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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,072 ratings1,036 reviews
  1. 5 stars73% (778)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 41-50 of 1,036 reviews
Nov 21, 2025
DGold
5 out of 5 stars review

Verified Purchase

Great size that holds way more food

The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.

Review from Bentgo
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Sep 14, 2025
KRIS
3 out of 5 stars review

Verified Purchase

Smaller than expected

Its small, even for younger children. I wish the dividers were adjustable or just more space was available, cant fit a 1/2 sandwich

Review from Bentgo
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Aug 16, 2022
Jennifer1
3 out of 5 stars review

Verified Purchase

Not quite what we expected.

We got these hoping we could get away with not having to use an ice pack (because we know they would get lost). Unfortunately they don't stay as cold as expected. The inserts don't stack nicely like the original ones when storing them. Also, I would have liked if they opened completely like the other ones. The pros would be the clasp seems more durable and the compartments sizes are better for bigger kids. It fits nicely in the Bentgo backpack which thankfully has a zippered compartment where we put another ice pack they can't lose. Overall it's a great little lunchbox, I think I just got so used to the old ones it will take some time to adjust.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 26, 2022
Murphy
5 out of 5 stars review

Verified Purchase

Amazing lunch boxes!!!

These lunch boxes are amazing to pack lunches for my daughter. It makes it easy for my 4yo to open her own lunch. Not requiring a whole bunch of help from the teacher. Plus it gives great portion control for meals. These have made life easier packing lunches for my daughter.

Review from Bentgo
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Aug 18, 2023
Robin
5 out of 5 stars review

Verified Purchase

Excellent quality.

Bentgo really thought of everything when it comes to the design of this backpack. There’s a thought about every component from the space for the water bottle and the bungee to keep it in place to the space below for an ice pack. I couldn’t recommend this backpack more. The lunch box keeps everything cool/warm and the compartments keep foods separate perfectly. The quality is through the roof. Money well spent. We got the sports themed combo and the colors are vibrant and I can tell this will wash beautifully.

Review from Bentgo
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May 23, 2025
Lisa S.
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Nov 15, 2021
KelsF
5 out of 5 stars review

Verified Purchase

Easy to use, clean, very reliable!

So easy to use, keeps food cold until lunch time, and very easy to clean at the end of the day. I love that the individual compartments stay separate from each other, allowing me to mix crackers and yogurts without worrying that they will spill over.

Review from Bentgo
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Aug 10, 2024
Nadi
4 out of 5 stars review

Verified Purchase

A little heavy for toddler

Love the Bentgo lunch boxes and the idea of a built-in ice pack sounded great, but not the most functional to send our toddler to preschool because of its weight. With the ice pack in it, it’s pretty bulky and a bit heavy. Probably perfect for an older child!

Review from Bentgo
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Sep 17, 2023
AmAm
5 out of 5 stars review

Verified Purchase

Great concept, slow delivery

Great concept, slow delivery. Built-in ice pack is genius. Great colors and sturdy feel. Seal/bumper also seem durable. It took about three weeks between placing my order and receiving it. Accurate delivery timeline would be welcome - if it’s going to be 3 weeks, just say so.

Review from Bentgo
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Sep 2, 2021
Sarah M
4 out of 5 stars review

Verified Purchase

Keeps food cold and doesn’t leak!

The lunchbox itself is amazing. Doesn’t leak, seals nicely. Keeps food fresh and the ice pack insert is perfect. Eliminates any issues of food being warm by lunch time! :) my only complaint would be that the grey color scheme stains REALLY easy and is hard to get back to its original color. We love them both but the red and royal blue one doesn’t stain like the grey one.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858