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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 661-670 of 1,064 reviews
Oct 27, 2020
Reviewer name: Lynn24
5 out of 5 stars
5 out of 5 stars review

If you have a picky eater, this is amazing!

[This review was collected as part of a promotion.] I have a 4 year old who is a super picky eater. We had a hard time getting her to eat her lunch prior to getting a Bentgo box. The Bentgo box allows her have variety and it makes it really easy for me to make her lunch as the compartments serve as a guide. I let her pick what goes in 2 of the compartments and she loves to be a part of it. The fact that this version has a tray you can freeze to keep it cold is a huge bonus. We used to use an ice block prior. The tray also comes out to make it easy to wash. Highly recommend this over the boring one item lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 19, 2022
Reviewer name: Anniemom
4 out of 5 stars
4 out of 5 stars review

Love the idea

I purchased this in February 2022, it is now August 2022 and my first container stopped closing all the way a few months after purchasing them. Now the 2nd container is doing the same thing. They won’t stay snapped shut. So I cant use them. I originally loved this lunch container! It kept my children’s lunch nice and cool and the compartments were great for adding more food and keeping them separated! Unfortunately for me, Im not ever sure how the lids stopped staying closed? I haves hand washed them for fear of ruining them in the dishwasher. I would love for a better version of this product.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jan 23, 2023
Reviewer name: AKauf
5 out of 5 stars
5 out of 5 stars review

The perfect lunchbox for school

I bought two of these for my girls for school. They absolutely love them and so do I. It makes making school lunches every morning easy! One of them did stop latching so I reached out to customer service and after a few emails they shipped out a new one! Amazing product and amazing customer service

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Apr 18, 2023
Reviewer name: Angel
5 out of 5 stars
5 out of 5 stars review

Great lunchbox

Love the bentogo box. Purchased 3 different kinds of bentgo lunch boxes. After using few months chilled lunch box hinge broke off. Contacted the customer service and they wants by their product offered me a replacement. Love their sectional in lunch box which encourages to add variety food. You should try too!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 15, 2023
Reviewer name: KeiRa
5 out of 5 stars
5 out of 5 stars review

A great backpack

I bought this for my son and I love it, but it doesn’t really work from him since he is in first grade and it is hard for him to carry his lunch, water bottle and utensils. I think this is a great product for bigger kids. Luckily, I have his lunch bag from Bentgo that I bought for him last year with the same print and it is so good that still looks brand new. I really love all the products and I recommend it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jun 8, 2023
Reviewer name: Mags
5 out of 5 stars
5 out of 5 stars review

Cute prints, perfect size, parents/kids approved:)

We bought three bentgo kids backpacks 2-in-1. As parents, we were looking for beautiful, sturdy and affordable backpacks with different choices of prints. Bentgo checked all the marks. Our triplets were able to choose three different prints and we did not need to buy 3 separate lunch bags as their lunch boxes will conveniently fit in the compartment under their backpacks. Only thing is 2 of our children really wanted the "Mermaids in the sea" and the "Space" prints but unfortunately couldn't find them so they had to choose the "Mermaid scales" and the "Space Rockets" prints. Other than that, amazing! We love them. Can't wait to use them next year for school:)

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 24, 2020
Reviewer name: Mom on the go
5 out of 5 stars
5 out of 5 stars review

Perfect for school

[This review was collected as part of a promotion.] This is so perfect for my son and school. The ice tray keeps everything perfectly cold like sauces and dips. I love that there is littler compartments and I can just wash for the next day! I’ll be getting these for family members!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 10, 2023
Reviewer name: Haley
3 out of 5 stars
3 out of 5 stars review

Durable backpack but not a good design

The backpack is really made from good material I wish the inside was bigger. Also the problem with this design is that most kids don’t bring a backpack to lunch. They have to carry the lunchbox water bottles, silverware all separately and that’s hard for younger kids to keep up with so unfortunately this backpack did not work for us for that reason.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Haley, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 16, 2025
Reviewer name: Ellie
2 out of 5 stars
2 out of 5 stars review

Chill factor fades fast!

I purchased two of these Bentgo Chill Kids Lunch Boxes because I wanted the built in ice pack for my child’s lunch. I tested it at home - after 3.5 hours, the string cheese was warm and rubbery. The ice pack was warm. I took the internal temperature of the cheese and it was 75 degrees- ick! I’m glad I tested it before sending to school, but disappointed I need to figure out something else…

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Ellie, Thank you for sharing your experience with the Bentgo Chill Kids Lunch Box. We’re so sorry to hear that the built-in ice pack didn’t keep your child’s lunch as cool as expected. Here’s a quick tip that may help: for best results, we recommend freezing the ice pack flat overnight and pairing it with an insulated Bentgo Lunch Bag to maximize cooling. In warmer climates or for extra cooling power, adding an additional small ice pack can also help extend freshness throughout the day. Please don’t hesitate to connect with us at support@bentgo.com or 714-668-0300 and we can help further troubleshoot. Thank you, Jessica Bentgo Customer Support

Mar 16, 2022
Reviewer name: LalaB
5 out of 5 stars
5 out of 5 stars review

Never use a different box!

We’ve had ours for the past 3.5 years and it’s been great! We love this one much more than the classic design. It was easy enough to open and close for my kid when he was little which was important to me and it holds the perfect amount of food! I love that you can choose to use the chill pack or leave it out when it’s not needed!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858