritation is unlikely to occur even on the most sensitive of skin. We’d like to speak with you directly so we can learn more about what happened and see how we can help. When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). Please keep any remaining product or packaging on hand for when you reach out. Hope to hear back from you soon.