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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,073 ratings1,037 reviews
  1. 5 stars73% (779)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 611-620 of 1,037 reviews
Jul 31, 2022
Liz M.
5 out of 5 stars review

Verified Purchase

Love it!

Excellent quality, super convenient, lots of food options because of size!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 1, 2022
Titia
4 out of 5 stars review

Verified Purchase

❤️

Love the design and practicality of the products. Delivery a little long and a little pricey

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 16, 2021
The Ws
5 out of 5 stars review

Verified Purchase

Bentgo Chill

Perfect portion control for adults who are also on the go. The chill tray is a must in Nevada.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Nov 3, 2022
Julia A-H
4 out of 5 stars review

Verified Purchase

Love this lunchbox!

Cute, compact yet spacious, keeps food fresh. I wish there was a handle.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 30, 2021
Sujatha
5 out of 5 stars review

Verified Purchase

Good one

My kid loves this box. However I leave one portion empty. Wish I could find a lil smaller one

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 12, 2025
Rlbpf
3 out of 5 stars review

Food mixes

My daughter complains about the food mixing together from the compartments. We didn't have this problem with the non chill lunch containers. I also noticed these are harder to seal shut.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Rlbpf, Thank you for your feedback on the Bentgo Chill Kids Lunch Box. We’re sorry to hear about the difficulty sealing the box and the food mixing between compartments. The built-in dividers are designed to keep dry foods separated, but they aren’t leakproof against liquids or thinner textures, which may explain what you’re experiencing. Since you mentioned having a better experience with the non-chill lunch containers, we’d be happy to recommend another Bentgo lunch box option that may be better suited to your daughter’s needs while still keeping foods organized and secure. Please reach out to us at support@bentgo.com or 714-668-0300, and we’ll help you find the best fit. We appreciate you sharing your experience—it helps us continue improving our products! Thank you, Jessica Bentgo Customer Support

Aug 9, 2025
Ash1284859
1 out of 5 stars review

Tray lifts with lid

Tray lifts when opening lid. Just bought this, have not washed or used it yet. I bought a two pack and one opens normally, the other lifts the tray which remains adherent to the lid when opening. Will return.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Ash1284859, We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution. Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST. Thank you for sharing your feedback, and we truly appreciate the opportunity to assist. Warmly, Jessica Bentgo Customer Support

Aug 22, 2023
ChristineCJ
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 20, 2020
Momoffour89
5 out of 5 stars review

Quality made

[This review was collected as part of a promotion.] This bento box is perfect from my school aged child to use in his lunch box. It’s looks nice and is very durable. My kid’s are always misplacing ice packs so I love how the ice packs are built in. The portions are just the right size and everything stays cold until lunch time at school. We also love how easy it is to throw in the dishwasher.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 9, 2023
Dafff
2 out of 5 stars review

Doesn’t close

We bought a few of these a year ago and after a little while, it became impossible to get all four sides of top to snap shut. I can usually get 3 sides snapped if I spend a minute to do so, but the last side never fully shuts. We have taken care of it the way instructions note (too rack dishwasher safe). The issue is that, food items/liquid spill out since it can’t be completely shut. When my kid returns from daycare, the backpack is completely covered in food and has to be washed because the box couldnt be closed shut. So, not worth it-especially at the high price tag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from CS

Hi Dafff, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com