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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,072 ratings1,036 reviews
  1. 5 stars73% (778)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)
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Showing 861-870 of 1,036 reviews
Mar 4, 2024
Sbirdman
2 out of 5 stars review

Mold issues

We had 4 lunch boxes rotating with daily use and washing. All of them eventually and fairly quickly got mold in the seal like several reviews say. Now we’ve got all the interior parts and there doesn’t appear to be a way to replace the outer shell.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Sbirdman, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 24, 2022
Allison xoxo08
5 out of 5 stars review

My daughter loves this lunchbox!

I bought this lunch box for my daughter for Kindergarten. She loves it and has recieved many compliments. Her teacher suggested them to other parents as well! Great product and great customer service as well if any issues.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 31, 2022
BacceCh
5 out of 5 stars review

Awesome Customer Service and Product

Amazing lunch box that keeps food cool until lunch, I was super sad when I melted the cover on the hot stove. When I was unable to buy a replacement, Abby from customer service was able to assist!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 31, 2023
Olivia
5 out of 5 stars review

Great features!

We just got this for my son we had a issue with it sealing and I reached out to customer service and they where a amazing help! Answered all of my complaints with kindness and send us a replacement! We are so excited to keep using this!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 14, 2023
Rosie
5 out of 5 stars review

Great features!

This is perfect for my little to take to daycare each day. I don’t have to worry about it being refrigerated and it lasts all day. I don’t know what I would do without it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 5, 2022
Bvillineau
4 out of 5 stars review

Great Customer Service

I had an issue with the seal on my box I had recently purchased, customer service was very responsive and sent out a new box shortly after we worked out details!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Feb 19, 2024
momof2
1 out of 5 stars review

Really wanted to like this but it leaks SO MUCH

We have had 10 years of school so far, guess how many times I've had to wash the kids' lunchbags? yep, 10. Everyday, something spills. Mostly juices from cut fruit. So bad

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Oct 6, 2023
SHunter
4 out of 5 stars review

Perfect Teen Lunch Box (keeps chilled over 7hrs!)

My daughter loves her lunch box and loves that it keeps her food chilled till she goes to lunch at 2p in High School, so it stays chilled on those long days. She hates when we forget to place the ice pack in the freezer so we purchased 3!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 4, 2023
BLBAL
5 out of 5 stars review

Love the Built In Ice Pack

My family loves the Bentgo Chill lunchboxes! My kids are 8 and 6. We have been using Bentgo since they were 2 years old! The chill keeps food cold and fresh. Genius!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 3, 2023
Subbsimm
5 out of 5 stars review

Great Customer Service

My daughter likes her backpack so much especially the chest buckle. It really helps her keep the straps in place for a little girl. When the backpack pocket ripped, customer service was very helpful in issuing a replacement.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858