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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,064 ratings1,028 reviews
  1. 5 stars73% (775)
  2. 4 stars16% (165)
  3. 3 stars7% (73)
  4. 2 stars2% (26)
  5. 1 star2% (25)
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Showing 771-780 of 1,028 reviews
Sep 4, 2023
Momof3
5 out of 5 stars review

Clever Creation for Kids!

This is such a clever and simple way to ensure my kids are getting the appropriate portions of healthy food in a school day and that out will be fresh when they get to it at lunchtime! Bonus, bentgo customer care is an awesome team to experience. We had an issue with our first purchase and they were more than helpful in resolving our concerns!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Apr 18, 2022
Erica8485
5 out of 5 stars review

Great Product and Great Customer Service

I bought this for my son and it is adorable. The first Bentgo chill box we received had a problem with the latch but Michael in customer service was helpful and pleasant. He resolved the issue immediately and sent out a new one. Not only am I pleased with the product but glad the company provides such effective customer service. Thank you!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 7, 2023
Angela
5 out of 5 stars review

Perfect size for kids lunches

Our kids love these lunch boxes. It’s the perfect size for packing lunch or snacks for school and also to take in the car on road trips. I love the size of the different compartments. Originally I received a lunchbox that didn’t latch very securely, but customer support was highly responsive and quickly worked with me to replace it. Highly recommend both the lunch box and the company.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jun 13, 2022
Bentgo chill momma
4 out of 5 stars review

Bentgo chill - Awesome but the latch won’t close

This bentgo box is great, but unfortunately the box won’t close properly and keeps opening. I love the idea of keeping my sons food cool, but it makes a mess for him in his lunch bag. Hopefully it’s only a defect and I can get a proper replace ment.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 6, 2023
Sarita
5 out of 5 stars review

Kids loved it

Love the lunch boxes especially the built in ice pack. The only thing is when I put yogurt in there for my son, he brought it back with yogurt all inside. So I was told to add plastic Saran Wrap. And it worked :) also mold will grow in if you don’t dry completely, so remember dry completely before storing.

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Jul 26, 2023
Mimi
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 28, 2024
LizM
3 out of 5 stars review

Disappointed in ice pack

I love the idea of this box with the ice pack. My pre-k daughter used this for the first time and I was quite disappointed that the ice pack didn’t stay cold very long. Our daughter did not want to eat her warm cheese slices with crackers. Luckily the other items didn’t need too much of a chill to them.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi LizM, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 22, 2022
Nellie
5 out of 5 stars review

Custom fit ice pack is a great idea!

The Bentgo Chill has been a wonderful addition to our ever growing Bentgo collection. It keeps items chilled just right for my daughter who doesn’t like certain things at room temperature. The compartments are also sized just right for us as a snack container, fruit/veg/cheese.

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Helpful?6RF9XOPJYJQF13615207858
Sep 6, 2023
KLarge
5 out of 5 stars review

My Kids Love it

This lunchbox is a lifesaver. I hate making my kids lunches. This school year they asked for a Bentgo box so I decided to give them a try. My kids love preparing their lunch. Everything is in one box, all I have to do is throw it in their lunch bag and we are out the door. These boxes are such a time saver!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Mar 16, 2022
Vibrant
5 out of 5 stars review

Vibrant

I love the joyful colors and design. It’s bigger than I thought for my current needs but the extra space will certainly become essential as my almost 3 year old needs to haul more things. I just got it so can’t say but the fabric feels and seems easy to clean. The lunch box compartment fits more than a the lunchbox (utensils, a whole apple?) My kid gasped when she saw it (so cute) She approves. Oh and lots of pockets inside (essential)

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858