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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 771-780 of 1,064 reviews
Oct 31, 2020
Reviewer name: Lmc5209
5 out of 5 stars
5 out of 5 stars review

Perfect for school lunch

[This review was collected as part of a promotion.] I have been using this for my 6 year old’s school lunch and it’s perfect. I love that you can freeze the tray for an ice pack. It’s easy for him to open on his own, which is important. He does struggle to close it though, but we’ll figure it out. The compartments are a good size and I like how securely it closes.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Feb 28, 2024
Reviewer name: CMajor
4 out of 5 stars
4 out of 5 stars review

We use it every day!

This is a great size for my preschool, she uses it every day. She also prefers to use the removable tray so that she can eat her lunch with the heavy top falling down. We are really disappointed that this lunch box is prone to mold, even after hand washing and using several types of cleaners. I wish that was better.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 9, 2023
Reviewer name: Dafff
2 out of 5 stars
2 out of 5 stars review

Doesn’t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it can’t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 26, 2023
Reviewer name: Mimi
3 out of 5 stars
3 out of 5 stars review

Bentgo box

When I first received the item I was excited to use it but after a month mold starting growing rapidly on the snack and lunchbox. I followed all cleaning instructions to try to get rid of it. Vinegar/bleach and water hand washed. I really do like the box and it keeps food cold for a lone time.Customer service is excellent.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Mimi, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Nov 15, 2023
Reviewer name: BRobichaud
5 out of 5 stars
5 out of 5 stars review

Can't live without

I am so happy I found this product. I bought two of them for my son's daycare and they are been a great investment. They are easy to clean and have plenty of space for every meal. It is easy to throw the ice pack in the freezer each night and have it ready the next day. I can't use the fridge at daycare so these have been amazing. They are secure and haven't failed me yet.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 29, 2022
Reviewer name: rb1473
5 out of 5 stars
5 out of 5 stars review

Great Size & Customer Service

As a new dad I didn't know where to go for a lunch box. You always want the best for your child, right? Well, lunch boxes have changed since I was a kid and I was recommended Bentgo. The box is a great size, the chill feature works well, and I'm glad we went with this box. Plus, with kids - it can fall and you don't have to worry about it breaking or everything going everywhere. I'm happy with the purchase. Not to mention, there's a great 2 year warranty. We had a small issue, called them up, and in less than a few minute phone call - we were taken care of it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 29, 2023
Reviewer name: boymomof2
5 out of 5 stars
5 out of 5 stars review

Great Back Pack with Extra Compartment!

We've been absolutely in love with the 2-in-1 Bentgo Backpack! 🎒😄 This backpack has been an absolute game-changer for my boys. Not only does it have all the compartments and space I need for their daily essentials, but that extra waterproof/lunch box compartment is a stroke of genius! I can confidently toss in their water bottles or any damp items, knowing they're safe and dry in their own little sanctuary. It's like having a cozy raincoat for their belongings! Bentgo, you've nailed it with this backpack! 💦🎒👏

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Dec 19, 2023
Reviewer name: Bell90
3 out of 5 stars
3 out of 5 stars review

Leaks

I bought my daughter a Bentgo Kids Chill back in August based on all the amazing reviews. Let me say, I’m not sure it’s worth all the hype. The food stays room temperature (or cool-ish when you include the freeze pack) and the seals are not that great, compartments leak into one another.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Support

Hi Annie, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 6, 2023
Reviewer name: MAP4
4 out of 5 stars
4 out of 5 stars review

Unicorn Backpack

This is a nice backpack. Design is attractive. Bottom storage didn’t work out because items would fall out or items crushed since kids did not always use lunch container. Although, it was a smart innovative way of saving kids/parents energy of looking for additional lunch bag, it didn’t work out well for me. I recommend another alternative for insulated section either on top or in front separate compartment. This is a photo after it has been used. Held up pretty well.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 26, 2023
Reviewer name: Chris P
4 out of 5 stars
4 out of 5 stars review

Overall satisfied with a few bumps in the road

We bought 2 backpacks and two lunch cases for our twins. We love the lunch cases and also the size of the pockets in the bag. The only complaint we have is one bag ripped where the velcro is. Thankfully customer service is helping us with a replacement!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858