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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 751-760 of 1,064 reviews
Oct 17, 2023
Reviewer name: Marcella
2 out of 5 stars
2 out of 5 stars review

Do not dishwasher

Just bought the bentgo box chill for my preschooler, haven’t had for more than a month and it’s already warped. It won’t close. I followed dishwasher instructions for inserts to shelve and hand wash exterior. Added photo of box “closed” Very disappointed I need to buy a new one already.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Marcella, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jun 27, 2023
Reviewer name: Lauren B
5 out of 5 stars
5 out of 5 stars review

Great Bento Box for Little Ones!

My daughter has been using this since she was 13 months old. She knows how to open and close it and loves opening it herself. I especially love how I can pack her various foods and nothing touches (we all know how kids don’t like food touching) 10/10 product!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jul 29, 2025
Reviewer name: RoRo
2 out of 5 stars
2 out of 5 stars review

Ice pack needs work

I loved it until I couldn’t use anymore due to the ice pack not fitting. I got maybe four months out of it. One day, I just couldn’t fasten it. The ice pack seemed warped. I expected to get to the end of the school year, not have to purchase a new lunch box.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi RoRo, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the ice pack of your Bentgo Chill Kids Lunch Box no longer fitting. This lunchbox is backed by Bentgo's industry leading 2-year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Jan 15, 2024
Reviewer name: BethanyS
4 out of 5 stars
4 out of 5 stars review

Worked great, but had issues with the hinges.

We have used this bentgo chill lunch box off and on for my daughter’s school lunches, but noticed that recently the hinges on the lunch box had broken. Sadly, we weren’t able to use it anymore. Hoping to be able to replace with the warranty offered from bentgo.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 9, 2023
Reviewer name: sanjay85
5 out of 5 stars
5 out of 5 stars review

Durable, fits well

We ordered this backpack with the matching bottle, and our son loves the design (Shark). The backpack fits well, and our son enjoys taking it to Kindergarten every day. He also recommended it to his friends! So far, everything seems to be just what we were looking for! Great product and support!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jan 13, 2023
Reviewer name: Lunchbox Artist
5 out of 5 stars
5 out of 5 stars review

Cool lunches

Being first-time schoolgoers, we weren't sure what lunchbox would work best for us. So we decided to try the Bentgo chill, which has been great. The compartments are a great size for my preschooler's lunch and keep lunch nice and cool throughout the day. In addition, the Bentgo chill compartments provide enough space to fill with plenty of healthy food. We especially like the compact size of this lunch box, which makes it easy for our little one to carry on her own in her Bentgo Bag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 23, 2020
Reviewer name: Desireeg87
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] My son is absolutely in love with his bento box in green/navy. Our favorite part is the built in ice pack, it's so convenient. I love that I can put a little bit of everything and nothing spills. Its an amazing lunch box!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 26, 2023
Reviewer name: MHodack
5 out of 5 stars
5 out of 5 stars review

LOVE

We have been a Bentgo family for years, and were excited to upgrade to the chill boxes once my daughter started school. The ice pack keeps my daughters lunch cold from the start of our day, through lunch, and is still cold when we return home! I can't recommend this product enough!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Mar 25, 2024
Reviewer name: Xiao
5 out of 5 stars
5 out of 5 stars review

Great lunch box with ice pack

Overall great quality. The tray and ice pack comes off for easy cleaning and the ice pack keeps the food fresh and warmer days. I wish the seal on the lid is removable so I could replace it instead of getting a new lunchbox. The lunchbox is a bit heavy for a four year old

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 8, 2022
Reviewer name: Andrea123
5 out of 5 stars
5 out of 5 stars review

Really compact

You can fit a lot of food in here, I really like the separate compartments, and mainly IT DOESN’T LEAK! Which is amazing. We also love not having to deal with missing food storage container lids, very convenient. I would love to be able to buy multiple ice packs to freeze so that they’re ready to go each morning. Very happy with this.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858