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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 821-830 of 1,064 reviews
Aug 16, 2023
Reviewer name: LizL
4 out of 5 stars
4 out of 5 stars review

Super cool lunchbox

We got this for my child and it’s been great! Having a bento that also has the freezer pack is like genius! The cornets are great sizes we haven’t had any spilling issues. We have had some warping over time that made it difficult to close but are going to try a replacement!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 11, 2023
Reviewer name: An-Da
5 out of 5 stars
5 out of 5 stars review

Super Convenient!

I purchased a bentgo backpack last year for my son who was just starting kindergarten! He loved his backpack so much! The lunchbox compartment is absolutely amazing and so convenient. The quality is very nice as well I just wish the side mesh pocket could be made out of a thicker type of a fabric as it’s very easy to break just by putting a heavy water bottle in it. Other than that it’s an amazing backpack and I’m purchasing another one in a different print for my son to start first grade this year!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 10, 2025
Reviewer name: Juliette 1227
3 out of 5 stars
3 out of 5 stars review

Less than

I bought several of the Bentgo with the chill and without. They leak but it claims that it doesn’t leak. The food does not stay in the individual compartments. If the bentgo is in your lunch box and stands vertical the food will get mixed. Most lunch bag have the be tho vertical. I have not tried the snap and go but it does not have a chill.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Juliette 1227, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box and thank you for being a loyal customer! We’re sorry to hear about the leaking and food mixing when stored vertically—that’s certainly not the experience we want for you. While the box is designed to be leak-resistant with thicker foods (like yogurt or dips), it performs best when kept flat in a lunch bag. For vertical carry, we’d recommend exploring our Bentgo Kids Snap & Go or the Bentgo Chill Max XL, which may be a better fit for your needs. We’d love to help troubleshoot with you further and make sure you have a lunch box that works the way you need it to. Please reach out to us directly at support@bentgo.com or call us at 714-668-0300—we’re here to help. Thank you, Jessica Bentgo Customer Support

Feb 26, 2024
Reviewer name: Pdx mom
2 out of 5 stars
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 12, 2023
Reviewer name: BoyMommy22
5 out of 5 stars
5 out of 5 stars review

Best Lunch Boxes for School !

I purchased my first Bentgo Box about a year ago and wanted to try it out for my son. I absolutely fell in love with it and its size. The different compartment sizes makes it so easy to make a snack box lunch which is the way my son likes to eat. We will definitely be on the lookout for newer models of these lunch boxes in the future to fit his growing needs :)

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 24, 2020
Reviewer name: BenBrantmom
5 out of 5 stars
5 out of 5 stars review

My son couldn’t wait to use this

[This review was collected as part of a promotion.] Love this. My 5 year old instantly started planning his lunch and where items go and they were all healthy! This is where you put the grapes. He loves it and loves the ease of opening and closing and I love it keeps the items cool for him.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 5, 2024
Reviewer name: Giann
2 out of 5 stars
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Feb 6, 2024
Reviewer name: TEC22
4 out of 5 stars
4 out of 5 stars review

Great product!

We purchased this in August for our children and it has handled well under heavy use. We use this every day with our kids. It has suitable compartments for veggies, fruits, a snack and a larger portioned compartment for a main course. We use these for lunches and they’ve held up quite well!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jan 6, 2023
Reviewer name: LizTRD
4 out of 5 stars
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

Review from Bentgo
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Aug 23, 2022
Reviewer name: sj
3 out of 5 stars
3 out of 5 stars review

nice but flawed

I want to love this backpack so much. Its adorable, and the lunch box compartment is amazing. Unfortunately the lunch box takes away space from the actual backpack part and i couldnt even fit a school folder in without bending the corners. Not sure if the chromebook they will get will fit in it either. I love it, but it just wont work for school. Had to buy a new backpack

Helpful?6RF9XOPJYJQF13615207858